3/5 Lucette M. 1 year ago on Google
Went
to
this
Cheesecake
Factory
location
for
dinner.
So
much
went
wrong…Based
on
all
of
our
previous
meals
there,
we
really
expected
a
good
meal,
service,
etc.,
but
that
did
not
happen.
Where
to
start?
None
of
the
tables
in
our
section
had
napkins.
We
asked
for
them,
but
saw
other
patrons
getting
up
and
getting
their
own.
They
ran
out
of
bread,
and
we
finally
got
it
after
the
appetizer.
There’s
the
good
thing…the
calamari
was
very
good!
While
waiting
for
the
entrees,
a
trip
to
the
bathroom
was,
in
a
word,
traumatizing.
The
level
of
filth
was
astounding.
It
really
didn’t
help
the
ambiance
or
the
appetite.
It
took
over
an
HOUR
for
the
entrees
to
come
and
they
were
practically
refrigerator
cold.
Not
only
that
the
tiny,
tiny
NY
Strip
steak
that
was
ordered
medium
was
well,
well,
well
done.
No
steak
knife
even
after
I
asked
for
one.
No
salad
dressing
for
the
salad.
The
salad
was
paltry.
Let’s
leave
it
at
that.
And
the
‘medium
rare’
tuna
was
ice
box
cold.
The
server
was
conscientious,
but
spent
most
of
the
time
apologizing
for
the
various
issues.
We
asked
for
to-go
boxes
because
the
food
was
just
not
edible.
The
plan
is
to
warm
it
up
at
home
to
rescue
our
$129+
meal.
We’re
also
taking
home
the
Godiva
Cheesecake
and
Linda’s
triple
fudge
cake.
And
we’re
holding
out
hope
that
the
desserts
will
rescue
our
anniversary
celebration!
1 person found this review helpful 👍