1/5 philip t. 11 months ago on Google
this
place
is
such
a
mess.
They
would
not
refill
my
prescription
unless
I
came
in
to
the
office.
I
called
to
ask
why
and
no
one
could
tell
me
why
I
had
to
come
in.
so
I
said
fine,
i
need
an
appt
ASAP
since
I
need
my
prescription
refilled.
so
I
go
to
my
appt
with
a
PA,
as
I
refuse
to
pay
$2000
to
be
part
of
the
concierge
service.
So
the
PA
comes
in
and
ask
me
why
am
I
here?
I
inform
her
that
I
was
told
you
wanted
me
to
come
in
and
would
not
refill
my
prescriptions
unless
I
did.
She
said
there
must
have
been
some
mistake.
I
inform
her
that
it
is
highly
unethical
to
withhold
prescribing
someone
their
meds
unless
they
come
in.
and
to
top
it
off
I
was
there
3
months
ago.
I
let
the
PA
know
I
am
extremely
displeased
with
this
and
how
unprofessional
this
office
is
run.
She
tells
me
that
since
they
implemented
the
concierge
service
it
has
been
a
mess.
I
would
seriously
leave
this
office
but
I
am
scared
of
going
someplace
that
is
even
worse.
I've
been
coming
here
for
4
yrs
now
and
its
just
one
thing
after
another:
problems
getting
prescriptions
refilled,
prior
authorizations
request
not
getting
answered
or
submitted,
no
sharing
of
test
results
with
the
patient,
referrals
to
specialist
going
into
a
black
hole
and
never
hearing
from
the
specialist.
Honestly
to
get
anything
done
you
have
to
take
care
of
things
yourself.
You
cannot
depend
on
this
office
to
follow
through
on
their
actions.
If
anyone
can
recommend
a
better
doctors
office
in
this
area
please
post
it
in
the
reviews.
I
am
desperate
to
leave
this
insanity.
2 people found this review helpful 👍