Pick n Pay Vincent Park image

Pick n Pay Vincent Park

Clothing store Liquor store

· In-store shopping · In-store pick-up · Delivery People often mention shop, store, time, tills, long, service,


Address

Devereux Avenue Vincent Shopping Centre, Vincent Park, East London, 5217, South Africa

Website

www.pnp.co.za

Contact

+27 43 726 3258

Rating on Google Maps

3.70 (307 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9 am to 6 pm
  • Wednesday: 9 am to 6 pm
  • Thursday: 9 am to 6 pm
  • Friday: 9 am to 6 pm
  • Saturday: 9 am to 4 pm
  • Sunday: 9 am to 4 pm
  • Monday: 9 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: shop (11) store (9) time (8) tills (7) long (7) service (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Michele M. 1 year ago on Google
    Prices always incorrect, till staff talking loudly amongst themselves with groups of other staff members at the packing end of the till counter, 6 tills closed month end so long queues.
    3 people found this review helpful 👍

  • 3/5 Norts 2 years ago on Google
    Nothing against the shop but they need to open more till point month end, very long queues and the shop is not that big.
    1 person found this review helpful 👍

  • 1/5 Daimon 1 year ago on Google
    Worst Pick n Pay in East London. Management seems non-existent. You’ll be lucky if there are more than 3 tills open and even if all the tills are open you’ll be stuck in a line for over 20 minutes. Even if you’re buying one item the express till either has no one there or the line is extremely long because the cashiers have no sense of time. Wouldn’t recommend to anyone unless they enjoy being in a shop for more than half an hour.
    1 person found this review helpful 👍

  • 1/5 meintjes s. 1 year ago on Google
    I will suggest that people dont come and support Pick a pay vincent. The shop is full and very few tills. We are standing in long queues and managemet is doing nothing about it
    1 person found this review helpful 👍

  • 2/5 Anisha S. 1 year ago on Google
    Ordered online, was sent the wrong product, calling the number listed on here is a waste of time, no one picks up, I had to call the call Centre. Totally upset that an item from my order was changed without notification, pick n pay app and delivery service is pathetic, pay delivery fees then must have alot of atym to correct the problem, emailed and no reply as yet, they don't understand Rainbow simple chicken original Viennas to eskort chicken Viennas, I will highly not recommend anyone who purchase halaal or is exact on what they eat to use this app or even bother to call the number listed here for Vincent pick n pay.
    1 person found this review helpful 👍

  • 1/5 Vash R. 1 year ago on Google
    The store has people trying to sell you insurance who will harass you and do not respect a woman's right to be left alone if she asks them to stop. My wife has had her 3rd terrible experience in store after being harassed in store by the insurance agent. The last time the guy got aggressive with her because she would not let him touch her arm and this time he insisted she put her phone down and speak to him. I've tried to call the manager but they do not answer calls.
    1 person found this review helpful 👍

  • 1/5 Bux B. 1 year ago on Google
    Service is really bad. On the day I visited this store there were no potatoes, onions were a few and to top it up the long queues when waiting to pay was ridiculous. Tellers veey slow
    1 person found this review helpful 👍

  • 1/5 Louis R. 1 year ago on Google
    This Pick n Pay provides an awful shopping experience. The shop is generally unclean, overcrowded, always with far too few cashiers. Overall not how shoppers expect to be treated nowadays.
    1 person found this review helpful 👍

  • 1/5 Dale B. 1 year ago on Google
    Cues are always long, when a teller is looking for a supervisor never can been found to do a void, I gave up after waiting 30 mins In a cue just to move 2 places and still 10 people in front of me left my trolly with all my things and walked out of the store, I'm never going to return and when I tried to call the store they never answer the phone bad customer service to find out if the product is available before I enter the store and waste my time

  • 1/5 Jeannette C. 1 year ago on Google
    Sadly this shop is not addressing the issues of the customers. Numerous complaints on FB pages or in reviews are seemingly ignored. The main

  • 1/5 Linda L. 1 year ago on Google
    Awful service. My Mr D order was 3 hours late and there were sold-out items, which were not communicated beforehand

  • 1/5 Cindy W. 1 year ago on Google
    I will never use your Vincent Park pick and pay centre Ever again. The lack of service, the slow tellers. Everytime I use your branch there is always a problem. I can't believe I can stand for up to 30 minutes in a queue only to be told I should go and stand in another queue because the scanner is not working.

  • 1/5 viC B. 1 year ago on Google
    This is by far the worst shopping experience I have ever encountered in terms of how slow tills are. Sunday afternoon and I have been waiting on an express till queue for more than 30 minutes.. and there wasn't even more than 7 customers in front of me! What is going on and how is business like this supposed to stay afloat!!!

  • 5/5 Bongs483 1 year ago on Google
    Great place to shop at. Sometimes has long lines though more especially on paydays.

  • 3/5 Pierre R. 1 year ago on Google
    Found the isles to be very narrow and understaffed(cashiers). Not my best experience. All the specials were 3 for 2... In South Africa today people are struggling to buy just 1, nevermind 3... Unpractical...

  • 1/5 Nomenzazi S. 1 year ago on Google
    Very overcrowded, service is yoo slow. PnP Vincent Park is noy what I saw the last time I was there 15 years ago.

  • 5/5 Karmini M. 1 year ago on Google
    I prefer to shop at the VP branch because it's more convenient for me, and i am more familiar with the place, also the staff is very friendly.

  • 4/5 Ncumisa M. 2 years ago on Google
    Good food store,quality food, wide range of items Operating time perfect. Queues very slow, Needs some improvement 🤗🤗🤗🤗🤗🤗🤗

  • 3/5 Virtually East L. 1 year ago on Google
    @picknpay vincent mall must do something about their check out process. Been there a couple of times and it seems I spend more time on the checkout queue than I do shopping.

  • 1/5 Daniel S. 1 year ago on Google
    After a 2 HOUR wait in a que, a guy couldn't pay and another 25minites passed while Eric, the floor manager cowardly hid a few tellers down, while he knew about the problem. When confronted he could not help. Never ever again. Checkers from now on

  • 1/5 Jacques R. 1 year ago on Google
    Rudest cashier I've ever met! Had a couple of incidents in the past anf6 once again today a cashier who obviously does not want to be there. I'll stick to Amalinda Spar in future,. Much better service

  • 5/5 Jayrajh Hansrajh L. 2 years ago on Google
    Very good service. Friendly staff and value for money specials.

  • 1/5 Jackie P. 2 years ago on Google
    No social distancing enforced in queues and what's the point of express tills when people with full trolleys are accepted at those tills.

  • 3/5 Alyssa P. 3 years ago on Google
    It is a good place. Pity it is so small. A lot of customers go there. They should consider an upstairs department. Make it more convenient for their many clients

  • 4/5 Milind C. 3 years ago on Google
    Best value for money for food items. Best specials, well laid out, helpful staff reminds you of the specials! Clean store, enough variety, safe (least likely to be robbed), safe parking, situated in the heart of the city- nothing to complain. Just experience yourself. You will not regret it.

  • 5/5 Nicolette L. 3 years ago on Google
    Pick n Pay Vincent is great. Staff are great, Eunice a packer is fantastic. The young man in fresh produce is fantastic. Love the shop even more now that I have had the misfortune of shopping in the Gonubie Pick n Pay.

  • 5/5 Mazizi M. 2 years ago on Google
    The cashiers are quick and shop is neat, it's a pleasure to shop there.


Call +27 43 726 3258 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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