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Sandpearl Resort

Hotel Spa Massage spa Resort hotel Event venue Wedding venue Day spa Group accommodation Marina

One of the Most Reviewed Spas in Clearwater


Address

500 Mandalay Ave, Clearwater Beach, FL 33767, United States

Website

www.opalcollection.com

Contact

+1 727-441-2425

Rating on Google Maps

4.50 (3.2K reviews)

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Featured Reviews


Frequently mentioned in reviews: beach (31) hotel (26) pool (24) room (21) resort (20) service (18) great (16) staff (16) rooms (14) friendly (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 JD Y. 1 year ago on Google
    A very nice, upscale hotel that has plenty to chose from during your stay. We visited for a few days and we didn’t want to leave! Check in/out was a breeze. Complimentary glass of champagne was nice upon check in! Plenty of food options on site as well. Poolside service was a little slow, but it wasn’t the servers fault. They were hustling like crazy! Just more incentive to walk and get more drinks! We enjoyed the corn hole boards and ping pong table on site. The beach was amazing as usual! We stayed in a coastal view room. Well worth the extra money for a better view in my opinion. The room was spacious and comfortable. Shower water pressure was phenomenal as well if you care about that. Overall, we can’t wait to go back!
    4 people found this review helpful 👍

  • 5/5 Alejandro C. 1 year ago on Google
    This hotel is excellent. The lobby is decorated beautifully. The room was modern, clean, comfortable, and had everything for a great vacation. The view from the balcony is marvelous! The service throughout the entire hotel is very good. 5-stars stay at a reasonable price.
    4 people found this review helpful 👍

  • 5/5 Shannon B. 5 months ago on Google • 153 reviews
    This resort is ideally located right on the beautiful white sand beach in Clearwater! Considered one of the finest hotels in the area, I have to tell you the location you just can’t beat it! From the crab festival. It happens in October to the local events in the neighborhood. This location is walking distance to everything that you want to see in Clearwater we were there for Christmas dinner which was wonderful in the hotel. Beautiful entrance has a very nice indoor outdoor field to the hotel but the big kicker to stay here. Is that outdoor pool, the lighting, and that location right on the beach can’t beat it!
    1 person found this review helpful 👍

  • 5/5 E C. 6 months ago on Google • 290 reviews
    What a exceptional experience! Loved staying here. This hotel is a destination, the rooms are spacious and exquisitely decorated, the bed is comfy and pillows a dream. If that has not already made you find them let me tell you more. Their valet was great, the front desk night crew provided exceptional service and I was arriving late! They where diligent in processing my check in and offered a glass of bubbly so we could relax! They offered suggestions at our request for local food and sent us on our way. Lobby is beautiful and it smells divine. Spacious rooms and bathrooms. Let talk about the view, both ways just gorgeous. Breakfast buffet, their in no other way to go! Delicious, everything, the staff was great, our server and the man who made our omelet and fresh chocolate chip waffles where ⭐⭐⭐. Dit outside, on the corner table, enjoy the view and please don't feed the seagulls any bacon ( they love it). Check out was just as easy and a glass of mimosa! Kudos to you all for exceptional customer service and beyond! Until I have the pleasure of visiting you again friends of the Sandpearl!

  • 3/5 Stephanie S. 1 year ago on Google
    Some pros and cons about this place for sure. It is situated right on a beautiful beach and has oceanfront rooms with balconies. Close to many restaurants and shops you definitely do not need a rental car while here. Cons: the private beach area they have is extremely far back from the beach. You can sit in the chairs they have for free but they charge you $30 a day if you want an umbrella. For the price of these rooms it’s absurd you don’t get an umbrella included. In addition, they don’t allow you to bring any type of cooler in their beach area. I am 7 months pregnant and we wanted to bring water down to our chairs with a cooler and ice to keep it cold. The first day no one said anything. The second day an attendant told us we were not allowed the cooler and took it away. Basically they are trying to profit off you further by making you buy their overly expensive food and drinks with restaurant on site. Pool is extremely crowded with children. We spent most of our time at beach. If doing an adult only vacation may want to consider staying elsewhere.
    2 people found this review helpful 👍

  • 1/5 Savier R. 7 months ago on Google
    One of my worst resort experiences ever. It started off great and the staff at the front desk are very nice and welcoming. We checked in and spent a few hours in the room before going out to enjoy Clearwater for a bit. Upon return, everything went downhill. We got back to our room around 2 am ready to relax and soak in the in room jacuzzi tub. Unfortunately there was no hot water. We called the desk to be informed that there wasn't anything that could be done it that time. At 10 am they finally came up to fix it as we were already getting ready to check out. I brought it up again at checkout and again, I was treated nice. The lady apologized and said she could refund me a max of $100 out of my $1100 a night room. (Not much but better than nothing). She apologized and told us that we were still welcome to use the facilities, hang out by the pool, then stop by and she would put us in another room for a few hours so we could enjoy a hot shower/bath before we leave. We went to our vehicle to drop off our bags and on the way in, we were stopped and told that the side entrance is for guest only and construction workers won't allowed in the area. Again. I paid $1100 for a room, I didn't get to shower so at that point we did look a mess but the guy was very rude even after I told him I was a guest. Now we get back to the pool area to lay out. Within 3 minutes of being there we were approached by 2 other young men (which were actually polite) to ask for proof that we were supposed to be there. We had our room keys on our wrist but they said their manager wanted proof be cause we looked like we didn't belong. Even after showing them our keys, we were told that people often find the keys on the beach and use them to come into the pool area. The 2 young men admitted it was wrong and apologized but the manager never came up to apologize. Finally we get to lay by the pool but that lasted for about another 3 minutes. At this point another young came up and told us that his manager sent him over to tell us that we cannot be on the pool deck because we have a dog. I told him we are guest on the top floor, I'm paying $1100 a night and that the dog is my finances ADA registered service dog. (Not emotional support). She is allowed in hospitals, restaurants, planes, anywhere but he insisted that it was his managers doing. So once again I asked to speak with the manager. I offered to provide any documentation needed even though it's not required and also made sure to point out the sign that said no dogs allowed except for service dogs. Which she is. We were still forced to leave. At that point we were already approached by 3 people so it was the most embarrassing experience ever as everyone watched us leaving like we were kicked out and didn't belong. Her solution was that we could use the beach if we wanted. Keep in mind Clearwater Beach is free to the public so not much of a solution. If you want to pamper yourself this is not the place. We were repeatedly profiled, disrespected, and embarrassed. Beautiful rooms but a lot of people working there should not be in the hospitality industry. Beautiful rooms but overall, I give it zero stars due to the experience we had.
    1 person found this review helpful 👍

  • 4/5 Susan M. 1 year ago on Google
    We love this hotel and were disappointed to find out when we checked in that construction was going on. We were told our room was on the other side of the building. Which I guess would be true if you consider across the hall the other side. Good news is we met the Floor Manager who let us know a Junior Suite was available. So we appreciated being upgraded for free. The hotel does need upgrading since it has been a long time that they have been opened. Room was freshly painted it seemed but furniture needs updating. Bed very comfortable. The main Restaurant Caretta's on the Gulf is overpriced and ridiculous. It seems they are gouging the tourists. We live in Tampa and could not believe what they charge and everything is extra including sharing a salad! Better food and pricing at The Beachcomber or the Palm Pavilion - BEST Seafood.
    1 person found this review helpful 👍

  • 5/5 Charl “Charles” H. 1 year ago on Google
    We’ve been here 4 times and every visit has been fantastic. Direct access to the beach, and a private beach section with loungers, chairs, umbrellas if you want to lay out and enjoy the sights and sounds of the ocean. They are also very close to other great restaurants and some local indie shopping stores. Great time here and it won’t be our last.
    1 person found this review helpful 👍

  • 5/5 Casey L. 1 year ago on Google
    This was a wonderful experience from the beginning to the end. The location was easy to get to and situated on a beautiful, powdery-white sand beach. The rooms and all of the facilities were clean and high quality. The best thing about our stay, however, was the people. From the person who checked us in (whose name I unfortunately did not catch), we were greeted with kindness and a feeling that we were truly welcome. Staff such as Carmen, Salima, Valentina, and Elaine went above and beyond to provide the top notch quality of service you would expect in a resort like this. I especially appreciate Valentina and Elaine. From the moment Valentina greeted us with mimosas, her smile and kindness radiated warmth and welcome, and every time we saw her after that she was friendly and repeatedly did things to just make us feel special and feel welcomed. Elaine, who provided service on the beach and at the pool, was incredibly friendly, kind, and excellent at her job. We felt an immediate rapport with her and enjoyed working with her. She remembered the nuances of my orders, and took the time to visit with us and make us feel like we were among friends. I can't really say enough about how wonderful her service was and how likable she was. Sandpearl would do well to make Valentina and Elaine the spokespeople for the resort, because, despite how wonderful and high quality everything was, I will be coming back because of THEM. At the very least they both deserve a bonus, because they embody high quality customer service, hospitality, and warmth, and will generate many satisfied a repeat customers.
    1 person found this review helpful 👍

  • 5/5 Mel M. 1 year ago on Google
    Excellent!! 5 stars from the service to the cleanliness of the rooms and attention to detail from the staff. The location is great, the pool was perfect and I loved how family friendly the hotel was. Very comfortable stay and felt safe. We enjoyed the s’mores and sunset celebration every night and movies by the pool was a surprise! I also enjoy the fire pit and live band at night. The surprise activities made the trip so special!
    1 person found this review helpful 👍

  • 3/5 Ray S. 11 months ago on Google
    Beautiful hotel the staff are very friendly and knowledgeable. Easy access to the beach. The pools are clean and cool. The only downside is the screaming kids but there parents usually yell at them within 10 mins or so. I'd give this place 5 stars if they weren't trying so hard to Nickel and Dime you for everything. Spent 60 bucks on 2 quesadilla it was filled with oil.
    1 person found this review helpful 👍

  • 4/5 Carl Z. 4 months ago on Google • 14 reviews
    Beautiful resort. Make spa reservations before you get here if they are in your list of things you want to do. A little pricey though. Everything I mean Everything has a charge on it. Other than that. Great staff Beautiful resort.

  • 5/5 Kim R. 9 months ago on Google
    Love everything about this hotel! After an extremely exhausting flight with 2 small children, the front desk ladies were a breath of fresh air! Keren was especially amazing. She helped accommodate us after we added extras to our party last minute and Gave us detailed information on all the resort had to offer. Our room was huge, the pool is one of the nicest in Clearwater, and have so many activities for the whole family.

  • 1/5 Austin C. 6 months ago on Google
    Well... Wish I could give this hotel a better review, the facility and the location are great. The humans that run/work at this facility and horrendous. If you're looking for a place that treats the guests like criminals, then this is the place for you! Every staff member is quick to let you know that you you're wrong and whatever you're doing is against the rules! Everyone is incredibly rude to the point that we had to move the rest of our stay somewhere else. If you choose to stay here, enjoy! You'll be "paying $100/can fine while sit on the beach!

  • 4/5 Matthew S. 7 months ago on Google
    Great resort vibe on the beach with great service and enough within walking distance. Very relaxing and meets expectations. Most significant issue is the noise. The neighboring Clear Sky Cafe has live music until 10pm that sounds like a concert in your room if you are on that side of the hotel. Not sure about the other rooms but I would not come back unless I was there to stay up late and party. Wifi is also quite bad.

  • 5/5 J B. 10 months ago on Google
    My daughter and I spent three days and two nights in July as a mother/daughter vacation. It was spectacular! I want to specifically mention one of the managers, Lee, and one of the front desk associates, Lucy. They were both incredibly nice and accommodating. Thank you both for making our experience even better. All the staff, from valet, to resort, to spa, to eating spots, were wonderful! Everyone was so pleasant! I have only positive things to say. I highly recommend this location as a yearly vacation destination! I am now! The resort, the spa, the beach...all beautiful. While there and after you leave, you will feel relaxed and joyous!

  • 5/5 Joanna A. 7 months ago on Google
    We stayed here in May to celebrate our 15 year anniversary, and the staff was amazing!! We had to go to Florida for our friend's wedding, but decided to book a few nights here to celebrate us! The staff upgraded our room to a junior suite, and continuously asked us if there was anything else they could do for us. The sunsets, the pool, the accomodations, all of it was perfect! We dream about going back!

  • 5/5 Sarah M. 4 months ago on Google • 11 reviews
    I was just at the Sandpearl for a company conference. The hotel is beautiful and the staff goes above and beyond. Their breakfast buffet is delicious too! Housekeeping did a great job cleaning my room, and we're always super friendly when I had the chance to interact with them. The location is super walkable to the main strip, with cool bars and restaurants within a few minute's walk. Can't wait to experience this hotel again!

  • 5/5 Breanna P. 8 months ago on Google
    Beautiful resort on a GORGEOUS beach! Were treated with much importance by all staff members. Pool was really nice & had lots of seating around it. Bar next to the pool had great food. Had activities we could do every day, so we signed up for the Sealife Tour at Clearwater Aquarium. Only issue was the construction going on above us in our room, but they quickly changed us. & it was a great upgrade; we had a larger balcony space than most other rooms. Overall, wonderful experience!

  • 5/5 Samantha S. 1 year ago on Google
    I can not say enough about this place! I had no idea how family friendly this resort was. So many fun activities for the kids, food was amazing, views were unbeatable, memories made were unforgettable! We didn’t have to get in the car one time, everything is within walking distance. Extra bonus, the owner of the resort is a big supporter of military families and we can’t thank him and the staff enough! I definitely want to return with my husband, with our without the kids it’s the perfect getaway!!

  • 5/5 Scott F. 6 months ago on Google
    We absolutely love this hotel. - The rooms are beautiful and spacious - the pool and service by the pool is exceptional - there seems to be very little turnover with their staff, and they all treat the guests like they truly appreciate you and want you to enjoy your time there. - The front is on the main strip, and the back is on the beach. - you couldn't ask for more from the experience they deliver

  • 5/5 Bryan D. 1 year ago on Google
    A wonderful resort with a beautiful location right on the beach. The staff and service are outstanding and friendly and go out of their way to make your experience an enjoyable one from the moment you step through the doors. Rooms and the overall resort quality are excellent and the location can't be beat with easy walking distance to many restaurants and shops and a private stretch of beach along the ocean. The pool area is top notch with a zero entry access that makes it great for families. The resort is also extremely kid friendly with the pool access being the first point in favor, but they also have a kids club, beach and pool toys, and unique daily activities that kids can take part in and enjoy. In fact, I would say they undersell just how family friendly this resort is. The food on site is very good and convenient, but with access to more options along the beach you have plenty of variety. While the prices are high especially during the busy season, we left feeling our stay was worth every dollar and hope to return again in the future for another trip.

  • 5/5 Leigh 11 months ago on Google
    Review for those with kids- very kid friendly! The pool is big, shallow end for kids, and the hotel provides plenty of floats, even baby floats, paddle boards & sand toys for the beach, & creative daily activities such as mermaid visit, face painting, smores, etc..depends on each day. They also have games outside and board games throughout hotel for entertainment and movies outside at night. Two areas need improvement are the rooms are clean feeling but not so modern, need some updating, .the beach chairs are very far from shore so you have to bring your own if you have kids because too far of a walk. Overall our favorite hotel in area!

  • 5/5 Dominic L. 11 months ago on Google
    Just returned from Sand Pearl, and it went above and beyond our expectations. Super-friendly and very accommodating staff, and spotless rooms. The view was amazing from our gulf front room. The restaurants in and around the hotel are top notch. Just a very friendly and relaxing time. The pool and beach are great! There's also no shortage of celebrities who frequent the hotel from time to time. Hulk Hogan was there (his bar is across the street), but didnt have a chance to meet him! Will definitely be returning to sand pearl soon.

  • 5/5 jamie r. 1 year ago on Google
    The room was awesome with a great view. Greater us at check in with champagne. Everything was very clean . The only part that was not so great was getting a chair at the pool . It took three days to finally sit at the pool. It was a holiday weekend so I do not know if it is the same on a regular weekend. This resort is top notch and very impressive.

  • 5/5 Charles S. 1 year ago on Google
    I attended a wedding at this resort and the view was amazing! Very easy access to the beach and all the surrounding bars/restaurants. The space for the reception was perfect for 150 plus guests with a 9 piece band. The only downside is they are very inclusive. They were not accommodating unless all the guests stayed at the resort making it difficult for people trying to attend a wedding if staying near by.

  • 4/5 MIssingLInk B. 2 years ago on Google
    Service is always excellent - front desk was amazing (gave us an upgrade) and mimosa person (I forget her name) was always there for us :). People always very friendly - Gulf front view was amazing. Only negatives: turn down service was intermittent, coffee maker didn't work properly and room slightly smelled due to a leak from floors above. Overall - we love the Sandpearl and will be back - they just need to clean up some of the details.

  • 5/5 Kristine D. 2 years ago on Google
    My husband and I were married here in 2018, and we have visited multiple times since. The hotel is always very clean and comfortable. Everything feels modern and open. The huge windows let in a ton of natural light. The rooms are all very comfortable, and feel like they were updated recently. No complaints from us!

  • 5/5 David R. 1 year ago on Google
    Our room was spacious, comfortable, and clean. We stayed over a Holiday weekend so the hotel was fairly full however that did not affect the exceptional service that we received. Food at both restaurants was tasty, drinks were a bit pricey. My only complaint would be that by 8:30 am all of the pool chairs had towels on them. There were definitely many more towels than people so it was next to impossible to sit by the pool for most of the day. That was disappointing.

  • 5/5 Diane P. 2 years ago on Google
    Gorgeous hotel right on the water. Having the pool and the ocean is a big plus. Poolside bar has great service food is good and drinks as well. The on-site spa is fantastic make sure you book ahead. We walked down the beach both ways beautiful in the morning and evening. Service is fantastic all around. Check in greeting includes a glass of champagne. The on site restaurant is excellent good food and drinks excellent service. The only thing I'd like to see improved is the breakfast nook it runs out of food pretty quickly so we just ended up walking down to Starbucks which always had a long line so be prepared.

  • 5/5 Quentin M. 1 year ago on Google
    Nice hotel. Great location. Friendly and helpful staff. Very comfortable room. A bit overpriced for what you get. I'll probably consider cheaper options for my next trip. The distance from the free hotel beach chairs to the water is a bit far. I recommend bringing your own chairs and beach tent and set up near the water. We used the Pacific Breeze Easy Setup Beach Tent loungers. Tip: At the bench, if you go out just beyond the white crashing waves, the water becomes calmer and shallower.


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