1/5 Jurassic J. 1 year ago on Google • 1 review
Absolute
horrible
experience,
mainly
due
to
the
bouncers
working
outside.
Went
there
on
Sunday
4/23/23
to
celebrate
my
birthday
-
I
immediately
received
a
bad
reception
by
the
bouncers
due
to
wearing
a
hat.
Not
the
end
of
the
world,
so
I
took
my
hat
off
and
began
to
clip
it
on
my
pants.
I
was
told
by
immediately
that
that
was
unacceptable,
so
then
asked
if
I
could
bring
it
in
and
check
it
with
the
coat
check…and
again
with
their
horrible
attitude
I
was
told
that
couldn’t
happen
either.
I
then
asked
them
if
I
could
place
it
by
the
door
safely
and
grab
it
upon
leaving.
Again
with
their
horrible
attitudes,
one
security
guard
tells
me,
“
You
can
do
that,
but
if
someone
takes
your
hat
we’re
not
responsible.”
I
replied
stating
that
if
their
duty
is
to
secure
the
door,
patron
safety,
and
belongings
in
coat
check,
that
if
someone
indeed
steals
my
item
of
clothing
under
their
watch,
then
it
would
be
their
responsibility.
They
continued
expressing
their
toxic
macho
mannerisms,
and
I
told
them
that
it’s
10:30
PM
in
Boston
and
I
had
to
park
a
long
way
away
to
return
my
hat,
mind
you
it
was
also
raining
!
They
said
it
wasn’t
their
problem…
I’m
a
pretty
non
confrontational
person,
and
it
takes
a
lot
to
upset
me,
but
I
was
frustrated
to
say
the
least.
I
bit
the
bullet,
returned
to
my
car
-
and
in
hindsight
I
should
have
told
the
3
other
patrons
that
came
with
me
that
we
should
relocate
to
a
different
place
just
from
the
bad
taste
they
left.
When
I
came
back,
I
paid
$30
to
get
in
plus
$5
for
coat
check
(money
wasn’t
the
issue,
I
went
their
to
celebrate
my
birthday
at
12AM
and
just
wanted
to
get
in
and
make
the
best
of
it.)
When
I
finally
got
inside,
the
venue
was
riddled
with
guys
wearing
hats.
Skullys,
fitteds,
beanies,
you
name
it.
Rules
are
rules,
and
if
they
applied
to
everyone
I
wouldn’t
of
even
taken
the
time
to
write
this
review,
but
the
combination
of
horrible
customer
service
and
hypocrisy
really
set
the
tone
for
my
experience
throughout
the
night.
I’m
one
person,
and
it
probably
won’t
make
a
difference,
but
I’m
never
going
that
establishment
again.
Bad
enough
the
venue
was
the
size
of
a
closet.
Exceptional
customer
service
goes
a
long
way!
Unfortunately,
I’d
rate
the
bouncers
a
-5/10.
Their
attitude
felt
personal,
and
they
should
truly
seek
proper
customer
service
training.
This
was
a
horrible
way
to
bring
in
my
birthday.
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