I took my 80 year old mother to this location to shop for Fiesta Tableware. They have a very nice selection. The sales person was very friendly and knowledgeable. Store (including the rest rooms) is clean. All in all a pleasant shopping experience.

Mothers Day Event with Enchanted Florist of Tampa!!! Floral for Every Occasion 🌸

REBECCA the women’s MANAGER is the most disrespectful lady I’ve ever spoken to. She was unhelpful and just wanted a sale. I bought a dress from them along with two other dresses right before my trip to wear for a wedding and I decided not to wear the one I wanted to return. I went into store to return with tags on not touched and Rebecca refused to return the dress. I’ve worked at Dillards for two and a a half years and I’ll tell you they will do anything to not return an item, even if we knew you didn’t touch the clothing piece. I knew what she was doing and I only knew from experience of how the store use to teach us to never return. She was very dismissive and rude about the situation and when I told her I previously worked at a Dillards and knew what she was doing she tried ending the conversation. When I told her I wanted to speak to store manager she wasn’t helpful. She knew that would get her into bigger trouble. DILLARDS IS A SCAM. It always has been they love the money they don’t care for the customers. Hell even the employees they didn’t care for. Once again REBECCA who is obviously knew to this location with not much customer service experience was disgustingly rude to a CUSTOMER. Which is the crazy part. REBECCA I hope you read this and take into consideration with how you treat a customer.

We always shop this store, but today was a different experience and not a good one. We were walking in the store and the security guard pushed pass us, I asked him if he could least say excuse me. He said he did and we both new that he didn't say anything he just pushed pass. We were talking saying that we didn't hear him and he in loud voice over his shoulder said he had. Really rude man. Then he started following us around the store. We see this as stalking and harassment. He wasn't doing this until the incident downstairs. We were doing our normal shopping in the store and paying our Dillard's bill.

Compliments for Ms Alex Marie for greeting customers with a smile in her voice and with a calming effect while accommodating several customers with Excellent Customers Services in a timely manner Thank you hiring people like her at DILLARDS

The ladies. they do their job very well in the shoe department are very helpful

Great styles in shoes and clothes. But Very pricey.

I needed to purchase undergarments for an upcoming wedding. The Lingerie Department in Dillards is exceptional. The saleswoman name was Dusty and shewas so helpful and knowledgeable about the Spanx collection. She is an asset to Dillard’s and to any customer she helps!

The 2 cashiers on the second floor were rude, wouldn't allow my baby to hold a small toy I was thinking on getting for him, after that decided to leave the store.. sadly I has purchased from them some shoes already.. I wish I hadn't because they were rude

Nice place for sure. Just most of what they sell is above what I am willing to pay.

I really enjoy Dillard's but there is nothing new there. I went there yesterday and they have the same products that they had 6 months before...Also is too expensive. Don't surprise me that was empty. Better they make a huge sale and renew the products.

They have a decent selection. My partner and I were shopping here for a wedding we are attending. We were directed to the formal dress department. The employee of the formal dress department was very pushy and I could see she really wanted to make a sale. She kept handing my partner and I dress after dress to try on. Mind you, she kept handing my partner pink and floral dresses and me dark colored dresses which seemed strange to me. She also kept handing me dresses in size 14, which I’m not. I’m a size 8-10. When I’m shopping I don’t want to feel like employees are hovering or impacting me on what I buy. I definitely won’t be returning to this store to shop formal dresses again.

I went to the Bobby Brown counter for some foundation on Saturday and was helped by the most wonderful person. His name is Jason. He not only found the things I needed but gave me some tips and tricks on make up. Very lovely human. I’m not loyal to brands or stores but will definitely look for Jason next time.

I always find deals here! I love shopping here. Mary Rose helped me to find the perfect graduation dress! She is so sweet and made sure it was within my budget! Thank you for making my day, you are the best Mary Rose!

Dillard's maintains a standard of excellence. I was there to purchase a suit, but due to my size there was a limited inventory, plus the Fall inventory had not fully arrived. Dillard's Associate Ty was a great help. He was able to fit me with a sports coat and dress slacks. Due to Ty's knowledge of the stores merchandise, he provided a good variety of options, helping select dress shoes, a tie, belt and dress shirt.

Good selection, really nice salespeople. It is a pleasure to shop here!

The sale price are not apply to the merchandise at the moment to check out. Employee at the register ask you to pay another amount and they promise to fix the price. And Dillards does not fix it. Customer paid with the debit card or credit card and they charge the customers the regular price. I asked them to cancel the transaction and return the money to my card. Customer Service denied me the copy of my receipt. I kept asking them; " please, I need prove that Dillards cancelled the transaction and I need the copy of the receipt returning the money to my card". Finally after 40 minutes; I got a piece of paper printed from the computer saying they void the transaction.

Excellent food. Excellent service. Large portions. Taste great!

Nora from the lingerie dept was exceptional. Really took her time with me and helped me find something special for a important event. This worker really needs a raise!!!!!

Dana Hajir was amazing. She helped us find a homecoming dress and outfit with accessories and was very kind, polite, and professional. I would definitely come back just to see her, all other employees were good too. Store was very pristine and organized.

Staff was helpful and knowledgeable About men's suits . I will go go back. Prices reasonable and includes tailored fitting.

I am currently looking for a gown for my daughter's wedding. In the past 3 months I have bought over $2K worth of gowns online to try on. The only reason I had to purchase this many gowns online only to be returned is because stores don't offer the same variety as what you can find online. Today, 1/2/22, I was returning the last gown ordered (gown was only $185.00) as my daughter did not like the gown. The store in Wesley Chapel opens at noon. I arrived at noon and had to go to 3 registers and then customer service to find a register open. The customer service rep stated they just opened. My response is that if your store is open for business and allowing customers in, then registers and employees should be ready to work. Finally, I went to the register near the gowns and register was finally opened. The girl took a look at the gown and said she could not return the gown due to deodorant stains. Odd how when I returned all the other gowns, no one bothered to look for stains; they only checked to be sure all the tags were on. I looked at the gown 3 times and did not see any stains. She called over a manager. The manager was not going to return the gown, but I stated I only just received the gown, did not wear the gown and all the tags were on. Since the gown was shipped to my home, I could have said I received the gown in that condition and was returning it for the same reason, but because I was honestly returning it only because my daughter didn't like it, I was being honest. Again, the gown was only tried on at home for size and daughter's approval. The manager said she did the return only this one time and droned on and on about how they couldn't resell the dress due to it being damaged. I disagree there were any stains, but if there were, there wasn't any more than if someone tried it on in the dressing room. It's obvious they did not want to return the dress and were giving me a hard time because the women in Customer Service didn't like that I shot back at her about the store being open at 12 and a register should have been open and she called over to the dress department. With this type of customer service, I won't be shopping at Dillards again. I will drive to Nordstrom's (out of my way) where they have the same or better dresses or maybe I will find one at Macy's or a bridal salon. I will buy anywhere than Dillards. Terrible service. They wanted to give me a hard time over a $185 dress? PLEASE.

Probably the theres no lush Dillard's nearby like this one nearby. Great selection of merchandise and specious enough to remind you the good old days. Multiple entry and exits, great set up and great location.

I had the best bra fitting today! The girl was so sweet and very professional and knowledgeable. The whole store was beautiful and organized/neat.

I brought my 90 year old mother to shop in the intimates department. Nora was wonderful took her time with my mom and was so helpful and friendly. She is a breath of fresh air and a model salesperson. I wish every store had employees are great as her!