For your own physical, mental, and emotional health stay as far away as possible from this location. I would give it zero stars or negative if I could. The nurses and doctors do not have any sort of bedside manner nor do they respect your time. When I went in they informed me a doctor would see me in a few minutes. I waited for 30 minutes with no one coming to check on me. I asked how much longer because I had to get back to work, was told dismissively just another few minutes, and waited another 20 minutes before telling them I needed to leave. They said a doctor would be calling me soon. No one called for hours, I called and finally a doctor called back 20 minutes after that to ask questions the nurse practitioner had already asked. That same nurse practitioner was extremely dismissive when I pointed out some in correct information on my record saying "oh who cares." They even put incorrect information into my medical record regarding my height among other information. They do not perform a full panel of STI testing and I was forced to call back and specifically request the tests that they did miss. When calling to discuss results they do not discuss them with you in full and if it had not been for my partner being a professional researcher I would not have found out that in all likelihood the positive results they gave me were in fact negative based on the results that I had to retrieve myself from the online portal. I am now compelled to find another doctor to rerun the tests so that I can get proper results. This has caused me a great deal of emotional duress due to the fact that they did not inform me of over the phone of how likely the results were negative. Do not go to this location and find literally anywhere else to get your medical services.

They have free condoms that is good to stop the overpopulation well is really clean and modern places. Thanks pph for the condoms.

Best experience I have ever had at a doctor's appointment (other than the dudes in the parking lot protesting, but they kept their distance.) I came here because I was unhappy with my regular OB-GYN (who I've been avoiding for years) and had heard great things about this office. The office is beautiful, and literally everyone was wonderful to deal with. Front desk, medical assistants, and Jessica Wilder is an amazing practitioner. She listened to me and was super easy to talk to. I will definitely return and hope others will consider supporting a great office and organization.

Would give it no stars if I could. Scheduled an appointment online for routine STD testing as well as a checkup for some symptoms a month before the appointment. I got confirmation text messages for days, went to the appt on time, the woman was super rude and said “oh you booked this online? Yeahhh, we don’t get those bookings. Sorry, we’re full today” Didn’t try to get me in, didn’t even offer to reschedule me! I took a whole day out of work, got coverage for my child and they basically just tell you to go F yourself even when it’s their fault and not yours. And on top of it I’ve been waiting for this appointment as I really needed to speak to a dr. Way to go, planned parenthood, glad you really care about people

Used to come here to get hormone blockers/birth control but I don’t feel safe coming to get gender affirmative treatment due to the amount of pro-birth protesters in front of the buliding. Something needs to be done about that since a lot of people who come to this practice are either LGBT or suffer from religious trauma. Another issue I had with this practice is that scheduling injection appointments was a struggle. There was no option to call the front desk and you were put on hold for hours at the National call Center. Would not recommend at all.

Staff were so sweet and compassionate during one of the most difficult times in my life. Very knowledgeable and professional

0 Stars, I scheduled an appointment for my injections a month in advance, one day before the appointment they called to confirm, the day of the appointment they called me 10 minutes before to cancel, I had requested that day off from work and I was already arriving to the clinic. It was very unfair and they didn’t give me any solution other than rescheduling a month later. They didn't even updated it in the Mychart app, I'll delete it since it only takes up space on my phone.

November 20 of this year was the first time for 1 minute to complete the time of my appointment, they did not want to attend to me, they canceled the appointment, they moved the appointment for 15 more days to December 7, 2023, I went so that they would not search excuse 20 minutes before my current appointment was at 2 I arrived at 1:40 they lasted more than 15 minutes asking me questions, they lasted about 10 to call me when I came in the gynecologist's assistant named (Lee) I only remember her name, a dark-haired girl She wears glasses and I walked in and she told me if I could put my cell phone on silent that she was going to ask me 3 personal questions. I do it and she asks me, she leaves the room and when she enters the room again she tells me that she can't answer because she has called me more than 3 times for attention on my phone... which is a lie when she only calls me said that... the gynecologist Jelissa Neal came in and told me the same thing because the nursing assistant said that, I tell her that that is a lot of lies, that she only told me once, they tell me to come out very rudely and she gives me a folder and when I still didn't understand anything at the reception, they called her and what they proceeded to do was make fun of her and all her colleagues, laughing and looking at each other in a mocking way because she was demanding my time, which cost was still within the schedule. of my appointment not passed it was still 2:15 when that happened and my appointment was at 2 and I arrived 20 minutes early, they moved my appointment for 15 more days, I really do not recommend that place, they are not professional at all, they have a staff Terrible and rude, they should change it because what they do is laugh at people, they speak badly to you and treat you badly, apart from the fact that the gynecologist Neal never showed her face, they made me waste my time and that is an abuse on their part to play with the patient's time and then among all those who are in the office and in front they make those types of jokes if they continue like this they will be left without a patient because they give a very mediocre and unprofessional service 😪I will not return nor recommend anyone to go to pass that shame and waste of time and very bad moment thank you 😪 this happened 175 Broad St Providence, RI 02903 United States

My experience was really painful because I was treated very rude by the nursing practitioner who saw me. I’ve never been in a medical center and be treated like a second class or dummy person and even less give me a diagnostic based on some family history questions which for me is absurd. I did not see any respect toward me. It was more the waiting time into the doctor’s office to see her than the time she spent with me. Also I was in shock when they took a note in a piece of napkin …”shame on them”. And she didn’t tell me anything different than I already know. Was a completely waste of time and money.

Had to come to the clinic at 8:20am, and didn’t get seen until 3pm. they did not update me on anything that was going on, and made me sit in multiple different rooms for hours. i would have more peace of mind if they were to update me, and keep me in the loop of when i would be seen next.

Incredible staff here absolutely everyone I interacted with was down to earth, friendly, and informative. In and out in under 2 hours. I felt completely comfortable and respected. Ani and Katie two of the healthcare providers at the location were a absolute blessing during the process for me and my partner. Thank you for all you do!

I don’t know what has happened in recent months, but their service has gone down the toilet when I went there for a procedure. I had zero issues and was able to get taken care of immediately. Had a friend who has now had two appointments with them, and has received zero answers for a potential ectopic pregnancy, and they keep sending her home and telling her to come back. They have not provided her with any concrete information about what is going on with her body and offered her no sources of emotional support to get through this.

Terrible service, they make you wait hours to be able to serve you.

Great service was in and out the staff where lovely.