Stafford Gables Hostel image

Stafford Gables Hostel

Hostel

😠 Unfortunately we didnt read the reviews... Thankfully we arrived early evening. On first entering the premises, we noticed how cold and damp the reception area was, which wasnt that welcoming on a cold Dunedin day! The receptionist was cheerful and helpful, and advised us that the shower on 2nd floo... People often mention room, cold, stay, floor, shower, heater, hostel,


Address

71 Stafford Street, Central Dunedin, Dunedin 9016, New Zealand

Contact

+64 210 830 5535

Rating on Google Maps

2.20 (147 reviews)

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Featured Reviews


Frequently mentioned in reviews: room (17) cold (11) stay (10) floor (7) shower (6) heater (6) hostel (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Sharon P. 3 years ago on Google
    Unfortunately we didnt read the reviews... Thankfully we arrived early evening. On first entering the premises, we noticed how cold and damp the reception area was, which wasnt that welcoming on a cold Dunedin day! The receptionist was cheerful and helpful, and advised us that the shower on 2nd floor didnt have any hot water so we had to use shower on 1st floor. That was fine. We made our way upto our room on 2nd floor, the hallways were poorly lit and freezing cold and down our corridor there was no lighting at all, once we found the light switch we were able to find our room. On entering room, it was cold and damp, with mouldy ceilings which had been poorly covered over with paint. Cracks in ceiling and walls, stains on carpets and sheets, no emergency information on how to exit building in an event of fire. We immediately put heater on and and i went in search of the 1st floor shower. After walking through more poorly lit corridors i eventually found the womens shower block which was clean and tidy. At this stage looking forward to a nice hot shower, only to be disappointed with enough hot water for a 30 sec shower. Cold and shivering i rushed back upstairs to our room to warm up. Only to be disappointed again with how poorly the heater had heated the room. Went for dinner and arrived back late evening to a cold room once again. Turns out Heater only goes for an hour at a time. Freezing cold the 3 of us hopped into one double bed fully clothed to keep warm as the bedding was completely inadequate for cold Dunedin nights. One sheet and one very thin duvet. We slept well. It was quiet. But woke to a freezing room, so huddled around the heater to keep warm. We didnt bother with showering. This could actually be quite a cool hostel with better management. Clearly the owners are just out to make a quick buck and arent really bothered with what customers experience. Id say they are probably being propped up by winz as extra emergency housing so couldnt really give a monkies!! We are well travelled kiwis who live in central otago so pretty hardy but felt that it wasnt value for money!! Id advise just staying one night, bring extra blankets and your own heater in winter!!
    6 people found this review helpful πŸ‘

  • 1/5 Sonja R. 5 years ago on Google
    This place was BAD BAD BAD. We got ripped off so badly because we went to a concert in Dunedin and this was the only place we could get. Paid $844 for 3 hellish nights. Thank goodness we found somewhere else to stay and left after 2 nights. (No refund of course) I had to argue with the rude little Asian princess at reception for clean sheets because she insisted they were clean. I have video of the crusty stains and blonde hair on the navy sheets! Ugh. The white mattress protector was brown and stained. There were no towels. It stunk. Shared bathroom facilities with no soap in any of the dispensers. No paper towels as the notice said they are "saving the planet" so use the air dryer (No air drier provided just a filthy face cloth) Had to stand in men's urine when I went to the toilet. Need I say more. These people were rude, unhelpful and tight arses! I have much more to say but I think I've made my point. I give it a negative 5
    6 people found this review helpful πŸ‘

  • 1/5 Callum A. 3 years ago on Google
    Patently all these reviews are making little to no difference in the quality of the business. The fact they have the reception closed until 3.30 and there is a refusal to hold any hospitality to the customer is quite frankly a joke. There is confusion about leaving a key deposit as the reception isnt open and after calling the owners, they have made it difficult to come back to the hostel to give us OUR money back. Cold showers, constant threats of fines and charging for toilet roll are just a few things that have led to this being one of the worst hostel experiences we have had. There is a reason why they say no refunds after payement. Please pay for somewhere else. This place deserves to go out of business.
    5 people found this review helpful πŸ‘

  • 1/5 Maria H. 5 years ago on Google
    Extremely run down, terrible service. Owners are there to make money - not to make your stay comfortable. Bathrooms have broken ammenities, general condition is rough, there is no parking, blankets and pillows are minimal. We paid $295 for a room - they tried to give us one off the main house that we were unable to lock and where access to a bathroom was 100m away - a walk across the carpark through the keypad door etc. Imagine needing a wee in the middle of the night! DO NOT RECOMMEND.
    3 people found this review helpful πŸ‘

  • 1/5 Nikhil 5 years ago on Google
    Very poor. We have stayed there for two nights and it's the worst experience we had ever. The kitchen is really dirty, no towels, the floor vinyl is damaged and holes all over. The carpets in the room and all areas are really dirty. Bathroom and toilet are also dirty and not maintained. Holes in the walls in the bathroom. The staff were friendly but they don't communicate in English. The whole building is not maintained at all. Never reccomened staying here.
    3 people found this review helpful πŸ‘

  • 1/5 Ben C. 3 years ago on Google
    Terrible place. Inside the rooms are derelict and in a state of disrepair. I was going to stay here but prior to checking in I wanted to make sure my room was ok. When in my room on top of the bed there was a A4 sign stating that there may be a ghost present and not to be alarmed. I did not sign up for this experience and didn't plan on staying at the haunted house. This property was falsely advertised and the managers won't correct their wrongdoing. Even though I didn't stay here, I still got charged for the haunted room I didn't even stay in. I am still trying to recollect the funds and currently finding a legal counsel to represent me.
    2 people found this review helpful πŸ‘

  • 1/5 Melene P. 3 years ago on Google
    Dirty and cold! If you need toilet paper don't forget to pay at the reception 1$ for just one. The heater stops every hour in the room.. No heater in main stairs, bathroom, kitchen, living room. And dishwashers soap and hand soap with many water inside.
    2 people found this review helpful πŸ‘

  • 1/5 Ness N. 4 years ago on Google
    Where do you start first receptionist was very unhelpful handed us key and continued watching her laptop Eating had to ask how to get to our room. Wifi is horrible. Our bedroom lock is being held on the door by duct tape. The showers on this floor are only cold water so have to go to another area then there is a clear window no curtain looking directly at a house so getting undressed and dressed was a mission. Hand soap in bathrooms is dishwashing liquid. A no eating and drinking in rooms policy is silly. Would never recommend this place. But guess you get what you pay for
    2 people found this review helpful πŸ‘

  • 1/5 NickUnitedKingdom 4 years ago on Google
    Awful! DO NOT STAY HERE! I found the receptionist to be sulky, unfriendly and unprofessional. The whole property is poorly maintained which might be excused if you get a cheap enough price, but for just a dollar or two more you can stay at Manor House backpackers around the corner. The reason I'm giving this hostel 1 star is because as of the time of writing the internet (despite lies from the staff) is barely if at all functional. I've just arrived in Dunedin and need the wifi to search the web for a job and long term housing. I asked for a refund on the second day because without wifi I simply cant get set up here. Rather than being understanding about this the receptionist just pointed at a piece of paper stating "no refunds". This isn't how business work however. If you buy something and it's broken you're legally entitled to a refund. In this case if the hostel advertises wifi but cannot provide it then you are entitled to a refund. After a heated discussion and a call to the property owner I got absolutely nowhere and experienced multiple bare faced lines including "the internet's working fine you're on the phone using it right now" which wasnt the case; it was 3g. Really disgusting stuff and victim playing. Totally unprofessional. Also my bed sheets stunk! Do not stay here!
    2 people found this review helpful πŸ‘

  • 1/5 Travelsurffamily 4 years ago on Google
    Terrible !! We didn't expect to all motels be so busy of valentine's day and didn't have a choice. If we traveled without kids I'd better sleep in the car. It really date too expensive dark and depressive. No fantasy. This place could be really beautiful if the owner put just a little afford
    1 person found this review helpful πŸ‘

  • 1/5 Graham F. 1 year ago on Google
    Disgusting, dirty place with staff that just don’t care. Don’t stay here it is honestly the grossest/filthiest place you’ll ever stay.
    1 person found this review helpful πŸ‘

  • 1/5 Giorgio J. 6 years ago on Google
    As arrived we felt mold smell, the staff is kind but not prepared and very confusing. As entering the room we've seen some pieces of ceeling falling off, wall scraches and the sealing of the windows is made from toilet paper and/or paper. The room is cold, the blankets were dirty in spots, and we also found used Cup beside The window, just beside The bed we found a big mold spot in the wall. The bathroom seems uncleaned and old. That to dining rooms are cold and smelly, one having The floor coming off, with bubbles. The hotel itself is kinda creepy.
    1 person found this review helpful πŸ‘

  • 1/5 Vini 2 years ago on Google
    Terrible place. Avoid stay in this hostel! people smoke inside the rooms, we were scared of with the neighbors and with the conditions of the house. The pictures of the rooms aren't real.


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