West Park Senior Living image

West Park Senior Living

Retirement community โ€ข Assisted living facility โ€ข Retirement home โ€ข Senior citizens care service

๐Ÿ‘๐Ÿ‘ West Park Senior Living is a wonderful place to work and live. You get good vibes right when you walk into the lobby. Luisa, the receptionist is super friendly, and the staff is very warm and caring. People often mention staff, Park, West, care, facility, residents, good, Atria, community, family,


Address

801 Cypress Way, San Dimas, CA 91773

Website

westparkseniorliving.com

Contact

(626) 669-1707

Rating on Google Maps

4.10 (53 reviews)

Open on Google Maps

Working Hours

  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: staff (20) Park (16) West (12) care (11) facility (11) residents (9) good (6) Atria (6) community (6) family (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Lori I. 2 years ago on Google
    West Park Senior Living is a wonderful place to work and live. You get good vibes right when you walk into the lobby. Luisa, the receptionist is super friendly, and the staff is very warm and caring.
    3 people found this review helpful ๐Ÿ‘

  • 5/5 louie c. 3 years ago on Google
    Enjoy working at Atria Rancho Park for 21 years of my Culinary experience and because of my staff and Residents . I am very please to work for a community that provides good customer service and care . A community that we all can call family and home . Thank You Atria Rancho Park !!!
    3 people found this review helpful ๐Ÿ‘

  • 5/5 Cheri F. 3 years ago on Google
    I have to tell you about the amazing care my mom receives at Atria Rancho Park (ARP), especially through this Covid-19 crisis. The staff has gone above and beyond to make a difficult time as pleasurable as possible. Being quarantined to her apartment has not been easy but she is visited by the staff several times a day bringing her all of her meals plus snacks and letting her know about the dayโ€™s activities. They know her and look after her. Her Med Tech may sit and chat with her for 20 minutes one night, or the staff bringing her her meals will take the time to check-in with how she is weathering the storm. They have been so creative in the keeping the residence active. They have bingo from their front door with a sanitized individual table, exercise from their balcony, and happy hour with entertainment from the balcony as well. We choose ARP for three main reasons. She loved having her own balcony (mentioned above) which has proven to be a second room or place for her to go, see nature, feel the breeze in her hair. Second, the food was actually really good, another plus when shut-inโ€ฆat least you can look forward to a good meal and a smiling face at your door! And last, everyone seems genuinely happy to be there from the residence that live there to the great support staff. Before quarantine I found it so amazing that each of the residence as well as staff greet you with a big smile and hello. And the staff, they know everyone by nameโ€ฆ.such a warm homey environment. My mom is 94 and accidently shuts off her iPhone or canโ€™t see well enough to find her hearing-aid. I can call the front desk and they send someone to help her out right then and there. My mom fell in her room the first of March this year. She was in the hospital and rehab for 10 days. We brought her back to ARP on March 13th and she was quarantined on March 15th. The Med techs and staff kept a close eye on her and let me know immediately when she had a secondary infection due to her fall. Itโ€™s been so reassuring to know they are looking out for her and keeping me updated. I appreciate all of the staff. They clean her room, do her laundry, cook her great meals, find fun ways to entertain her but most of allโ€ฆ.they truly care about her. No place is perfect but Atria Rancho Park does a great job caring for those who need assisted living.
    3 people found this review helpful ๐Ÿ‘

  • 1/5 Charles B. 2 years ago on Google
    This is a horrible place to to go. Most of the director s have left. They have done away with laundry. You now need to pay for that. That director never comes out of her office an the marketing director is rude. Do no not go there go to atria atria Covina or regencyโ€™ grand you will be much happier. Great location but bad directors except Louie, Terrance and Jenny. These were Atria employees. The Executive Director took people out to Lunch h but they were the only people from Pacifica. What is up what that. Directors are directors. Do not go there
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Kelly M. 10 months ago on Google
    Itโ€™s very hard to make the decision to move your parent from their home to a senior living facility. Our family had to make that decision because it was too much for my mom. Of course in the beginning we were constantly checking on him to make sure they were taking good care of him. After about a week we were relieved knowing he was well taken care of. We definitely made the right decision to have him here. He requires help with his daily needs and we are very pleased with everything they do for him. He wears a bracelet with a call button for the staff to come to his aid wherever he is in the facility. The staff is really nice and we really appreciate what they do for him. We can tell my dad enjoys it there as well. When we first went there for a tour, there were tenants walking thru the hallways and the few we spoke to said they really liked it there as well.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Anthony G. 11 months ago on Google
    The West Park Team delivers! The sales staff which includes Crystene and Jasmine, are true professionals that care for their residents and love what they do! The community is lovely, clean and lively. You can tell everyone is happy to be there! Yay West Park!
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Lindsay A. 4 years ago on Google
    My Grandmother lives here, my Grandmother and our family are very pleased with the facilities, care, and food services. They get her to her medical appointments and pick her up in a timely manner, the community of residents they have built is nice, their patios & walkways are well kept & attractive. Highly recommended.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Jacquelyne G. 3 years ago on Google
    Well maintained and clean, beautiful and compassionate staff especially the maintenance worker I believe john was his name who helped me with a few things around my fathers room. Even went out of his way to help hang pictures on the wall so my father felt right at home :)
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Patti B. 3 years ago on Google
    The staff is wonderful. Quite a bit of longevity in the directors. Culinary service director has been with Atria for 19 years. With the 5 directors their combined years of service totals over 60 years. Very nice setting. Located on 5 acres in a residential neighborhood
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Sharon W. 2 years ago on Google
    Went to pick up 2 friends they were the 5th friends from our church to live here. It's a very nice place. Rooms R like a hotel room but with a bigger closet & bathroom combo. U can do just 1 room for about $4,000 a month or 2 rooms next to each other with a opening between for $6,000 a month.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Toni C. 1 year ago on Google
    I have visited the facility several times and met several of the staff and residents. Itโ€™s a beautiful facility and everyone I spoke with was very happy with their home and the care they received. I went to their Farmerโ€™s Market and we all wanted to know when they would have another one. I follow them on social media and am pleasantly surprised by the number of activities they have.

  • 5/5 Natalia A. 11 months ago on Google
    i am a worker here and i can just say so many good and positive things about this place! The workers here do their job amazing, always interact and help the residents in any way they can! Then also the residents here are always involved thanks to our staff who motivate them to get on their feet and join in on our daily activities. Our sales directors, Crystene and Jasmine, are always welcoming they provide you with a wonderful and detailed tour and a special treat on your way out :) so if you are looking into a new home for yourself or a family member i really recommend this one!

  • 5/5 Chenda L. 11 months ago on Google
    I was really pleased by my recent tour of West Park Senior Living. The residents and staff went above and beyond to make my dad feel welcomed and a part of the community. The facility and offerings were reasonable and I am comforted by the fact that my dad will be well cared for.

  • 5/5 Oscar G. 11 months ago on Google
    West Park is an amazing facility!! I visited when the San Dimas Chamber met earlier this quarter and had a delicious 3 course meal. It is no doubt that Crystene and her team will always keep their residents & families well taken care of. ๐Ÿ˜Š

  • 1/5 OdraudE 2 years ago on Google
    The director is not caring. Only comes down to collect rent checks from tenants . Stays in the office all day. Dont bring you loved ones here.

  • 5/5 Larry B. 11 months ago on Google
    Christine at West Park is amazing. Very informative, caring , and relatable. She will make any family comfortable and safe

  • 1/5 Krista W. 11 months ago on Google
    Staff is extremely rude and unprofessional. They are inconsistent with care and very unreliable. My mother was left unattended all night and for hours at a time. Do not recommend if you care about the person you are placing here.

  • 5/5 Martha B. 11 months ago on Google
    I've been here for a year now and I love it. I'm one of the ambassadors here and love getting to know new residents and families. I take my job seriously and like to help make your move in experience a positive one. I speak Spanish and English so I can help anyone who may need Spanish translation. I appreciate the kind staff who help me everyday.

  • 5/5 Kendall G. 5 months ago on Google
    Timothy at West Park has been extremely accommodating in getting my mother registered at this very lovely facility. We toured a number of Assisted Living facilities in the area. West Park was by far the nicest in our opinion. I highly recommend West Park.

  • 5/5 william F. 8 months ago on Google
    Jasmine and staff made process of getting my sister in law moved into West Park Senior Living facility a great experience. Jasmine was great to work with and went above and beyond on all our needs and requests. Thanks West Park for making the move in process so efficient and easy and making my sister in law feel so welcome to facility.

  • 5/5 alex c. 10 months ago on Google
    West Park is a beautiful facility, located in a beautiful neighborhood. From the leadership across to everyone, they are absolutely wonderful. Everyone smiles at you, greets you and is genuinely friendly. The facility also has residents that are ambassadors for the community, which I thought was awesome! This is a place that I would have my family member reside.


Call (626) 669-1707 Open on Google Maps

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