Hi, yesterday took meal there, everything was like always but food package was dirty.... Mmmm so it's looks like they don't care about, customers and reviews. There is couple things to work on here and than everything should be good.

Perfect position for after shopping experience. Drive through is quick. Walking in, ordering and receiving food is quite quick. Helpful, friendly staff. Always cleaning out bins. Plenty condiments always available. Plenty seating inside with a great atmosphere.

Staff are so helpful and friendly. Very clean. Can get very busy but choose your time and a nice relaxed atmosphere. Food as expected. Coffee really nice. Parking no problem.

Girl working at the drive thru service speakers (7/12/2023 at 9:45) was very rude. Went to the drive through and asked for caramel pies, shes put through caramel latte. We pull up to the window to pay and realise the mistake on the screen and explained we had ordered caramel pie. She got very rude and insisted we ordered a caramel latte, when she decided to change this minor mistake she then muttered under her breath (not sure what but didn’t seen it was something nice she had to say). She shouldn’t be working in this job If she cannot be nice to customers for less than 10 seconds. Although, the guy at the next window was great and very polite

Last visit to the McDonald's at earlsgate roundabout in Grangemouth...staff were terrible and the food was even worse..freezing cold burger and chips and a chocolate shake that tasted of nothing 😡

The first McDonald's where the staff all seem happy, the service is very good, even though the place is always busy.

Normally use the McDonalds App to place order and collect via the drive thru at lunch Time. Staff in the drive thru are polite and pleasant and some time have a chat if queue is a little longer than usual.

Wrong order and blamed it on delivery manager RUTH put the phone down after I pointed out they had put the food in the bad not the delivery driver. Complaint on the way to head office.