1/5 Madeline C. 1 year ago on Google
I
used
the
online
ordering
for
one
pizza
(no
special
instructions
or
additions)
and
a
side
of
meatballs
(4
meatballs).
The
ordering
site
estimated
20
minutes
for
my
order
to
be
ready
but
I
showed
up
to
pick
it
up
30
minutes
later
(at
the
very
beginning
of
dinner
time
-
4:30).
When
I
arrived
the
dining
room
was
probably
25%
filled
with
patrons
and
my
order
was
not
ready.
My
meatballs
were
eventually
ready
but
my
pizza
was
still
nowhere
to
be
seen
and
the
hostesses
kept
telling
me
“5
more
minutes”.
Over
an
hour
after
I
placed
my
order,
was
my
pizza
finally
ready.
I
understand
places
are
understaffed
and
sometimes
restaurants
get
busy,
but
in
no
way
was
my
order
supposed
to
take
more
than
30-40
minutes,
let
alone
an
hour,
to
make.
The
hostesses
(plural)
all
stood
by
only
rushing
the
kitchen
towards
the
50
minute
mark
of
my
wait.
I
get
home
and
the
meatballs
were
fine
but
the
pizza
was
lacking.
It
took
over
an
hour
to
prepare
4
meatballs
and
1
pizza
with
less
than
half
the
dining
room
full.
There
was
no
attempt
to
comp
any
part
of
my
order
or
even
check/rush
my
order
after
seeing
me
wait
for
even
15
minutes.
This
is
not
the
first
time
I’ve
had
bad
experiences
with
the
wait
and
service
here,
I’ve
only
decided
to
say
something
now.