Chili's Grill & Bar image

Chili's Grill & Bar

Restaurant Bar Hamburger restaurant Family restaurant American restaurant Bar and grill Mexican restaurant Tex mex restaurant

Family-friendly chain serving classic Tex-Mex & American fare in a Southwestern-style setting. People often mention great, good, Chili', ordered, service, wait, order, time, told, seated,


Address

363 NJ-18, East Brunswick, NJ 08816, United States

Website

www.chilis.com

Contact

+1 732-238-7540

Price rating

$$ $$

Rating on Google Maps

4.10 (1.3K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: great (20) good (15) Chili' (11) ordered (11) service (10) wait (10) order (10) time (8) told (8) seated (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Kenya O. 1 year ago on Google
    The food was delicious fresh guacamole and flavorful food. The only thing is the Waiter forgot my Bean but great service.
    3 people found this review helpful 👍

  • 5/5 sumalena t. 2 years ago on Google
    Alway wanted to go try the food and i would say it did not disappoint me. They had good food and service was fast. I went for lunch with my hubsand and we had a great time. I like there per fix menu and it is very resonable. Our waitress Harley was great. Very friendly and quick. Definately will go again.
    3 people found this review helpful 👍

  • 3/5 Kayla M. 1 year ago on Google
    This location is a hit or miss type of place been here a few times Placing online orders: I don’t understand why you have curbside as an option if we are expected to wait after checking in for 10-15mins while my food sits getting cold on the shelf. You always end up just walking in , hence why I don’t tip when doing mobile orders. Dinning in: some servers are better than others. Bathroom is dirty! Watch out for your bill I noticed many times when you order 3 for me they try to charge you regular and when you order a kids dessert for your child they try to charge you more for the advertising price on the kids menu for a mini lava cake. It’s an okay place certain things are good others are blah
    2 people found this review helpful 👍

  • 1/5 Elba T. 1 year ago on Google
    I came in with my family (party of 9) at 1:48pm. We were told by the hostess that it would be a 15 minute wait time. We waited as other families were sat down, including a family of 8. We were told they were waiting for another family to leave so we can take their spot. This family left and it still took them another 20 minutes to clean and sit us down. We were taken to our table at 3:20pm. I asked to speak with a manager and was told by the hostess that the manager would meet us at the table. The waiter then proceeds to say the manager was busy and would come out at the end of our meal. At this point my patience was all but gone. I took my family and left. This is completely unacceptable!!!
    2 people found this review helpful 👍

  • 4/5 Jaime B. 5 years ago on Google
    Haven't been to Chili's in a couple of years. I had the beef, chicken and shrimp fajitas. Everything was delicious. My wife had the chicken quesadillas. Also very good. The best part of dinner, was the dessert. The molten lava chocolate cake was amazing! Chocolate cake served hot and topped with vanilla ice cream and hardened chocolate. Dinner was served quickly and the server kept checking back with us. Prices were reasonable and the restaurant was very clean.
    1 person found this review helpful 👍

  • 5/5 Mike P. 9 months ago on Google
    This location is great, stopped in late after a long day, was seated immediately, service was great, food came out fast, and was cooked perfectly. The wait staff was attentive and made the experience great and relaxing. I recommend this location for great food and a cold drink! Well done team Chili's!
    1 person found this review helpful 👍

  • 1/5 Alexis C. 1 year ago on Google
    I have never had such a problem with Chilis, at any location. This woman at the host stand was extremely rude. There were maybe 20 tables open and servers just sitting around but yet she told our table of 3 that there was a 20-30 minute wait. She had such a bad attitude. I have never seen someone so rude in my life. Smacking her gum pushing her glasses up every ten seconds. So nasty and rude when we asked about the tables that were empty she said there is a wait for everything and rolled her eyes. Completely unacceptable and extremely rude. Will never come back to this Chilis again.
    1 person found this review helpful 👍

  • 1/5 Richard M. 2 years ago on Google
    This might be the worst run chili's in the world. You will wait forever to be seated. After you are seated you will not even be approached for 20 to 30 minutes to take a drink order. The bathrooms are filthy, the floors are filthy. I have been a waitor before and I know how hard it is, but this place needs much better management. If you are understaffed, it would be better to just tell people you aren't seating additional tables so they don't waste their whole night at your place before they have to walk out because Noone ever makes it to their table. Absolutely horrible and it's a shame because this place used to be pretty good.
    1 person found this review helpful 👍

  • 3/5 Tom Z. 1 year ago on Google
    Not a chain restaurant person, however, we recently dined at this one. We both ordered burgers, the mushroom burger which isn’t shown (no picture taken as it looked exactly as my burger), while I ordered the old timers with cheese. My burger was delicious, but the mushroom burger was extremely greasy, either from, maybe, the sautéed mushrooms along with the Swiss cheese 🤷‍♂️. We had the bottomless chips with salsa as an appetizer which was pretty good. The salsa was flavorful but lacked any spiciness and that was a big disappointment to both of us. My wife, however, loved that it was puréed as she has a dislike for chunks of onions and peppers. The chips appeared to fried in house and were very good. The knock was the fries that accompanied our burgers, both of our orders had cold fries which is is an absolute no no and thus the so so rating. Everyone loves hot and crispy fries with their burger, no? This wasn’t the case and was very disappointing to say the least. Lastly, the service was great as our server was very attentive and extremely pleasant. Would I go back? Maybe…..🤷‍♂️
    1 person found this review helpful 👍

  • 2/5 Elizabeth D. 1 year ago on Google
    I am only giving this store a 2 star because i really enjoyed the wings. I ordered from doordash its just wings and it comes from this establishment. I have never had an issue in the past about my orders and i order from here pretty often. The past 2 times a lady has answered the phone and was completely rude to me about my request, where as i said in the past i have never had an issue. This recent time threw me over because a second after i hit place order i called for my request because on the app it has no place for my to customize. And as soon as i called they said my order was done already? How could it be done when i ordered it 2 seconds prior. So I continued to explain how it should not be done i just sent it in and she hung up on me. I called back they answered and hung up again. I called for a third time and they purposely did not answer the phone. I have never had an issue with them till recently about this. When i finally got my mom to call and ask, a man answered and told me my order was picked up. Again i have the doordash app and it says it is still being prepared i don’t even have a driver. They are just finding excuses to please a customer with a request. I explained to him how i was treated and what have happened & he seemed like he didn’t care. I work in food industry i have done every department & i know this is not how you treat a customer especially someone who often gives you business. I know i didn’t do anything wrong just had a simple request that i was willing to pay extra for. Now i am scared to even eat my food because of how nasty they treated me over the phone.
    1 person found this review helpful 👍

  • 4/5 Lola C. 1 year ago on Google
    I'm not sure why I don't come here more often. The food is always delicious and I like that it is never overcrowded. Service is typically good as well. My go to is always southwestern eggrolls and their original chicken fingers with honey mustard... their Corn is awesome too!
    1 person found this review helpful 👍

  • 1/5 Tom K. 1 year ago on Google
    Absolutely awful experience. Cocktails were dreadful and overly sweet. Nacho appetizer was unappealing and tasteless. Didn't even eat entrée because my chicken was overcooked and the vegetables were raw after waiting an additional 10 minutes for my meal compared to the others at my table. Staff unprofessional and inconsiderate. Will never go to this location again. Chili's has gone downhill.
    1 person found this review helpful 👍

  • 1/5 Richard S. 1 year ago on Google
    Called ahead for a party of 8 and we were told it was an hour wait. We arrived early and were surprised to find there were MANY open tables. Lucky us! Another party of 6 arrived right after us and were seated immediately. We were told we couldn't be seated and would have to wait because we were told we couldn't be seated for an hour. But, there are open tables everywhere and you just sat a party that arrived after us without calling ahead. Spoke to the manager who was rude and stated there was nothing she could do for us. Definitely not the sharpest tools in the shed working here. Sadly, we certainly won't be back to this poorly run and managed Chili's. You can't teach stupid!
    1 person found this review helpful 👍

  • 2/5 holly 1 year ago on Google
    Went there on a sat night around 10pm after going to rock n ar with my husband our son and another cpl n their son. We were treated awfully by the female manager and hostess. They sat use in the bar area where we were cramped and near rowdy drunks. The manager did absolutely nothing when she finally disided to grace us with her presence after 25 min. She did not apologize she was so so rude. Chili's only saving grace was our server who was also the bartender. He was exceptional! But they food was overcooked.

  • 1/5 Victoria C. 1 year ago on Google
    Horrible Service. Wasted so much time. It went from a 20 minute wait to a 1 hour and 20 minute wait. They were letting other parties of 5 go get seated and forgot about us. We asked for the manager and they never came.

  • 5/5 Sharon F. 1 year ago on Google
    Our server, Dennis, was such a great guy! We sat in the bar area, and what a fantastic human being. He is franchise owner material. Food was fresh, great portions. The staff were all busting their butt, great people. Will be back. Give Dennis a raise.

  • 5/5 Melissa M. 9 months ago on Google
    Sometimes they mess up my order but they definitely give you the best and most food compared to the other chillis in the area. Also, Taylor from the to go team is the sweetest and so accommodating. You’ll be very lucky if she is the one you get to speak with. Great great great customer service!

  • 5/5 Steve P. 9 months ago on Google
    I went to Chili's because my Windshield was being repaired and I needed to kill 2 - 2•1/2 Hrs. Everybody I came into contact with at the establishment was helpful, friendly and sincere. The bartender in particular was great. He answered all of my questions regarding the menu and came up with a great suggestion for my friend and I to eat. I informed him that I still had to kill an hour & he understood totally, never rushed us or anything. He was a True Gentleman & as I said earlier the Sincerity of the entire staff was a Breath of Fresh Air. Go eat & drink @ Chili's Rte.18 E. Brunswick.

  • 4/5 Karishma K. 9 months ago on Google
    Had a good time here. We ordered margarita , chkn quesadilla, ribs, and egg rolls. The food was great. I have never had egg roll before, they were delicious. The lava cake was just okay. Andre was our server and he did really well 👍

  • 5/5 Ganesh Kumar Jothi K. 10 months ago on Google
    One of the fastest service in recent times. We had a large group and they service was super quick. They got the food in under 15mins and correctly. With so many kids around and having many different food orders, would appreciate the service. Food was as usual Chilli's grade, they were hot, fresh and yummy! Their cheeseburgers and nachos with spinach dios were our favorites. Would suggest to improve the cheesecake, it wasn't as good as a cheesecake should be. Overall, a great family style dinner.

  • 5/5 michael d. 1 year ago on Google
    Our bartender Deanna was amazing. She should definitely be employee of the year. She was smart, funny and very personable. She made out trip from RI much better. The food was great too except the cooks did mix up how our burgers were to be cooked. I ordered mine med rare and it came med well. My friend ordered his med well and his came med rare. Deanna made good on that though. Deanna is definitely a star!

  • 1/5 Mark L. 6 months ago on Google
    Ordered online for pickup. I didn’t add a tip online because I was going to give it in cash. Got there, checked in and after waiting and waiting, I went inside to get my food. They have 12-18 wire shelves on three walls for food to sit on. My food was the only order sitting there. Here I am thinking they’re just slammed. Nothing worse than reheating fresh food. I won’t do that again. Thinking that maybe no tip on the card meant you get it yourselves?

  • 5/5 John S. 6 months ago on Google
    Chili's, I am admittedly not a "fan" of Chili's BUT after today, I have a change of heart. The pandemic either made you stronger or beat you down. Chili's improved greatly. When you go to this Chili's, the bathroom is to the right, then a left, on the back wall. Clean and stocked. The place itself was clean no trash around the building, landscape maintained and parking 360° around the place. The employees, friendly, attentive and on point. From the first friendly greeting, to the staff and the goodbye. All first class. The food. We ordered this trio sample thing. A lot to choose from. We had these slider things, chicken and egg rolls. All of them really good. I ordered a cheeseburger, it was great. Perfectly cooked, fries were perfect, it was everything I'd expect from a cheeseburger. I know, it's a cheeseburger but man, this was good. My wife ordered a Santa Fe Salad. She enjoyed it. Not as much as I enjoyed my cheeseburger but it was a great burger My daughter ordered some smokey thing. I wasn't paying attention. Fries, some weird corn, sausage and something else. She loved it. Should have paid attention but I didn't. I had lemonade. However it's spelled. I like a place with root beer and lemonade. Normal choice of sodas. The service was crazy good. The technology is in place from the ordering to the check. I love that. Saves time, you get your stuff quick and check out is a breeze. That's about it. I'm a fan now, we are going back and if you hated the place before, go. We can change, a business can change and keep an open mind.

  • 1/5 Joel B. 4 months ago on Google
    Very poor service. I sat at the bar and rhe bartender never checked on me. I hsd to ask for a refill on my beverage. Bartender was too busy making sure customers were being inebriated. The food was good. Unfriendly atmosphere and poor management. Stay away from this location

  • 4/5 Meera S. 7 months ago on Google
    Saturday midday came in to dine in for lunch. The greeter was super friendly and promptly seated us. She even asked if the seats were okay. Our server Larissa is amazing. It seemed like she was the only server handling all the tables at the time and still she was excellent. Our food came in a timely manner. We also had a 4 year old with us. Chili does not offer any free chips salsa if you don't have a rewards membership. Eh, understandable in these times but still disappointing. Our food was good not excellent. We felt like our food should have basic related condiments. Quesadillas should have salsa. Bowls should have sour cream and or salsa. Basic cuisine related companions. I guess our issue was more with the menu in this case. Otherwise, nice restaurant if you like their menu. We did order the chips and salsa, this was excellent.


Call +1 732-238-7540 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Happy-hour food
    • ✓️ Healthy options
    • ✓️ Late-night food
    • ✓️ Happy-hour drinks
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Kerbside pickup
    • ✓️ No-contact delivery

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