1/5 Xuemeng L. 1 year ago on Google
If
you
are
a
Asian
girl,
new
to
America
and
doesn’t
speak
perfect
English,
do
not
come
to
this
location
alone.
You
won’t
feel
welcomed.
Shabri
was
the
name
of
the
staff
who
was
really
rude
to
me.
Before
coming
here,
I
downloaded
the
phone
app,
got
myself
familiar
with
the
menu,
and
thought
I
was
ready.
When
ordering,
I
asked
the
staff
what
toppings
were
included
in
the
item
I
chose,
no
response.
In
the
end,
instead
of
$13
something
showing
on
the
menu,
I
was
charged
$14.90
before
tax.
I
didn’t
want
to
question
since
I
already
sensed
the
hostility,
but
when
I
was
trying
to
use
the
app
to
collect
points
and
use
the
reward,
the
staff
named
Shabri
refused
to
tell
me
where
to
pull
up
the
QR
code.
Meanwhile,
2
white
guys
behind
me
got
helped.
I
questioned
why
she
wouldn’t
help
me
when
I
was
in
the
same
situation,
she
just
left
the
check
out
and
stopped
helping
me.
A
staff
in
black
shirt
finally
showed
after
I
stood
there
waiting
to
pay
for
5
minutes,
and
asked
me
where
Shabri
went.
My
food
was
originally
shoved
in
a
bag
for
chips,
and
this
guy
repacked
my
food
in
an
actual
bag
for
bowls.
Good
business
requires
mutual
respect.
Asians
may
look
stupid
and
speak
broken
English,
but
we
are
still
your
customers.
The
Qdoba
app
does
have
a
phone
number
I
can
call
to
report
this
issue,
so
I
am
reporting
it
here.
Never
come
to
this
location
ever
again.
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