1/5 Jamie N. 1 year ago on Google
I
rarely
write
reviews.
However,
I
have
had
2
frustrating
situations
arise
with
booking
a
banquet
with
for
athletic
team.
The
first
year,
after
booking
the
banquet
2
months
in
advance,
I
was
called
2
days
before
the
date
notified
of
it
being
double
booked.
They
said
that
we
could
have
the
patio
to
ourselves,
which
I
agreed
to.
I
understood,
and
it
really
wasn’t
a
big
deal.
They
then
sat
people
on
the
patio
with
us,
so
we
had
our
banquet
in
the
hotel
lobby.
Not
what
I
envisioned
when
I
called
two
months
prior.
Fast-forward
a
year,
I
booked
two
months
before
again
(this
time
I
take
some
responsibility
for
booking
here
again).
This
time
on
the
phone,
I
asked
if
there
were
any
bookings
for
Oct
21st
evening
and
was
told
no.
Perfect!
We
booked
the
banquet
room.
Then
the
afternoon
of
the
evening,
I
called
to
ensure
the
banquet
room
was
going
to
be
prepared.
They
said
they
moved
us
to
the
patio
due
to
another
booking.
No
one
notified
me
this
time,
and
I
now
know
it
was
because
it
was
a
larger
party,
more
money,
so
we
were
booted
out.
They
said
the
patio
would
be
ready
for
us.
My
team,
parents/family,
and
I
show
up
to
a
full
patio
and
a
long
table
booked
in
the
center
of
the
restaurant
near
the
bar.
This
was
my
banquet
booking.
I
wasn’t
told
an
apology
or
any
excuse.
The
manager
just
blamed
another
manager
that
wasn’t
there.
It
was
unprofessional,
and
I’d
suggest
not
dealing
with
the
place
for
a
banquet.
Going
for
a
drink
or
pizza
with
a
small
party
is
probably
no
problem,
but
when
the
communication
and
business
is
ran
like
that,
I
now
have
no
trust
in
them.
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