Featured Reviews


Frequently mentioned in reviews: mall (18) clean (8) shops (7) shopping (7) shop (6) great (6) parking (6) loadshedding (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Jano de B. 3 years ago on Google
    Overall a very nice and clean mall. It can do with a bit more ventilation
    2 people found this review helpful 👍

  • 3/5 asanda l. 1 year ago on Google
    Why is it that shoppers who shop at this mall have to pay to use the bathrooms is beyond me...is that not a free service provided to customers for going there to spend their cash...management of this mall needs to relook that decision. It's a bad one
    1 person found this review helpful 👍

  • 3/5 Dantey A. 1 year ago on Google
    The mall itself is okay but the area is not safe. They should have found a better place. There are a variety of stores and restaurants. Overall the mall is quite clean and impressive.
    1 person found this review helpful 👍

  • 5/5 Asanda Lawrence D. 9 months ago on Google
    Very clean and neat but it is congested

  • 3/5 asive priscilla f. 1 year ago on Google
    It's a great place when you don't wanna go to far places... Its just that it's too crowded.

  • 2/5 Xola A. 1 year ago on Google
    Too crowded for my liking and the parking space is too small. It was my first time to visit Gillwell Mall, I was not impressed

  • 5/5 Bongs483 1 year ago on Google
    It's a pleasant place to shop. When you're inside town

  • 4/5 Thandokazi Z. 1 year ago on Google
    I love the atmosphere of Gillwell Mall although it can get too packed most of the time.

  • 4/5 Sokhana M. 1 year ago on Google
    Less crowd which is good Safety✅ Cleanliness✅

  • 3/5 Olwethu Y. 10 months ago on Google
    The shop I visited I doubt I'll go in it again. It's run by Asylum guy & the lady there was so rude. Either than that I went to a Salon in there ohh what a great service I received and it's always like that they are not chameleons they're always welcoming their clients with a smile until you leave

  • 3/5 Nondumiso M. 10 months ago on Google
    Love the shops inside, great variety but the lifts were not working though and there was a long queue as people had trolleys

  • 1/5 Brenton P. 10 months ago on Google
    Please clean up the riff raff who occupy the entrances and parking areas... It's really dirty. I can only imagine what rats run through the shops there at night . It doesn't actually deserve a star... but it creates employment.

  • 5/5 Anathi G. 1 year ago on Google
    Very friendly and warm shopping mall, you get everything you need here from food to clothes and homewear. The staff is very friendly

  • 4/5 Ntozakhe Iviwe M. 1 year ago on Google
    The Gillwell Mall is a great mall with a great design and easy to do shopping there hence it has a variety of different shops with different products and services.

  • 4/5 Bongani “B. K.” N. 1 year ago on Google
    Nice, lovely place to be but the taxi rank close by, WOW.

  • 3/5 Gugu M. 10 months ago on Google
    Lifts are faaaar too slow don't get me started on the network 😑

  • 5/5 bruce d. 3 months ago on Google New
    Gillwell Mall is such a pleasure to shop but only one problem is the Damm Elevators that work on and off and it's bad for all the old folk that can't climb stairs and the lifts are always full. Please I ask you nicely to sort the Elevator problem out. As we speak the one going up to the 2bd floor is not working for 2 months now.

  • 5/5 Luyanda T. 3 months ago on Google New
    Beautiful clean & Security are visible every where inside the Mall

  • 5/5 Master_kay C. 4 months ago on Google
    Useful to me as it has fnb ATM and I won't queue much and a capitec ATM but hardly use the capitec one above all the shopping for people in Westbank and Greenfields is more nice and you close to rank

  • 2/5 Andile G. 3 months ago on Google New
    No parking. Lifts always have a problem

  • 5/5 SammyB U. 5 months ago on Google
    It has so many shops to choose from. It's clean. Easy to find your ideal shop as well

  • 4/5 Nosicelo K. 7 months ago on Google
    It's clean beautiful on the inside and shopping experience is ok, very dirty and awkward to drive true to it on the outside

  • 1/5 Lwando M. 1 year ago on Google
    Great place, helping shoppers to shop in one place, just which the owner could take ownership of the place cause there's many faults at this mall, it seems no cares about those faults. Because of that, we as locals just take that place as a taxi rank - just a place to take a taxi, not as a shopping mall. It really needs a supervision.

  • 3/5 Puseletso B. 2 years ago on Google
    It was fun. Only problem was loadshedding so i couldn't do my shopping properly because most stores were closed

  • 3/5 Chuma N. 2 years ago on Google
    Nice mall. Not enough parking though

  • 5/5 melody r. 2 years ago on Google
    Not too crowded easy to get what you need

  • 4/5 Lu N. 2 years ago on Google
    A clean, easily accessible environment.

  • 3/5 Jo-Anne Bussack (. 2 years ago on Google
    The mall is pleasant and has the okay stores. It is outside the mall...the taxi congestion that makes it a once in a while place to go to. I'm a pedestrian so I have to negotiate that congestion outside, which means I don't go there often.

  • 3/5 Siboniso Theobald M. 2 years ago on Google
    Bad entrance to packing place especial when you have to come out

  • 5/5 Siyavuya M. 1 year ago on Google
    Easy going flow of traffic, quick in an out if your nearby trying to get something. Has easy accessible wheelchair ramps plus elevators.

  • 3/5 Sinegugu H. 2 years ago on Google
    Always very crowded. Has good stores and quite convenient overall. Great idea that they have East access to public transportation as well. Main issue I'd the crowding and location due to surrounding hawkers and taxi ranks. Not a bad place though.

  • 3/5 Asanda P. 1 year ago on Google
    It's well managed easy to go to the store you want

  • 2/5 Siyasanga Z. 1 year ago on Google
    Majority of the shops do not have back-up generators, when there's loadshedding they basically close down. I was at the till at Mr Price sport and loadshedding hit so I had to leave without my items. The other time I was at Old mutual and the they were like "we can't do anything because of loadshedding". It's 2022 and loadshedding has been around for how many years now! Honestly business that still do not have backup generators by now are setting themselves up for failure because loadshedding is not going anywhere anytime soon

  • 3/5 Ntomboxolo Jannie S. 2 years ago on Google
    I have to pay to use the toilet while shopping at the mall. The result is that there is a strong smell of urine around the mall. This is not the case in malls that are predominantly patroned by whites. The toilets are free for customers. They need to develop another system of monitoring toilet use; like hiring a security guard to ensure that the facilityis not abused? Also, the downward escalators at the front entrance are always off, this compromises the shops at on the lower level as, unfortunately the lifts are at the other end of the mall.

  • 3/5 Ayanda J. 1 year ago on Google
    It's a humble mall with great shops just disapointed by the smell of urine once you walk out the main enterence.

  • 4/5 Antonio Carl M. 1 year ago on Google
    Though it was loads bedding Game stores was open and the staff were friendly and helpfull

  • 3/5 Raciance M. 1 year ago on Google
    I don't have much to say about the place. However, I needed to use a bathroom, to my surprise the entire mall is without water, therefore we were not allowed to use bathroom.

  • 4/5 Nkosithethelele F. 1 year ago on Google
    I do not like visiting this mall. It is very difficult to find space to park and you can end up double parking.

  • 4/5 Nico D. 1 year ago on Google
    There was more than enough parking and inside wasn't so busy...

  • 5/5 Prophet W. 2 years ago on Google
    Loved the place. Underground public transport station. Great time spent there.


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