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RWC Group

Truck accessories store Truck parts supplier Truck repair shop Truck dealer Used truck dealer Truck rental agency Diesel engine repair service Dump truck dealer

😐 Worst customer services.I never ever go back there. They promised 26 ft box but they wanted to give 24 instead.And 3 weeks later they tell me that there is no such truck,we already sold it to another! Especially David Pan can not handle customers... People often mention truck, service, parts,


Address

3620 E Florence Ave, Huntington Park, CA 90255

Website

www.rwcgroup.com

Contact

(323) 560-3882

Rating on Google Maps

3.60 (154 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8 AM to 5 PM
  • Wednesday: 8 AM to 5 PM
  • Thursday: 8 AM to 5 PM
  • Friday: 8 AM to 5 PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: truck (8) service (6) parts (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 dolphin19721000 8 years ago on Google
    Worst customer service,didn't have all parts needed to do a job eveytime i go there. Who runs this place?Heard service dept is just as bad,lack of good mechanics.I.won't shop there anymore
    4 people found this review helpful 👍

  • 1/5 jean paul garcia f. 6 years ago on Google
    I call this people to see if was possible to check an electrical fault in my international truck, so I told the guy that I just wanted to check the problem and if was possible to fix it with out leave the truck good because I was on the middle of a delivery... so I drove 80 Miller out of my way to there and when I arrived the told me that I needed to leave the truck my, the manager of this shop was really rude and I couldn't do anything, o lost 4 hours and diesel because this people so... guys don't use this shop please
    4 people found this review helpful 👍

  • 3/5 Mariam K. 4 years ago on Google
    Worst customer services.I never ever go back there. They promised 26 ft box but they wanted to give 24 instead.And 3 weeks later they tell me that there is no such truck,we already sold it to another! Especially David Pan can not handle customers...
    4 people found this review helpful 👍

  • 1/5 Herr Muschi Schnurrbart (. 2 years ago on Google
    Needed brake shoes. They would not change them unless i purchased a new set of drums. I was quoted $1800 for ONE axle and the guy couldnt explain why the invoice was so high. The lot was full of other CMV's so I assumed they were reputable. I end up going to a speedco and paying $400 out the door. Drums were fine.
    2 people found this review helpful 👍

  • 1/5 Mike C. 5 years ago on Google
    I guess I’m not the only one that had problems with parts department. Workers are friendly and respectful. The manager is disrespectful and unfriendly and cuts you off like you were his son. Unprofessional management
    2 people found this review helpful 👍

  • 3/5 jose q. 4 years ago on Google
    I would say they did help me get my first truck so I appreciate it. But the truck they sold me has been a nightmare in repair cost. And it has a lot of rust that was spray painted over. Overall I say I wouldn't buy a truck here again. Thanks anyways the truck is still kicking but breaks down every other week and needs parts and more parts and more parts, it never ends!
    2 people found this review helpful 👍

  • 1/5 Douglas J. 2 years ago on Google
    Wow their phone system is trash. Goodluck getting help from these guys
    1 person found this review helpful 👍

  • 1/5 Tech chaidez J. 2 years ago on Google
    Bad service at the desk They take to long on the repairs and they sit on the jobs
    1 person found this review helpful 👍

  • 1/5 Sherzod U. 8 months ago on Google
    Bad customer service and very expensive.
    1 person found this review helpful 👍

  • 5/5 Juan M. 2 years ago on Google
    Highly recommend this dealer. The staff is very helpful and knowledgeable. I’ve gone to other dealers where you walk in and they don’t even notice you, also if Peter is working you’re in good hands. I bought a seat from them and Peter was able to help out with the metal base part on the bottom.

  • 5/5 Veronica G. 2 years ago on Google
    Had not been here in over 10 years . They changed there name since last time but great parts department will definitely be coming back..

  • 5/5 Al C. 5 years ago on Google
    Parts people go out of their way to help you out. Great service

  • 1/5 Екатерина �. 1 year ago on Google
    Was closed on Saturday, 12.20pm. although in Google it says that it is open today until 3.30pm, and on the store itself there is a sign that is open today until 2.30pm. We drove 20 miles for nothing!!!!

  • 5/5 Paul H. 7 years ago on Google
    Decent customer service, get you in, get you out and on your way. Never had any complaints about the work performed on the vehicles either.

  • 1/5 mark m. 4 years ago on Google
    we have a brand new Hino, and having a issue with it. the huntington park location wants to charge me to look at it, we told them its under warranty and they still want over $350.00. this place is scamming us, wants us to pay money for warranty work


Call (323) 560-3882 Open on Google Maps

Amenities


  • Payments
    • ✓️ Checks
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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