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  • 5/5 SKO7 1 year ago on Google
    Nice place to stay, everyone was friendly. The outdoor hot tub was very nice as well as the pool. Didn’t try the restaurant when we stayed went to the bar instead. Rooms were clean. Pillows could have been better, they were like air once you laid on them. We made s’mores at night and sat by the fire pits. They had very cool pumpkins outside. Our room had a lake view, which was beautiful.
    2 people found this review helpful 👍

  • 4/5 Cat L. 1 year ago on Google
    First time visit. The overall impression was very good. Check in could have been more informative about how breakfast worked. Had dinner reservations & the hostess was grumpy. She tried to sit us at a high top in the corner next to the wait station in the bar area & when I told her we didn't request a high table her response was snotty that a reservation doesn't offer us a choice of table but sat us near the window in the lower area. I wouldn't go back even though the food was satisfying. Our waitress was busy and didn't check in with us enough. My biggest issue was the hot tub. Should be adult only. Instead it was a kiddy pool with floaters. Gross & disgusting what goes on in there. Not a feature that interested me. Should have had both fire pits open but instead only 1 and I'm not interested in sitting with strangers. Only real positive was our view from the room. It was amazing.
    2 people found this review helpful 👍

  • 5/5 Sylvie L. 1 year ago on Google
    Where do I begin?? The staff is extremely friendly and enjoyable to engage with. The rooms are clean and in my experience I have not been able to hear anyone in rooms around mine. The outdoor hot tub is an amazing experience in the winter! Each time I have stayed there I always had a wonderful view of the lift bridge and if you go at the right time you can enjoy the Bentleyville lights from the comfort of the outdoor hot tub. I am a local to Duluth however I spend many days a week walking the board walk with my dog, Pier B is our halfway point out of our 5 mile walk. The staff always gives me and my pup a friendly welcome every time we stop in for our halfway reward of a cocktail. When I say the staff I mean the entire staff, even housekeeping has ran to the lobby to grab my pup a treat when they see us there. Silos restaurant is a clean, elegant atmosphere which I enjoy. They have great appetizers, specifically the nachos! The nachos are actually a plate of chips with toppings on each bite vs your typical mound of chips with fixings only on the top. Now I will say with all these wonderful experiences there was once or twice that things didn't go 100% during my actual stays. However, without hesitation the staff did what they could to resolve any issue and I think that says a lot, sometimes things happen and its how it is dealt with that will determine your opinion of a place. You may be wondering why I would stay at a hotel if I live local??Next time your in town try out Pier B either to stay or just for a cocktail and a bite to eat and you will undoubtedly understand why! Even us locals like to play tourist.
    1 person found this review helpful 👍

  • 5/5 JORGE ALBERTO LANDEROS R. 6 years ago on Google • 133 reviews
    I’ve been coming here for years and it is a very nice place to stay. Very well located and facilities are outstanding. The only down side now is the Silos restaurant personnel. Very rude. They think they are doing you a favor. The food is great but not with the current employees. Just something to be aware . February 2024

  • 2/5 Eli M. 7 months ago on Google
    It's a bit overpriced for what you get. The rooms are a bit plain and in our case not very clean. The air conditioner was loud and our door didn't latch unless we lifted the door up after it closed. The location is pretty good and is walking distance to Canal Park. There are some cool amenities if you plan on spending most of your vacation at the resort. Overall, I would say it's a 2 star hotel at a 3 star resort price.
    1 person found this review helpful 👍

  • 5/5 Timothy D. 8 months ago on Google
    Probably my favorite hotel in Duluth. Clean rooms, good service. Tad expensive but they can get away with it when they're the best in the area. Also great views!
    1 person found this review helpful 👍

  • 5/5 Jenny H. 11 months ago on Google
    Overall a great hotel. Was there for a few days for a medical conference , the restaurant has really good food and drinks. The hot tub is hot and the rooms are clean. ☺️ I just wish it was closer to canal Park but you can walk the paths there from the hotel.
    1 person found this review helpful 👍

  • 5/5 Cody O. 2 months ago on Google • 49 reviews New
    I've been coming to duluth for 15 years now for vacation. I've tried a lot of the hotels around canal Park and downtown. I personally think this is the best hotel I've been to. The building is always clean and always well maintained. The staff are the friendliest always. The beds in the rooms are very comfy and the bedding is very nice for a hotel. I personally always get the king mini suite because I love the views and my wife loves the giant tub. The attached silos restaurant has a great bar and delicious food.

  • 1/5 Mahli W. 1 month ago on Google • 27 reviews New
    We ended up leaving two hours after we arrived because of how rude they were. You'll get better service from the staff at a Motel 6 you might get a clean bathroom too. The attitude from the staff started the second we walked in. The bathrooms had so much hair and dirt in them, I had my husband try and clean the shower before hand.

  • 5/5 Dispatch C. 1 month ago on Google • 20 reviews New
    Best hotel in town! Love the interior, rooms were clean and minimalistic. Very good restaurant with the best food in town, that’s for sure, martinis are great too. Near by there’s a sauna with polar plunge, super cool thing to do. Cnal park is 2 minutes driving (that’s the place to go in Duluth)

  • 4/5 Dana K. 2 months ago on Google • 11 reviews New
    While the staff (at both Pier B and Silos) was lovely, there were some cleanliness issues (at both Pier B and Silos) that left a bit to be desired. As a Duluth resident, and considering Pier B is (what I regard) a higher end hotel in the area, I hoped to have a better reflection of Duluth for visitors to experience, especially considering the price of the stay. Pier B has a lot of great amenities, I just hope they can focus on getting some of the smaller, but significant, details dealt with.

  • 5/5 B W. 8 months ago on Google
    Greatest beds I have ever slept in. If I could find a way to get this mattress into the elevator and into my car, I would. I won't because it's against the law, but staying here will make you want to think like me. This location is awesome. I love the view, the outdoor patio, and the blankets they provide to sit outside in case you get cold. Staff are awesome. Parking is great. You can walk to Canal Park. Rooms are sweet! Love this place. Makes you want to be a criminal.

  • 4/5 Kayla D. 1 year ago on Google
    Very nice stay. I enjoyed the stress relief aromatherapy body wash and shampoo they provided. The front desk was very informative, as was the bartender. Good appetizers and drinks at the restaurant downstairs. The room was nice but the AC unit was extremely loud and outdated. For the price ($500+\night) I would expect a bit more. The shower also wasn’t great, it’s more modern but you get water everywhere. They don’t include any meals at that price point, but do offer free s’mores kits, bikes, and more. Very good location and has a free shuttle within 5 miles of the resort, which is great because there are so many fun breweries and restaurants within 5 miles. They are pet friendly but you have to pay an additional $60 fee.

  • 5/5 David N. 1 year ago on Google
    A real special treasure set immediately on the gritty Twin Ports waterfront. Great views. A fun blend of Great Lakes industrial and North Woods cabin. Someone took a lot of time to thing through the details of design, materials and amenities. Very fun. Staff was pleasant and helpful. Rooms were comfortable and hip.

  • 4/5 Philip B. 1 year ago on Google
    Nice hotel with great views of the lake. Excellent staff who were kind and courteous. They kept everything neat and orderly. One thing is the rooms with balconies that over look the harbor are not private :/ It's nice sometimes to have secluded outdoor space when trying to relax and focus on emails. But overall would come back again :)

  • 5/5 Nicole B. 1 year ago on Google
    My husband and I got married here last Friday and I have to say, this is without a question the single greatest wedding venue in Duluth. Let me tell you why. Like so many people who get married in this beautiful city, my husband and I didn’t live in town. We have friends and family all over the country who were coming to visit and we wanted to have a beautiful wedding AND show off the city we love so much. Pier B gave us both. With the ability to take a quick walk to Canal Park, gorgeous views of the lake and bridge and the incredible outdoor ceremony setup to take it all in, the space is gorgeous. If you want the most beautiful, purely Duluth wedding, you need to book here. Having the ceremony, reception and lodging all in one spot made it SUPER easy for our guests. No shuttles to coordinate or worrying about guests getting home safe. Everyone was right there. The staff made our day amazing. They were there to help with rain backups, check in to make sure everything was going well and treated us and our guests so incredibly well. The food was amazing, our custom cocktails were perfect and a huge hit, and the outdoor fire pit space was a perfect touch. A huge shout out to Haley & Liza for their 11/10 support leading up to and on the day of the wedding and to our bartender Saul for helping keep the party going. Our wedding was better than we ever could have dreamed up and so much of that is because of this beautiful space and the people who run it. Thank you for bringing our dreams to life and giving us a day we’ll never ever forget.

  • 5/5 John V. 1 month ago on Google • 5 reviews New
    We’ve dined at Pier B’s Silos restaurant several times, but never stayed at the hotel. We’ve tried, but it can be difficult to find an available room. A last minute trip in February gave us the a chance to try the popular hotel. We booked a King Room facing the harbor. The room was stylish and comfortable and the view was spectacular. Our schedule allowed for a visit to the bar, dinner in the restaurant, and breakfast the next morning. Whoever does the hiring at Pier B is a genius, the staff top notch.

  • 3/5 Kayla M. 6 months ago on Google
    Awesome views of the ships coming in and out of port! For the number of guests able to stay, it was hard to find seats during the evening to enjoy the smores provided. For the price, it would've been nice to have some sort of breakfast included, whether it be a piece or fruit or even a bakery item. There are quite a few activities to do around the hotel, like swimming, hot tub, basketball, pickle ball, pedal carts, etc. Would be nice in the future to either make the hot tub area bigger or have an adults only hot tub, as there were constantly children going in and out, which made it less than relaxing. Overall, this hotel has a great location across from Bayfront Park!

  • 5/5 Daniel O. 1 year ago on Google
    I don't usually leave a review but just had to tell everyone what an awesome time we had staying at Pier B. My husband and I spent a couple of days there just for a getaway and the bonus is we got to bring our pooch! The staff were all friendly, the restaurant was great and there were so many things to do at the resort! We were in walking distance from Canal Park but outside of all the commotion. Would highly recommend!

  • 5/5 Michele T. 6 months ago on Google
    The staff was amazing, attentive, and welcoming. We appreciated the hotel shuttle drivers. They were charismatic and professional. We love this hotel!! Our room had an exquisite view. Absolutely...... gorgeous!

  • 4/5 Sean S. 6 months ago on Google
    Absolutely fantastic location to stay in Duluth. Had a water view room and it was great. The outdoor area is such a nice place to relax during the day or evening with the fire pits. The hot tub overlooking the harbor is a nice touch. The restaurant in the hotel also has great food and drinks.

  • 2/5 Jennifer M. 4 months ago on Google
    We stayed here for one night when we visited Bentleyville. PROS: - Great location and I can see where it's beautiful in the summer. - We didn't use the outdoor hot tub but it looked awesome and I would use the Cedar + Stone sauna next time. - Beds were comfy - Great views of Bentleyville and the complimentary train over there was nice. Train driver was kind and courteous. CONS: - We arrived at 3:45 and were told to come back in 10 minutes for our room (check in time is 4). We came back at 4 and were told our room was still not ready. We waited with 2 small kids in the small lobby while staff saw us and never checked in on us or tried to prioritize getting us to our room. 2 other guests tried checking in and had the same problem. Rooms should be available at the hotel's check-in time OR they should work to find a solution, other room, offer drinks at the lobby bar, etc. I had to follow up again at 4:10 and was told it still wasn't ready but they would check with the manager. They got us into a room by 4:15 but it wasn't the Bentleyville view we were told we would get. - We ate at Silos on property and my daughter's chicken tenders came out RAW in the center. They apologized and made new ones. The 2nd batch were RAW again. It was beyond disgusting. The manager came out and apologized and asked for our room number and said he would give us vouchers for breakfast the next morning. However, we never received these. I would have let it go had they made it right in some way but by totally forgetting to follow up or make it right, I'm even more bummed. We had breakfast reservations the next morning but didn't go to them and found an amazing spot 5 minutes away (Duluth Grill was soooo good and had incredible service!) - Walls were thin and we heard neighbors most of the evening - Overall, the staff was less than professional and outstanding, considering it's one of the most 'luxe' hotels in Duluth. I didn't expect a Four Seasons experience but service goes a LONG way and the front desk staff was not on par with a 4-5 star hotel charging $350-400 a night in Duluth. - Lobby area was super small and congested as guests waited around for check-in or needed things.

  • 4/5 Lewis A. 1 year ago on Google
    Rooms were great and had a great view of the bridge with ships coming in and out of Duluth. Rooms were clean and very quiet during the night, you could not hear anyone else. Complementary smores kits, fire pit, and bikes. Breakfast is not included in the stay, which was fine, it gave us an opportunity to explore restaurants in the area. Overall, it was a great stay!

  • 2/5 Zaks Realty Office a. 4 months ago on Google
    Came for Bentleyville with a 1 year old and a 4 year old. Requested an early check in 3 times and kept getting told to call back. Last time was guaranteed the normal 4:00 checkin (way too late anyway) and our room was not ready until 4:40 pm!!! View was great but it sounded like a bus running above the room all night! Staff was friendly but we will never stay there again! Lift bridge lodge is a way better option!

  • 3/5 bkjorstad 4 months ago on Google
    Great location and comfortable beds but the insulation in the place is terrible. If you want to be a wedding event center you should insulate the building better. We stayed on the 3rd floor and I could identify and sing along with all the wedding dance songs it was so clear up in our room. til 1145pm. Not relaxing.

  • 4/5 D J. 1 year ago on Google
    4 stars because of the amenities and location, otherwise it would be 3 stars. Great amenities, very good service, not very nice guest rooms. The hotel is generally expensive, there's some extra value to the high cost because of the amenities, but the quality of the rooms detracts from that perceived value. It's a really great location, on the harbor, walkable to Canal Park for shops, dining, sights, and beach-going. At the hotel, they have bikes you can check out for no extra cost, fire pits with free smore's kits, bridge view hot tub, and pickle ball courts. Very good service from hotel staff, and pretty good service from restaurant staff. Despite the rooms, you will have fun here. The rooms... The hotel is going for an industrial feel, but the rooms feel like a light-industrial office converted to a bedroom. I like the exposed concrete, but some curtains at the window would soften the room a bit, and the roller shades at the window are not cut to fit. There is no art, nothing to break up the expanse of wall. The finishes in the bathrooms are very nice, but there are no towel bars, no place to hang up a wash cloth in the shower, and because there is no door on the shower, water goes everywhere, so you end up with a pile of wet towels and nowhere to put them. There are no microwaves, so no way to enjoy left overs, or a meal in the room. Also, the room smelled like corn chips. I couldn't figure out if it was the pillows, the carpet, or what. Overall, the rooms feel cheap, like they were more committed to the industrial concept, and controlling costs by skipping details, than considering comfort. If they want this to be a luxury resort experience, they need to invest in the quality of the guest rooms.

  • 2/5 Marilyn A. 10 months ago on Google
    For price rooms nothing special. Beds were just terrible. You fell in middle. Could hardly get out. No place to hang clothes. We were so excited to stay here and we will not be back. Had breakfast which was very expensive for porridge and 3 pieces of fruit. And tasted terrible. Not good

  • 5/5 Lynnea D. 1 year ago on Google
    I have been wanting to stay here for a long time because I was super excited about the out door Hot Tub! We had our dinner at the Silos Restaurant then stopped by to check out the hot tub and luckily no one was in it! We ran up to the room to change and went back down. The hot tub is huge! It is surrounded by tall glass walls and is gated with a code. We hopped in and due to the high winds, found the perfect spots so our faces didn’t freeze in the sub zero temp! It was just so fun. Other couples ended up joining and we had some fun conversations. Ended up spending about 2 hours in there! And getting out to go back in wasn’t as bad as I thought it was going to be! The door to the regular pool was only a few steps away. Definitely a must try thing to do in Duluth in the winter!!!

  • 5/5 Pat K. 1 year ago on Google
    Beautiful place! The room was clean and had very comfortable beds. The bartender was great, the food and drinks were delicious. We were in town to see a show and the hotel shuttle dropped us off and picked us up. We will stay here again in the future.

  • 5/5 Wenda S. 9 months ago on Google
    We had a fabulous stay at Pier B! Dinner and dessert at Silos was fantastic! The front desk staff was fabulous and one of them even came outside and took some pictures for us!! You know who you are... Thank you!! We will be back!

  • 4/5 Andrew S. 9 months ago on Google
    Pier B Resort is a pretty nice place to stay, particularly for the amenities such as an outdoor hot tub, fire pits (with s'mores at weirdly controlling hours), an outdoor sports area, electric scooters, and the views of each. The rooms are mid, just basic hotel rooms, though the sliding doors on the bathrooms are a pain. Kinda pricey for the value, but not bad overall. Definitely a fun place to come for a unique getaway.

  • 5/5 Logan F. 10 months ago on Google
    My girlfriend and I had an amazing stay! We got engaged over the weekend and the staff (particularly Cassius) did a fantastic job to make us feel special! The rooms were great! The amenities even better! Silos is also a great restaurant! 10/10 had an amazing time this weekend with Pier B!

  • 5/5 Adam J. 8 months ago on Google
    It was a fun place to stay. They have a lot of things to do or rent at the hotel but unfortunately it was raining during our stay so we couldn't use them but the outdoor hot tub was great when it was raining. We also enjoyed the ability to walk to canal park from the hotel as well. I would recommend a stay at this hotel.

  • 3/5 Jeff P. 9 months ago on Google
    Rooms were just average but well below average when you consider the $440+/night. Lunch in the first afternoon sucked and I sent it back; oil in the fryer must have been old and food was dark brown and some near black. Drinks averaged $10. Wait staff were great and acknowledged the shortcomings. Amenities for kids were excellent. Door lock on lakeside was broken so we had to prop the door open. (Side note: The train trip, 6 miles north and back isn't worth the cash.) Great setting for a wedding if your friends have deep pockets. Watching ship movement is a big perk for us old folks.


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