1/5 Bernetta J. 10 months ago on Google
While
having
lunch
I
complained
to
the
barmaid
about
my
cocktail,
it
didn't
taste
right,
she
never
offered
to
make
it
better
or
make
another
so
I
requested
a
manager.
Kevin
the
manager
approached
me
to
discuss
the
matter
however
I
didn't
get
the
Impression
that
he
wanted
to
have
me
as
a
repeat
customer,
all
I
wanted
was
a
good
tasting
cocktail,
not
my
money
back
because
I
came
to
support
the
business.
I
asked
Kevin
to
have
the
barmaid
make
me
another
cocktail
but
he
refused
and
said
that
I
would
have
to
pay
for
it.
Also
his
comment
was
that
if
I
didn't
like
the
first
cocktail
why
would
he
have
his
barmaid
make
me
another,
so
I
accepted
having
the
drink
taken
off
the
bill.
If
the
barmaid
has
13
years
experience,
where
is
the
confidence
with
her
making
me
another
drink
also
she
appeared
to
look
very
young
so
in
my
opinion
the
years
of
experience
is
questionable.
I'm
a
business
professional
since
1986
and
have
had
repeat
customers
for
over
3
decades
of
business,
I
aim
to
please.
Making
it
right
and
satisfying
a
customer
is
never
a
issue.
Giving
back
money
to
dissatisfied
customers
will
always
hurt
the
business
and
sometimes
cause
it
close.
I
was
at
Hooters
of
Brunswick
today
by
myself
and
if
I
had
had
a
SATISFING
experience
I
would
be
returning
with
family/friends
for
future
events.
My
large
family
along
with
friends
always
go
out
and
celebrate
on
different
occasions
at
restaurants
Brand
Named
restaurants.
Kevin
being
manager
should
always
be
mindful
that
Satisfied
CUSTOMERS
will
always
increase
revenue
and
keep
the
doors
open.
I
wasn't
really
satisfied
with
his
facial
expressions
and
overall
not
impressed
with
his
demeanor
regarding
this
matter.
Making
excellent
drinks
and
serving
the
best
food
will
always
keep
people
coming
and
keep
the
door
open
for
many
years
to
come.
Mainly
everything
depends
on
how
the
staff
and
management
conduct
themselves
with
its
PARTONS.
All
will
be
determine
how
long
into
the
future
this
location
will
remain
open.
Today
they
lost
more
than
just
money
over
a
cocktail,
because
sadly,
I
WILL
NOT
BE
RETURNING.
Some
businesses
never
miss
their
patrons
until
that
well
runs
dry.
The
Hooters
Franchise
has
been
around
for
years
in
many
locations
and
not
all
have
staffing
issues.
I
sincerely
wish
the
best
of
everything
to
the
Hooters
Franchise.
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