1/5 venny t. 2 years ago on Google
(Translated
by
Google)
The
service
in
the
administration
is
good,
the
place
is
comfortable,
it's
just
that
the
doctor's
service
is
unsatisfactory.
At
that
time,
Dr.
Azi
(a
girl)
was
a
general
practitioner,
her
speech
was
very
harsh,
harsh,
her
explanation
was
very
bad.
At
that
time,
I
wanted
to
ask
for
a
referral
to
the
hospital,
instead
of
explaining
it
properly,
the
explanation
was
loud,
shouting
and
high-pitched,
it
shouldn't
be
like
that
with
patients,
this
is
the
first
time
in
my
life
that
I
have
seen
such
a
fierce
doctor.
Yes,
I'm
a
BPJS
patient,
but
I
don't
mean
I'm
begging,
so
just
explain
carefully
the
rules
are
actually
good.
That's
the
need
for
professional
ethics
:)
I
just
entered
the
room,
I
wanted
to
go
closer
to
the
table,
put
the
queue
number,
he
was
already
pointing
at
the
chairs,
telling
him
to
move
away
like
someone
who
is
scared/disgusted
by
being
approached
by
a
patient.
But
the
overall
service
is
good,
Assalam
medicare,
maybe
it's
just
the
personal
doctor
who
is
not
good
and
lacks
integrity
:)
(Original)
Pelayanan
di
administrasinya
bagus,
tempat
nyaman,
hanya
saja
yang
di
sayangkan
pelayanan
dokternya
yg
kurang
memuaskan.
Waktu
itu
dapat
dr.Azi
(cewek)
dokter
umum,
omongan
nya
ketus
sekali,
keras,
penjelasan
nya
buruk
sekali.
Waktu
itu
saya
mau
minta
rujukan
ke
RS,
bukan
nya
dijelaskan
baik2
penjelasanya
ngalor
ngidul
bentak2
dan
ketus
nada
tinggi,
tidak
seharusnya
seperti
itu
dengan
pasien,
seumur
hidup
baru
kali
ini
saya
lihat
dokter
se
galak
itu.
Iya
sih
saya
pasien
BPJS
tp
saya
bukan
berarti
sy
mengemis
jd
cukup
jelaskan
baik2
aturan
nya
sebetulnya
enak.
Itulah
perlunya
etika
profesi
:)
Baru
masuk
ruangan
saya
mau
mendekat
ke
meja
naruh
nomer
antrian
beliaunya
sudah
nunjuk2
kursi
suruh
menjauh
sperti
orang
ketakutan/jijik
didekati
pasien.
Tapi
untuk
pelayanan
keseluruhan
bagus
kok
Assalam
medicare,
mungkin
hanya
personal
dokternya
saja
yang
kurang
baik
dan
kurang
berintegritas
:)
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