1/5 Alyssa S. 7 months ago on Google
I
had
a
really
awful
experience
here.
DO
NOT
get
your
film
developed
here.
I
shot
a
huge
career
project
back
at
the
beginning
of
June
and
had
all
of
my
negatives
developed
by
their
lab.
The
scans
came
back
brown
and
grey
with
awful
tones
and
the
quality
was
terrible.
I
complained
and
after
days
of
no
response
and
follow-up,
they
finally
refunded
me
just
for
the
scanning
fee.
I
then
took
my
negatives
to
another
lab
based
out
of
Spain
to
be
re-scanned
because
the
quality
was
so
horrible
and
not
up
to
par
with
a
professional
lab.
This
lab
(they
are
very
good
with
a
great
reputation)
told
me
that
not
only
were
the
scans
terrible
quality
with
strange
colors
but
the
actual
negatives
were
damaged
almost
beyond
repair
and
that
Conns
had
damaged
both
the
scans
and
the
original
negatives.
I
then
paid
double
scanning
fees
by
this
lab
to
have
the
scans
hand
color
corrected
to
try
to
save
what
quality
that
I
could
out
of
the
images.
So
upsetting.
I
then
came
back
to
Conns
to
explain
to
them
the
situation
and
show
them
samples
of
what
the
other
lab
was
able
to
correct
in
the
images
and
ask
for
compensation
for
my
damaged
film.
They
tried
to
tell
me
that
my
negatives
had
some
sort
of
“cast
on
them”
which
is
why
the
scans
came
back
of
bad
quality
which
is
not
true-
I
had
some
rolls
developed
from
the
same
box,
same
shoot,
same
day
sent
to
another
lab
and
the
scans
came
back
beautifully.
I
don’t
believe
that
Conns
would
have
given
me
a
partial
refund
had
they
not
known
they
had
done
damage
to
my
scans
so
trying
to
say
it’s
on
me
is
ridiculous.
I
also
didn’t
appreciate
the
person
on
the
phone
telling
me
that
I
shouldn’t
be
shooting
a
full
project
on
film
because
it’s
not
reliable
when
I
have
been
doing
this
for
years
and
every
lab
I
have
ever
worked
with
has
given
me
gorgeous
results.
Below
the
sample
on
the
left
is
the
corrected
coloring
from
the
second
lab
who
rescanned
(they
corrected
to
the
best
of
their
ability
with
the
damaged
negatives)
and
on
the
right
is
the
scan
quality
Conn’s
deemed
acceptable
to
send
me.
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