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  • 1/5 Beats and C. 1 year ago on Google
    CAUTION! CAUTION! CAUTION! CAUTION! You will get many fake 5 star reviews which are all hotel staffs. You will be able see them in the hotel if you go there. Recently, they are luring the customers with the low-price booking but at the hotel they are denying check-in. I waited for nearly two hours as they were asking for the extra amount of whooping Rs.900. Oyo customer care told me to either cancel the booking or to pay Rs. 900 and disconnected the call. Later, when we were leaving the hotel being harrassed, they gave us a room which had a malfunctioned AC. They have done this harassment to many other guests also. Try to avoid this hotel or become harrassed. The rooms are small but ok. Photos are fake. Only some of the staffs behave good.
    7 people found this review helpful ๐Ÿ‘

  • 3/5 รษ‘ส€าŸ ๏ฟฝ. 6 months ago on Google โ€ข 33 reviews
    My stay at the lodge was decent overall. The accommodations were comfortable, but some aspects felt a bit dated. The staff was friendly, yet the service was occasionally slow. The location was convenient, providing easy access to nearby attractions. While it didn't exceed expectations, it served its purpose as a functional and reasonably priced lodging option.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Shivaprasad B. 10 months ago on Google โ€ข 41 reviews
    It was really a good experience I have there. It was all about clean and good rooms, properly arranged and well decorated. Stuffs were gentle with their behavior and helpful too. Food quality was quite good.

  • 1/5 Urmi P. 4 months ago on Google โ€ข 14 reviews
    I would like to give negative ratings if possible. The rooms they have shown in Google or in any app are far away from reality. Rooms are oily and congested , oily foul smell will irritate you. When I asked them to clean , they said random couples are there for 2 hrs to 3 hrs room booking, that's why they have huge crowd and they are unable to clean the room. Even the bathroom are very dirty , it shows that they haven't cleaned it in decades. They don't have wifi, don't a door lock, so if you want to go out of room, upu have to left it unlocked. Very very unhygienic place to stay. Please aboid this stay.
    2 people found this review helpful ๐Ÿ‘

  • 1/5 Manab K. 11 months ago on Google โ€ข 26 reviews
    Please don't go at the said hotel. Visited on 14th May 23 night Lift was out of order. Reception at 2nd floor. Tough for Senior citizens Upload pictures and present condition of rooms not same Floor and bathroom are dirty In double bed room there was no space for foot stepping in one side Staffs are not professional enough Stay with two senior citizens. They come from Mumbai. They said It's their worst stay at OYO.

  • 5/5 Bappa S. 1 year ago on Google
    Stayed in this hotel for a week. Absolutely classy and comfortable. The staff, tight from the entry point, to Front Office to Restaurant to Room Service to House Keeping, everyone of them is very courteous, considerate and helpful. I liked the way they enforce Covid Safety protocols. Well maintained,
    2 people found this review helpful ๐Ÿ‘

  • 1/5 Chaurasia R. 1 year ago on Google
    The checkin experience was a disaster. Basic amenities were not provided. Toiletries and water were not given. No room cleaning was done. This hotel thrives in the business of providing rooms to couples on an hourly basis. Definitely not for family stay.
    2 people found this review helpful ๐Ÿ‘

  • 3/5 Ajay Kumar Baidya B. 1 year ago on Google โ€ข 10 reviews
    Wash room were not good. Pillows were not good or damaged. After complain only they will clean your room if you planning to stay more then a day. Lift not works 50 percent of the time in a year. Except this everything is good. Initially they had their own kitchen and menu. But now they closed the kitchen for some reason. Drinks allowed. But cigarette ๐Ÿšฌ not ๐Ÿšญ. 3000 fine if you or your room found with cigarette smoking ๐Ÿšฌ. For hazardous safety they implemented this rule.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Debjani D. 10 months ago on Google โ€ข 4 reviews
    had the worst experience. The room I booked looked like a dream in the pictures, but in reality, it was a nightmare! Terrible conditions, nothing like what was advertised. Moreover, the receptionist asked for extra money because we did a paid booking.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 4566 Taufique A. 2 years ago on Google
    Awesome experience well maintained staff and good behaviour overall it is the best in his area...
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Er Biswajit S. 2 years ago on Google
    They do One hour couple stay business only, for young kids it's not safe place, Rooms are too small, online they show you good pictures of the room but really it's heal and heaven different, parking not available, finding the location is too difficult, they don't display the hotel name outside...
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Monish C. 1 year ago on Google
    They asking for extra charges i have booked the room pre-paid but there told add extra 30%chrge for 10 o clock chek in and they take extra room prices as the booking online prices very very bad you should better for this in indrokola in hotel the Westin plaza very bad don't book
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Nupur B. 1 year ago on Google
    The bedsheet and bed was full of period's blood with lot of dirt..even after the service boy cleaned the room ..pillow cover n all... And the room walls were even more dirty.they said they dont hve enough cover!
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Samim S. 3 months ago on Google โ€ข 13 reviews New
    Not Hygiene, Geaser not on, Foot Mattress, Window Broken, Bed cushion too Soft, TV Properly not working, Also WiFi Not Available. Totally worst experience ๐Ÿ˜ž. Suggest Don't go OYO... Normal Cheaper hotels better than OYO Facilities.

  • 5/5 Ajay S. 8 months ago on Google โ€ข 9 reviews
    Every thing was fine but I guess room was not upto the mark .Rooms are very old looking as campare to tariff plan.

  • 1/5 sourav g. 4 months ago on Google โ€ข 3 reviews
    Totally fake no management nothing receptionist's denied to give room and asking 3000 extra to provide room. Totally i was upset and in new city I was searching hotel due to this wrong information and management. Trust is down on apps. I will never book hotel by this app

  • 5/5 Love K. 10 months ago on Google
    I recently stayed at the Townhouse Westin Plaza Dankuni and I have to say, I was very impressed. The hotel is clean and tidy, and the staff is polite and friendly. I was especially impressed by the range of amenities that the hotel offers. From the comfortable beds to the spacious and well-equipped bathrooms, everything was top notch. In addition, the hotel offers great value for money. Overall, I would highly recommend the Townhouse Westin Plaza Dankuni to anyone looking for a relaxing stay in a beautiful setting.

  • 5/5 Rituparna M. 10 months ago on Google
    I visited there so many times..location wise they are perfect.but they need to clean their rooms perfectly.their wifi service is very poor..everytime I go there i need to use my hotspot to turn on the TV.otherwise the hotel is good..highly recommend..

  • 5/5 Hitesh K. 10 months ago on Google
    One of the best hotel i found. Nice room with amazing decour and design. Employee and caretakers and very friendly and polite. Hotel is clean and neat you can enjoy hear. Even you can afford this in very affordable price

  • 5/5 shubham o. 10 months ago on Google
    Good Place to stay, Staff is very Cordinated and friendly, Ac is so chilled. One of my best experience

  • 5/5 Anil S. 10 months ago on Google
    Very good hotel with 3 star accommodations. Affordable prices and convenient for family stays.

  • 1/5 Kunwar Saurabh S. 10 months ago on Google
    Very bad experience....The washroom provided was very dirty..The bedsheet was also not clean..Rooms are very small...Staff behaviour is also not good...

  • 5/5 Manoj S. 10 months ago on Google
    Wow! This hotel went above and beyond to make our stay incredible.

  • 5/5 Sanjeeb P. 2 years ago on Google
    . โ€œThe service was very good, and our stay was so relaxing

  • 1/5 Ajay R. 2 years ago on Google
    Suman is good receptionlits and food is exclinte

  • 5/5 paramita c. 2 years ago on Google
    Good atmosphere. Good quality food. Nice behavior. Keep it up.

  • 1/5 Bipasha M. 2 years ago on Google
    Worst service. Hotel room is not clean , staff doesn't know how to serve a customer , manager took extra money

  • 5/5 Raju S. 11 months ago on Google
    Nice experience! Everything is fine bt service is not too much good. Otherwise everything fabulous ๐Ÿ˜Š

  • 1/5 Hrithik A. 1 year ago on Google
    I booked in clear trip. Donโ€™t book hotel by all these reviews. Hotel owner told rooms not avaible which is booked in clear trip. We have other room you need to pay 1200 and then when I proceed for cancellation of clear trip when they called owner, heโ€™s replying we have rooms available. Now clear trip not refunding my amount I paid 3200 for 1 day waste of money waste of time.

  • 5/5 Bikram S. 10 months ago on Google
    Great place for couples and also family. Rooms are well and good . Good service and foods are available. Little bit high but no at all.

  • 5/5 Sujan B. 10 months ago on Google
    Room-very good Staff - best in this area Food quantity awasome I love to visit again

  • 2/5 Deep M. 1 year ago on Google
    Room service is bad... rooms ..bed and bed sheet are not properly Clean... ๐ŸคฌThey charged extra money even pre-booking. Without any reason.... very bad ๐Ÿคฌ

  • 5/5 Varun S. 2 years ago on Google
    Good place with good service from counter and by staffs neat and clean from satisfied with the service

  • 1/5 Kaustabh P. 1 year ago on Google
    Rooms are very small and no proper wardrobe system in the room, even if there are, they are not clean. No proper bathroom as well.

  • 5/5 Rahul M. 1 year ago on Google
    Very good service the environment is very cool best hotel in this area

  • 5/5 SATANIST S. 1 year ago on Google
    Stuff behaviour so good, this hotel like my family โ˜บ๏ธ

  • 5/5 Roshan Kumar S. 1 year ago on Google
    Just 5 mins from the railway station. They should improve there room facility. Room rate is to much high

  • 1/5 Surajit D. 1 year ago on Google
    Doesn't Accept Online Book, and wrost experience, rude behaviour, not cleaning the room

  • 1/5 Sibani D. 1 year ago on Google
    Bathrooms are not properly cleaned.....floors are also same...foods are not bad bt not good its like ok

  • 5/5 Priyanka B. 2 years ago on Google
    It was a good and reliable experience. The services and comfort was worth it.

  • 1/5 Bikash B. 1 year ago on Google
    This hotel price is too high in compare to other luxurious hotel don't belive in Oyo pricing price is decided by the hotel staff 1300 is the amount they charge for Oyo timing.so before visit must remember.less facilities high pricing hotel is this.

  • 1/5 abhi c. 1 year ago on Google
    The checkin experience was a disaster. Basic amenities were not provided. Toiletries and water were not given. No room cleaning was done. This hotel thrives in the business of providing rooms to couples on an hourly basis. Definitely not for family stay.

  • 1/5 Purba D. 3 months ago on Google โ€ข 2 reviews New
    Very very very bad hotel. Very dirty very bad behaviour of hotel staff. Serviceing is also very much poor. They add service charge. They take almost 1.5hours to make our 2 food items and after 1.5hours they serves only one item. Very bad experience and very poor. Never go there. Also they take much more amount than Oyo application.


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