Featured Reviews


Frequently mentioned in reviews: hotel (17) staff (13) room (12) stay (10) work (8) clean (8) breakfast (8) machine (8) night (6) front (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Eduardo T. 2 years ago on Google
    I would give it a two stars, but the price is making it a 3 star. Here are some issues: 1. Someone's hair (everywhere) even inside or a coffee pot. 2. The card to the door did not work. 3. Someone Kenny knocking on the door from 10 am till 11:30am. Later found out that it was the cleaning staff. Check out was not till noon. I usually try to give very nice reviews,. This hotel needs remodel very badly.
    1 person found this review helpful đź‘Ť

  • 5/5 Sydni R. 1 year ago on Google
    I recently stayed here after a long travel and the women working over night… I believe it was Jennifer? She Was so pleasant and helpful also pretty funny the staff was nice as well as the rooms I would definitely recommend this hotel to my friends and family.
    1 person found this review helpful đź‘Ť

  • 3/5 R. P. 3 months ago on Google • 204 reviews New
    Actually just stopped at the Bennigans restaurant. Service was very good but somehow it wasn’t like it used to be. Still worthwhile though.

  • 1/5 James T. 5 months ago on Google • 121 reviews
    Floors in the rooms are Filthy. Toilet doesn't work correctly. T v doesn't work correctly. Access into the building is a nightmare doors and cards don't always work. The counterstaff is absolutely useless. There was a problem between this hotel and priceline. The counterhelp was too ignorant to listen to facts review facts and made a scene.. This hotel should be closed down until they replace all of the staff. December 22nd 2023 day shift Worker was the most repulsive customer service agent I have ever dealt with in my entire life.. This particular hotel had possibilities but it hired the wrong workers. The afternoon shift who took care of the hotel was never at the counters. Many times a day the key cards had to be reset. The soap dish in the shower was rusted. This particular hotel needs to be closed until management and all workers are replaced

  • 1/5 Bekzad D. 4 months ago on Google • 15 reviews
    I ask you not to bother the client with nonsense and think over your payment system so that if a person wants to smoke and sleep all day, give them the opportunity to extend it in advance. What is the difficulty in making the card work the next day and withdrawing the deposit when I go down the spm and ask to do it in the evening of the previous day before the extension?

  • 2/5 Tezz W. 4 months ago on Google • 9 reviews
    The lady at the front desk was extremely rude. She said her name was Danielle but I’m not sure if that’s true. I asked her for a different remote for the tv because it doesn’t have an input button and she acted like there wasn’t a different remote in the hotel and she did it in a very rude way. Did absolutely nothing to try and accommodate me. I ended up asking one of the cleaning ladies and they got me a remote right away. Room was okay customer service wasn’t.

  • 1/5 Dom G. 8 months ago on Google • 9 reviews
    Honestly worst hotel I’ve ever stayed at. Mold everywhere I’m sick from staying there. They don’t clean the floors or really anything, just smear other ppls dna. If you want to sleep I suggest you choose a different hotel or even a park bench would be easier to sleep in. Also over $100 and also requires a deposit as well. I wouldn’t stay here for free ever again. Zero Stars!

  • 5/5 Christeleen D. 3 months ago on Google • 8 reviews New
    Feeling at home -- very relaxing, safe and organized haven. All staff extremely helpful, accommodating, pleasant, efficient and professional. Free full breakfast is always something to look forward to to kick-start one's day. Thanks for a wonderful stay!

  • 4/5 Zaniel R. 9 months ago on Google • 8 reviews
    Nice hotel. Trucker friendly. Good breakfast. Quiet sleep. Walking distance to Gas station or order from this GREAT FOOD FROM DANNY'S PIZZA. DELIVERY TO YOUR ROOM#

  • 5/5 Ryan C. 1 year ago on Google
    Stayed here for a week due to truck being in shop. All the staff were friendly and respectful. Breakfast is decent, nothing super fancy.

  • 3/5 ML W. 2 years ago on Google
    The hotel was over all good, the staff were dry in being a host, no one smiled evening or morning. The room was clean but the blower for heating and cooling system was way to loud to receive a good night sleep.

  • 4/5 Duke G. 9 months ago on Google
    Always been a great girl with exceptional service. Even the housekeeping are awesome people. I recommend this spot wholeheartedly

  • 5/5 Brian A. 10 months ago on Google
    Staff was amazing, rooms were clean daily and breakfast was wonderful and fresh. I recommend this place ! Definitely going to reserve again.

  • 5/5 D X. 1 year ago on Google
    So I was here and late one afternoon I ran out of water. No big deal, I thought, I'll just go to the vending machine and buy a few bottles. So I grab a five dollar bill, my sunglasses (my eyes were far too glossed to forgo them), my key, and I'm off. I make it to the old looking, beat up Coke machine, insert the bill, and it rejects the bill. Only takes singles. No big deal, I thought, I'll just walk back. I return with one dollar and some change. The machine then steals my dollar (my only single bill), so I return to my room, grab my five, and go up one level to the third floor to see if there is another one and sure enough, a nice looking Pepsi machine awaits me. The machine also doesn't accept fives, and I am short one or two quarters so I decide to walk to the lobby and ask for change. I walk down and the lobby is packed, and everyone looks at me for at least a moment. There is a very large (although friendly looking) dog between me and the crowd. I have sunglasses on, but am considerably relieved of my glossy-eyed, social anxiety after noticing the remarkably fancy Pepsi machine down the hall, slightly behind the front desk. I put a five in, select a water and await the change. It was very loud, and the dog barked once it was finished dispensing. I thought, good enough, I'll get more tomorrow. I fall asleep, wake up early, skip the Coke machine and walk straight up to that third floor Pepsi machine and begin inserting quarters. At this point I'm very thirsty and am simply wanting to get the waters and go back to my room and begin getting ready for the day. So I select water, dispensed, keep inserting quarters, select water, dispensed, have enough for one more, select water, dispensed. I go to grab my three waters and they are all Brisk Ice Teas It was truly a positively wonderful experience

  • 1/5 Re H. 1 year ago on Google
    The staff was extremely rude especially a staff member by the name of Danielle she's a very hateful woman I will never stay at the Quality Inn again I spent over $2,700 there and at the last day that I was staying there Danielle found herself being very disrespectful and I don't suggest anybody should stay there not with that staff. So disappointing I had to file a complaint with corporate

  • 3/5 Carollynn P. 11 months ago on Google
    Our room was adequate and clean, generally speaking. The bed was fine, except that the comforter was barely thicker than a sheet so make sure you keep the room warm. The shower, on the other hand, was pathetic. The shower head was clogged so the water spayed out ever which way from half the holes. As for the breakfast, what a huge disappointment! The eggs were dry and flavorless and, if you can belive this.... they had No salt or pepper!! They also didn't have any sugar free syrup! It was a beautiful morning but there is absolutely no where to sit outside to enjoy it. So, if you don't plan on taking a shower, sitting outdoors or eating breakfast, the hotel is fine.

  • 5/5 Mack L. 1 year ago on Google
    I always stay here during my transitions from OTR truck driving to going home, etc. It deserves way more than 2 stars in my book. Well run, clean, the staff is great and the breakfast is very good. Non assuming, local and just fine.

  • 3/5 Scott B. 1 year ago on Google
    Room was mostly clean but things like the outdated ac unit was disgustingly filthy, did not work properly and was super noisy when it did work. The room layout and amenities were super basic and the pillows and blankets were sub par. Would not stay here if I have a choice.

  • 2/5 Local G. 1 year ago on Google
    Pros: Friendly, attentive staff, reasonably priced for the area. Cons: Dated decor, hallway carpets needed some deep cleaning (musty odor), unattended entrance to the building did not close or latch. Overall: Honestly, I'm not that picky, but I have to admit that the average $100/night it cost us, I expected a cleaner, brighter, better-maintained hotel.

  • 1/5 dirtysouth1961 1 year ago on Google
    This place needs to clean their floors properly and change their sheets after people check out. I checked in and there was blonde hair on my sheets and pillows and the sheets should’ve been completely flat but they were wrinkled with mattress imprinted. They’re not being cleaned properly. This pic is the dirt I got from wiping the floor with Clorox wipes. The floor was sticky and dirty

  • 2/5 Michelle R. 1 year ago on Google
    Spent a night here, I checked in on the 4th about like 5 PM and the front desk worker seemed tired and over worked. I got up to the room and for some reason the heat was on. There was a stain on the blanket and the chair was badly stained. The bed and pillows was comfy though. We had a bad storm that night and lost power, then the fire alarm went off at 2:30 am because the power was out for like 2 hours. I thought hotels were supposed to have generators? It took the fire fighters about 30 minutes to shut it off because no one could find the keys to the main. When I walked into the lobby when I was checking in the hotel smelled like pot. My room was on the 3rd floor and I could smell it in my room, it was disgusting. Oh and when I walked in there was a towel scrunched up on the sink like someone had used it. Think I might chose a different hotel next time.

  • 3/5 Kenneth K. 1 year ago on Google
    If their intention was to achieve second rate status, they succeeded. The landscaping ranged from bad to non-existent. The carpet in front of the desk was soiled. The key system didn't work which meant there was no way to enter our locked room unless the attendant opened it for us. The pillows were very uncomfortable. The TV remote was generic which meant I could not play a movie I had brought on a flash drive. The floor of our room was new. The breakfast was great. Overall this place was dingy and smelled of cigarette smoke in the hallway. Not what I have come to expect from Choice Hotels.

  • 5/5 Deserai L. 1 year ago on Google
    Clean and quite. Parking lot was clean too. Nice breakfast, not just cereal lol. Check out is noon so plenty of time to get up in the mornings.

  • 2/5 Brenda K. 2 years ago on Google
    There was sand in our bed; how does that happen? They changed sheets for us. The radiator made a terrifying sound every time it cycled off- like a full balloon being stretched at the neck to release the air. This noise woke us several times during the night. They fixed it the next day. They gave us one washcloth- had to ask for more. I would not stay there again.

  • 1/5 Ashley J. 8 months ago on Google • 1 review
    Service was absolutely terrible and staff was very inconsiderate after my family informed front desk staff that they had been bitten by BED BUGS and the receptionist insisted that we didn’t speak loudly of the situation so others wouldn’t know what was going on. There were no accommodations to assist as the stay was not comfortable at all! When asked to speak to the manager the front desk rep stated, “She’s asleep and I can’t wake her up” another dissatisfaction. Pictures were taken of the bed bugs after we went back to the room and pulled back the sheets to find bugs crawling underneath! For approximately a 10 hour drive to make and be completely dissatisfied during our stay and left a day early I HIGLY would not recommend. No one will reach back out to us regarding the issue and to also find out they ran one of the parties debit card 6 times and taken over a thousand dollars out of her account. I DO NOT DO NOT DO NOT recommend a stay at this hotel! *Photos are added as well but not sure why they aren’t visible to see*


Call +1 847-608-7300 Open on Google Maps

Trends



Last updated:

Similar places



Similar Hotels nearby

Last updated:
()