Énergie Fitness Dublin8 image

Énergie Fitness Dublin8

Gym

😠 I was a member on this gym for more than a a year. As a gym is alright, I would rate it with 3 stars. This review is mostly to share my experience with the payments department. Back in November 2022 I sent them an email to make them aware that I would like to terminate my membership. They replied s... People often mention staff, equipment, membership, classes, music, great, friendly, loud, member, month,


Address

Brabazon Hall, Cork St, The Liberties, Dublin, D08 XH90, Ireland

Website

www.energiefitness.com

Contact

+353 1 539 2990

Rating on Google Maps

4.00 (117 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 6 am to 10 pm
  • Wednesday: 6 am to 10 pm
  • Thursday: 6 am to 10 pm
  • Friday: 6 am to 10 pm
  • Saturday: 9 am to 5 pm
  • Sunday: 9 am to 5 pm
  • Monday: 6 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: staff (28) equipment (15) membership (13) classes (12) music (10) great (10) friendly (10) loud (8) member (7) month (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Thomas G. 11 months ago on Google
    I was a member on this gym for more than a a year. As a gym is alright, I would rate it with 3 stars. This review is mostly to share my experience with the payments department. Back in November 2022 I sent them an email to make them aware that I would like to terminate my membership. They replied saying okay but they charged me again the next month and after numerous emails I haven’t been able to get my money back more than 6 months later and I don’t think I will ever get them. Their last reply was 3 months ago. Sometimes they replied to me and some times they haven’t. I believe is inappropriate to behave to your x-customers that way and whatever is the problem it should have been sorted out by now. So for my overall experience I will rate this gym with 1 star. I do not recommend this gym.
    7 people found this review helpful 👍

  • 1/5 Ruben Garcia G. 2 years ago on Google
    I used to go to this place when it was called fit4less and it was simply ok, very small place with very simple equipment but fair value for the price. For what I can see place hasn't changed much. When they re-opened I planned to sign up again but they are just very disturbing as neighbours (I live in the same building complex). When their faulty fire alarm doesn't trigger at night they blast music that annoys all complex and they keep saying their levels are ok. If we can hear the music from inside our apartments noise levels are not acceptable. I'd be happy to re-join if they are willing to become better neighbours and not simply disregard this feedback. EDIT: - Stop disregarding reviews saying they don't come from members, see screenshot attached from when I joined. - Attaching also a screenshot of noise levels fluctuating up to 83db coming from the gym, we can all play the same cards except you are not showing any data.
    7 people found this review helpful 👍

  • 5/5 Ciara S. 1 year ago on Google
    This is a great gym, the employees are always kind and helpful when you need them. Although it is a small gym , the staff really listens to their customers with new machine/equipment needs (e.g. the stair machine that was installed last year from feedback). This gym is really handy for me as it's next door to my apartments - I've never come into trouble with noise and I think it's unfair to rate a local business low like the rest of these reviews have, especially since they're not a member. I've always found if I have a problem or query the staff are nothing less than lovely and attentive. Would highly recommend to any other locals considering a gym membership here!
    6 people found this review helpful 👍

  • 2/5 Vanessa S. 1 year ago on Google
    Weekend hours not the most attractive, basic equipment, staff not as friendly unfortunatelly. 1 visit and I went back to my old gym... Also, I cancelled 10 days after the subscription, and the manager (from Cork Street, quite rude lady btw) charged me a month and added a subscription fee that wasn't on my contract, because she felt like was fair as it seems. But well...never again!
    5 people found this review helpful 👍

  • 1/5 Simon W. 2 years ago on Google
    I decided to go with Energie fitness for the classes yet the classes were not available when I first started the gym for two months and now they have started and they’re done on the gym floor for everybody to see with the music extremely loud. There is no privacy for attendees or no relaxation for other gym goers who might not enjoy the extremely loud club music. Energie fitness charges too much not to have a separate amenities for classes like other gym. Quite an off putting experience won’t be back.
    4 people found this review helpful 👍

  • 1/5 Peter K. 1 year ago on Google
    I would completely avoid this gym. The equipment is poorly maintained, staff are inconsiderate and rude. They play terrible music ridiculously loud at stupid hours despite the fact they are situated beneath a residential apartment complex. Avoid at all costs.
    4 people found this review helpful 👍

  • 3/5 Gavin M. 1 year ago on Google
    Edit: They have since moved the free weights room upstairs to the cramped dance studio which doesn't seem to make sense but I guess the classes are bringing in more revenue/members. Probably better gyms around if you're looking for a good free weights area. Only 2 squat racks but I believe a third is on the way, so can be hard to use one without waiting around for a bit.
    4 people found this review helpful 👍

  • 5/5 Tall P. 1 year ago on Google
    This is, by far, the best run gym you’ll come across, because the vibe of the staff and trainers is all about helping you fall in love with fitness, whether it’s for the first time, or all over again. It’s about helping you feel good in your own skin, and be proud of what you’re achieving. If you’ve made the effort to show up so you can work out, they’ll show up to help you do it. They have incredible trainers, a surprisingly wide selection of classes, cutting edge equipment with people who actually know how to use it (and are excited to share the knowledge), and it’s all combined with a really lovely sense of camaraderie. My trainer, Paul, is now the General Manager, and has been my trainer for roughly ten years. I am originally from NYC, and can say, hands down, that he is the best trainer that I have ever had, anywhere. He helped me lose 109 lbs. I also know him as a teacher, and he is incredible with people, and is seriously dedicated to his work. Can’t recommend Energie D8 enough.
    3 people found this review helpful 👍

  • 1/5 Roisín P. 1 year ago on Google
    Continued to be charged membership fees after I cancelled. Last contact was the 2nd of September to say my refunds were being processed and should be returned within 8-10 days. It’s now the 21st of September and no money has been returned. If you want to actually cancel your membership it seems as if you need to watch a staff member do it in person as they will continue to scam you if not. My friends have also had the same happen to them.
    3 people found this review helpful 👍

  • 3/5 Jayant M. 1 year ago on Google
    I worked out at this gym for over a year. You can expect great and helpful staff, average equipment and a terrible payments management company, Harlands. I was double charged for a month and then charged again the next month. Even after flagging this with the staff, the issue wasn’t resolved. Need to clean up those mats as someone has already pointed out, perhaps even invest in new ones! There’s only one curl bar in the whole gym, seriously what’s up with that. Quite an average experience overall, but then you get what you pay for.
    3 people found this review helpful 👍

  • 1/5 Baya Raynaud D. 1 year ago on Google
    DO NOT GO THERE !! I rated 1 star but would rate minus 10 if it were possible. I came to try and will never go back for sure. Equipments are old and dirty. When broken they spend weeks reacting, the lockers are really dirty and smelly too (do they even clean it ???). Could get no advises, and it is pretty expensive for the offer. Also, it is way too noisy in it, like the music is really to loud (and I love partying so I really am okay with loud music) There are so many good gyms in Dublin, all I can advise is to go anywhere else but there.
    3 people found this review helpful 👍

  • 1/5 lucy m. 1 year ago on Google
    Leaving review as a former gym member and B.Hall resident. Pleased to enrol again after Covid reopening, but, was overall disappointed at retention & rollout of energie gym using the exact same equipment, some of which had exactly the same problems prior to Covid lockdown closures, and ongoing noise levels. Advised staff of this, but during my tenure, broken/missing equipment was never fixed/replaced. Offered feedback that persistent loud music broadcast during classes (which are now at ground floor level instead of the basement) is extremely challenging for B.Hall residents. B.Hall is a mixed use residential / commercial development, but predominantly residential in 2 of its 3 blocks. Businesses operating here should be more respectful of their residential neighbours. Left gym for a different reason, but the issues re equipment + noise remained disappointing, especially given the 30% price increase on membership fees. I personally do not want to support an albeit local business, but one that doesn't attempt to integrate into its immediate locale i.e. B.Hall.
    3 people found this review helpful 👍

  • 5/5 M 1 year ago on Google
    Great atmosphere, trainers are helpful and knowledgeable. Have been using this gym on and off for years, like a home from home
    3 people found this review helpful 👍

  • 5/5 Remy C. 8 months ago on Google
    Énergie in Dublin 8 is the third gym I've used in the local area and it will be the one I stay with long-term. The staff are incredibly friendly and helpful and proactive in tending to customer needs. The first thing that struck me also was, I've practically never had to wait to use equipment, something I always had to do at other larger gyms. The layout is great and they've recently upgraded the large downstairs space and locker rooms, the equipment is all modern, clean and well-maintained. Their pricing is also very competitive.
    3 people found this review helpful 👍

  • 1/5 Rebeca M. 6 months ago on Google
    My experience with Energie Fitness has been quite negative: I was signed up using the wrong email address, I never received my referral bonus, when I downgraded my membership I still had to pay for another month even though I gave plenty of notice, and after I cancelled my membership I keep getting messages to sign up again even though I've unsubscribed to their comms multiple times.
    3 people found this review helpful 👍

  • 1/5 Andy W. 2 years ago on Google
    Really wanted to sign up for this gym but then I learned that they blast really loud music that upsets all of the neighbouring children in the buildings next to them. Apparently they say they are within their rights as a business to cause this distress so I decided not to give them my business. Google this British franchise to learn more horror stories
    3 people found this review helpful 👍

  • 5/5 Abdulmajeed A. 2 years ago on Google
    I registered in this gym a couple of days ago, and the staff were amazing and welcoming which you don't see in many gyms. The gym is fully equipped and excellent
    2 people found this review helpful 👍

  • 4/5 Petr S. 2 years ago on Google
    Good neighborhood gym. There is now a separate room for group classes. Nice space downstairs for freeweight/functional/whatever training. It's true that music could be less loud given that like 90% of visitors have their own headphones anyway.
    2 people found this review helpful 👍

  • 5/5 Ecaterina E. 1 year ago on Google
    This is one of the gyms that I really enjoy going to. The staff are friendly, helpful and easy to talk to about any issues. Leo and Paul are my favourites 😊
    2 people found this review helpful 👍

  • 5/5 david g. 2 years ago on Google
    I love this gym amazing staff they go the extra mile to make you feel welcome...I come from a family of boxing and fitness and hands down by far the best gym I have being in in years...and the staff are a bonus everyone of them are so nice..if I could give more than 5 stars I definitely would
    1 person found this review helpful 👍

  • 2/5 kenneth a. 1 year ago on Google
    I went to do a session with my partner, and was met by a lovely lady, very welcoming, and showed us around the gym. We did a session there but we're not impressed, found it very basic, no water taps, very small, and for that reason I stopped my membership, pity really, lovely staff, also there was a nice vibe in the gym, just too small and basic. Sorry energy fitness.
    1 person found this review helpful 👍

  • 5/5 Apple �. 2 years ago on Google
    Honestly it really is a great gym . From the equipment to the staff . Been in a few gyms and found them to be very toxic environments but I'd almost call this gym a healing gym . Also again the staff really know what they are talking about and have great personalities !!
    1 person found this review helpful 👍

  • 5/5 Maura H. 1 year ago on Google
    Amazing gym. Really friendly staff that interact with you and make it really comfortable to workout 💪🏻 I really look forward to coming into the gym and seeing the friendly faces.
    1 person found this review helpful 👍

  • 1/5 Chloe K. 2 years ago on Google
    I called the gym looking for information in regards to a membership and was met with impoliteness from staff. The Ill manner of your staff has just been proven by your unpleasant reply.
    1 person found this review helpful 👍

  • 5/5 Alan John E. 1 year ago on Google
    My friendly neighborhood gym and an awesome place to feel the energy back again. Good trainers, numerous varieties of classes and a steady gym floor. Always feels good after a workout here!

  • 5/5 Andrea C. 2 years ago on Google
    I love the gym. I lost 5kg within weeks. Staff are so nice and helpful. Im new to gym and i had no problem adjusting to this gym. Also there colours and environmemt is so nice.

  • 5/5 declan b. 2 years ago on Google
    Best gym I have trained in , has everything you need , wide variety of classes daily that are included with membership, staff are super professional, always there to give you a hand , always making sure everything is okay , can't say a bad word about this place , great gym , great vibes , great deal ,great staff✅

  • 1/5 Giselle S. W. 9 months ago on Google
    The gym facilities are ok for what you pay. Unfortunately, the customer service is not good. When you sign up via phone, they do not provide all the information you should know and you end up committing to more than they tell you. I asked for more details over email and what I received is not entirely satisfactory, mostly about the cancelation period. They are not flexible at all. I would not recommend joining this gym.

  • 1/5 Aoife 7 months ago on Google
    Completely inflexible payment-wise. I went in and advised I would like to terminate my membership to which I was told I had a contract. Naturally, I cancelled my direct debit. It has been less than a week and I have already been bombarded with text messages (daily) advising me to pay. The facilities were subpar, the customer service made me uncomfortable. If they continue to try and contact me every day I will be reporting them for harassment.

  • 1/5 Diana 4 months ago on Google
    After cancelling your membership they force you to pay an extra month, even having cancelled it a month beforehand and then they put you a fine for not paying. Of course I’m not going to pay after cancelling. Bye bye

  • 5/5 Lisa F. 2 years ago on Google
    They are super friendly and show you around the gym when you join so you know where everything is and they will show you how to use things as well when you ask

  • 5/5 Željka K. 1 year ago on Google
    This gym has the equipment and classes to suit every need 💪 They offer a great range of exercise machines and group classes run by experienced trainers 🧘‍♀️🏋️‍♀️ Staff are very friendly what creates enjoyable atmosphere 👍

  • 1/5 John D. 2 years ago on Google
    Rack area lacking, you have to go in person to cancel your membership... You can't do it online. What is this, 1988? Avoid this gym at all costs. EDIT: In response to the owner, see pic attached. If they don't even know how their system works, why would you trust them with your fitness life?

  • 1/5 Jim D. 1 year ago on Google
    Staff are rude and do the bare minimum. Mostly they sit around in their clique and chat amongst themselves. They don't even say hello to gym members. Equipment is outdated and damaged. Bad gym etiquette is tolerated because the staff are disinterested. I've been a member since it opened but using a different name so when they say I'm not a member here then know that I 100% am. It's handy for me but I'd be gone to an alternative gym if one opens up near me. This is the only gym I've ever been a member of where the staff are more unfit than the majority of the members.

  • 5/5 Rachel M. 2 years ago on Google
    Super friendly and helpful staff, nice easy going gym :)

  • 4/5 Robert C. 1 year ago on Google
    Good value for money. Could be better in places but its alright for what you pay. Can get quite busy in evenings so prefer morning/weekend.

  • 4/5 Piotr K. 1 year ago on Google
    Great staff, friendly vibe good equipment, would recommend trying this gym. You can get a free 1 day pass if you want to check it out. Sometimes there isn't staff in the mornings as the one staff available is doing personal training with someone/ doing classes.

  • 1/5 Chris b. 1 year ago on Google
    Lacks cleaning equipment, smell in changing rooms. Dirty grotty old exercise mats. Lack of any flat benches. Complete lack of barbells, the list goes on.

  • 4/5 Dean D. 1 year ago on Google
    Has what u need but no hand soaps and the sanatizers do be empty after lifting weights there was black on my hands


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