5/5 Scott L. 2 years ago on Google
Harpers
is
such
a
fantastic
place.
I
loved
shopping
in
the
store
when
I
went
to
Penn
State
a
very
long
time
ago
even
though
I
could
not
afford
much
of
anything.
Luckily,
I
have
been
back
the
past
25+
years
post
football
games
and
visits.
Recently,
I
purchased
a
very
nice
Penn
State
logo'd
vest
which
had
a
defective
zipper
through
no
fault
of
Harpers.
When
I
called,
the
owner
Brian
happened
to
answer
the
phone.
He
had
a
super
pleasant
demeanor
and
quickly
understood
the
issue
that
I
had
and
near
immediately
offered
to
take
care
of
my
issue.
Without
going
into
the
details,
he
went
out
of
his
way
to
say
I
have
you
covered
and
with
short
supply
I
will
call
you
next
year
when
we
reorder
these
vest
and
just
replace
yours.
Fast
forward
to
today
(8
months
earlier
than
expected)
and
my
pre-Christmas
replacement
vest
arrived
and
wrapped
as
though
I
was
their
best
customer
ever.
My
point
is
simple
in
a
world
of
chaos
and
businesses
going
out
of
their
way
to
make
money
as
opposed
to
giving
the
premium
experience
that
is
deserved
by
all:
there
seems
to
be
zero
companies
operating
this
way.
Thank
you
Brain
and
Harpers
as
you
all
are
in
minority!
I
am
now
a
customer
for
life
and
quiet
frankly
may
only
shop
your
store
in
State
College.
The
best
of
brands,
and
awesome
shopping
experience,
and
I
always
walk
away
thinking
what
will
they
have
next
season.
Thank
you
Harpers
Team!
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