3/5 Savannah J. 1 year ago on Google
I
want
to
start
off
by
saying
the
food
is
always
great
and
we
normally
have
pretty
good
service!
But
when
we
came
to
eat
tonight,
instead
of
leaving
full
and
happy,
we
left
frustrated
and
upset.
Read
below
for
details….
🙂
First,
we
waited
a
good
15
minutes
for
our
server,
Josie,
to
greet
us.
She
took
our
drinks,
delivered
them
and
then
finally
took
our
food
order.
Everything’s
going
fine
until
we
get
our
food
about
20-30
mins
later.
Mine
came
out
perfect
and
tasted
pretty
good
(bbq
chicken).
My
boyfriend
ordered
the
eagle
pride
burger
which
comes
with
lettuce
onions
fried
jalapeños
and
melted
cheese
but
asked
for
NO
onions.
When
his
arrived
it
looked
like
just
a
regular
burger
with
pickles
and
onions
on
it.
Told
waitress
this
isn’t
the
correct
burger
and
she
immediately
put
in
the
correct
burger-
or
so
we
thought.
Another
15-20
minutes
go
by
and
we
are
STILL
waiting
on
his
correct
burger…
waitress
the
whole
time
is
just
cleaning
up
from
a
party
that
had
just
left
(probably
left
good
$$$
and
so
our
table
wasn’t
worth
the
time)
and
when
she’s
finally
done,
she
walks
and
grabs
his
burger
from
the
back.
Well,
it
comes
out
cold
with
a
bunch
of
onions
and
no
fried
jalapeños…
we
are
pretty
disappointed.
But
guess
what
the
best
part
is???
SHE
NEVER
CAME
BACK
TO
THE
TABLE
AFTER
THAT.
We
had
the
check
on
the
table
for
the
last
20
minutes
and
she
clocked
out
and
left
without
checking
on
us
or
cashing
us
out.
My
boyfriend
&
I
are
both
servers
and
understand
that
mistakes
happen.
We
understand
that
we
have
to
be
patient
as
customers-
but
the
service
that
we
received
tonight
was
unacceptable.
Josie
was
very
ready
to
go
it
seemed
like,
or
she
assumed
that
she
wasn’t
going
to
receive
a
good
tip
because
of
her
mistake.
But
the
one
person
that
I
do
truly
feel
for,
was
the
nice
blonde
lady
that
came
to
our
table
once
Josie
had
left
to
see
if
we
needed
anything
else…
she
had
to
clean
up
our
whole
table.
Not
a
single
item
was
pre-bussed-
not
even
the
first
incorrect
burger
that
was
served.
But
hey,
at
least
she
left
off
our
drinks,
right?
The
company
will
be
happy
about
that!
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