Gadget Geek image

Gadget Geek

Gift shop Electronics store

One of the Top rated Electronics stores in Dublin


Address

Unit 64, Parnell Mall, Ilac Centre, Henry St, Dublin 1, D01 A0T2, Ireland

Website

gadgetgeek.ie

Contact

+353 1 598 6545

Rating on Google Maps

4.70 (348 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 am to 7 pm
  • Wednesday: 10 am to 7 pm
  • Thursday: 10 am to 7 pm
  • Friday: 10 am to 7 pm
  • Saturday: 10 am to 7 pm
  • Sunday: 11 am to 6 pm
  • Monday: 10 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: shop (14) scooter (10) refund (9) bought (8) recommend (7) helpful (7) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Dani 1 year ago on Google
    Honestly if I could give 0 stars I absolutely would. I bought a product here and came back for a refund since I found a better deal elsewhere and was denied a refund stating that “the package was opened”. I never even touched this package, much less opened it which I explained and they still refused my refund. Considering it is fully my right to receive a refund for this, I am appalled at their audacity to refuse this. On top of absolute horrible customer service, they weren’t even able to print out or give me any proof of their “terms and conditions” on return policies. Absolute joke. Would not recommend, won’t be returning.
    4 people found this review helpful 👍

  • 2/5 Karolina G. 9 months ago on Google
    To start this review I would like to state that I do not usually leave negative reviews. I bought a scooter on Sunday 16th of July, two days later 18th of July when going to work my scooter showed me an error, which is clearly a manufacturing defect as confirmed by the worked in the shop. I called to the store and I was told to bring the scooter to the shop, which I did later that day. After bringing the scooter to the shop and requested a refund, cashier called the manager and after a brief moment she came back to say they cannot issue it to me as only the manager is able to do so who was not there. By the consumer law and the receipt from the shop which states that if the product is defected within 7 days of purchase I am entitled to a full refund. I was told to come back the next day when the manager is in the shop, however as most shops the cashier has the full right to issue refunds and this was denied to me as a consumer. Now I am going to have to take additional time out of my day to bring the scooter back again into the shop and talk to the manager which may or may not be willing to give me a refund, this is extremely disappointing.
    2 people found this review helpful 👍

  • 5/5 Mark m. 1 year ago on Google
    Amazing little shop with customer service second no none, been there couple of times and all the things that i bought are class products. Had one issue with one product which i've returned and there was no problem refunding it cause we couldn't find alternative option. Keep up the good work guys and see you soon!!
    1 person found this review helpful 👍

  • 5/5 Adrian M. 1 year ago on Google
    I've been here 2 times recently and I always find the staff very helpful. The 2 lady's working there on Wednesday were very nice and helped me find some earbuds and the lady behind the counter even gave an orange to my 2 year old which he loved! thanks
    1 person found this review helpful 👍

  • 1/5 Lynette R. 1 year ago on Google
    I should have read reviews before purchasing anything from this shop. As I went back to shop with a faulty item. And was refused a refund or replacement. Very unprofessional. I don’t usually leave negative reviews, but I’m left with a faulty item and out of pocket. The customer services should should be reviewed. My recommendation would be to shop elsewhere were your product is covered for return or exchange if faulty. No manager present to speak to and was asked to come back after making the journey into the city. I won’t be returning.
    1 person found this review helpful 👍

  • 2/5 EVA 7. 5 months ago on Google
    The sales agent was so rude that I thought I'd be better off buying my gadgets online.

  • 5/5 Rachel R. 6 months ago on Google
    Ordered a scooter charger and was delivered the next day, amazing service, charger working perfectly. Will definitely be ordering again from Gadget Geek again.

  • 5/5 Luisa Purim N. 5 months ago on Google
    Thank you so much Amanda and the other seller are very friendly and attentive I got everything that I was looking for

  • 5/5 Noelle G. 9 months ago on Google
    Shakil was the most wonderful help today. He helped me choose a smart watch. Then he went to great trouble and showed excellent patience connecting it to my phone. It took time and he was so busy but yet completed the job perfectly. Patrick and Noelle were so happy leaving the gadget geek in the Ilac Centre. Thanks also to Sadman.

  • 5/5 Benjamin N. 5 months ago on Google
    Lovely customer experience. Amanda was of immense help and displayed a true definition of customer service and attention to details. I highly recommend visiting this store

  • 5/5 Adéla P. 5 months ago on Google
    Very nice and helpful staff. They helped me to fix issue with my headphones quickly. Their service is very recommended! :)

  • 5/5 Adrian O. 5 months ago on Google
    Absolutely 10/10 there Service is fantastic I put in an order on a Thursday night and thought I didn’t get a email confirmation I called the shop they were so helpful and reassured me, they had received the order then that night my order was hand delivered to my house and it was exactly, as described on the website I would recommend this shop to everyone if all online services were run this well you would buy everything online well done and thank you

  • 5/5 Ihentuge E. 1 year ago on Google
    I got headset recently it’s working absolutely very nice. I got it for reasonable price. I will suggest this store for gadgets.

  • 5/5 Sigurdur S. 1 year ago on Google
    Were good service. I Will buy again from them. I bought scooter for 400 euro and were happy with the scooter. Best regards Sigurður from Iceland.

  • 5/5 Mathieu B. 1 year ago on Google
    Excellent contact with the 2 sellers. I bought a pair of headphones which unfortunately weren't compatible with my smartphone. When I returned they gave me a full refund. Very honest, I recommend.

  • 5/5 Douglas M. 1 year ago on Google
    I've bough an electric scooter (Xiaomi Mi 1S) from them. Got the box, opened it at home but it would not charge. Called them, they said to bring it there. I did it and the unit was indeed faulty, they quickly replaced it and gave a me a new one. No hassle, fast while solving the problem, very polite and understandable. Definitely recommend them!

  • 5/5 Stephen K. 1 year ago on Google
    Bought headphones in this shop Wednesday 2/11/22 and I have to say that the 2 people working there were excellent. They let me listen to the earphones before I bought them and we're really helpful. I highly recommend this shop. Thanks guys

  • 5/5 Audrey R. 1 year ago on Google
    I purchased Baseus headphones online. I could see the care taken to package the product, it also works perfectly. :D Good experience. Thank you :)

  • 5/5 Steven d. 1 year ago on Google
    Was in buying some LED lights and the staff was very helpful in showing what the best ones are and for the price. If you’re in the ilac and are in need of assistance in technology there’s no better place, highly recommend

  • 5/5 Bronagh W. 1 year ago on Google
    Lovely helpful staff. I bought a scooter here a few weeks ago. They delivered it to my home as I don't have a car. Very helpful people.

  • 5/5 Khulganaa B. 1 year ago on Google
    i would say thank you and good luck team! when i bought camere tripod, a staff was so friendly and exlpaining all things for me. now i am happy with my Tripod 😊


Call +353 1 598 6545 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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