Featured Reviews


Frequently mentioned in reviews: staff (16) stay (10) hotel (8) clean (8) service (6) Obelisk (6) Mexico (6) team (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Sima A. 11 months ago on Google
    Great service. Professional staff and a beautiful hotel to stay in. Loved the quite place with absolutely amazing people.

  • 5/5 Christopher S. 6 months ago on Google
    I really appreciated the hospitality and service at the Obelisk Suites, and look forward to another stay here.

  • 5/5 Ralph G. 6 months ago on Google
    Had lunch in restaurant Manual and the rest of the staff made me feel like home.

  • 5/5 Eman E. 9 months ago on Google
    It was pleasure and best stay ever. We will come again with our big family. Many thanks tour Felipe.

  • 5/5 Carl P. 10 months ago on Google
    Stayed here for 7 days, would absolutely recommend it. Location is very central and has parking. Rooms were clean and a good size, and the kitchenette well stocked Occasionally the breakfast buffet got a little stale but the staff were always happy to make fresh stuff.

  • 5/5 Gladys Lea del R. 5 months ago on Google
    This is my second trip to Mexico, and I made it clear to my company that I will only go if they book me into the Obelisk. I won't consider staying at any other hotel. The staff at the Obelisk are incredibly kind – I've never experienced such exceptional hospitality from a hotel team. Thank you so much from the bottom of my heart! Fernanda Felipe Melina and the rest of the team!

  • 5/5 Mauricio G. V. 7 months ago on Google
    Excellent infrastructure and service. Employees were always very kind and helpful. I enjoyed very much my stay and I will definitely get back to Obelisk suites in Mexico City!

  • 5/5 Serge S. 7 months ago on Google
    The place to stay when you visit Mexico City. the location is great in the heart of the beautiful Polanco district . All the staff is great and always helpfull. A special recognition to... - The site manager, Emilia. - Daniela and Cynthia from the sales team. - The reception team including Felipe, the Butler who is always at your disposal when you need advices or informations about Mexico City. - The restaurant staff of which, Manuel and Javier. - The house keeping team and the maintenance personnel who is doing a great job.

  • 5/5 Jay C. 9 months ago on Google
    Wonderful boutique type suite hotel. Very Pleasant staff in all areas.Very clean rooms and grounds. Breakfast is included with stay and was sufficient. Very nice area Of Polanco close To many points of interest. Would definitely recommend to anyone.

  • 5/5 Benjamin C. 1 year ago on Google
    I have a good experience here , the house is clean and so does the towel, and especially the lobby is very willing to help and with good manner. Thank you Armando and Ronal for your service!

  • 5/5 Andreas von E. 1 year ago on Google
    Fantastic, very quiet location in one of the best areas of Mexico City. Very spacy with a roof terrace, Gym, and garden. Extremely friendly staff! I got personal support from Erik. He is a crack like most of the service staff in that Hotel. Free Wifi was not very stable in my room but all in all OK. My room was big and clean, very good bed. Look & Feel is a bit outdated but it´s Ok as I got the hotel for a very good rate compared from to the rest of CDMX Hotels of this standard.

  • 4/5 Tyrone L. 1 year ago on Google
    Hotel is slightly dated but grounds are very clean and the staff is extremely accommodating. Erik Ruiz is extremely helpful and would assist anyone on anything one needs, including a pleasant conversation at the end of a long day or making sure everything is exactly as the guest wishes. The ambiance of this hotel is similar to a familiar place where one has lived for a while. I recommend this hotel.

  • 5/5 Soweto D. 1 year ago on Google
    I forgot to mentioned Mr Emmanuel the Chef, always asking in the morning when I am having my breakfast. Thank you your service and keep it up. You have been great.

  • 5/5 Eduardo D. 1 year ago on Google
    Location, cleanness and amiable and genuinely caring staff. This is my third stay here and n 11 months. Special kudos to Erik, Carlos at front desk and Freddy at the restaurant. Keep it up!!!

  • 4/5 Tim S. 1 year ago on Google
    Clean and secure Hotel. Kind staff. Free Wifi. Good recommendation.

  • 5/5 Dan W. 1 year ago on Google
    Great serviced apartments in polanco district. Large, spacious with kitchen. Erik and the team made me feel like a rock star!

  • 2/5 Lucas C. 1 year ago on Google
    Staff is great and helpful! Breakfast is super poor and I had problems eating there. The worst problem is the room: SUPER hot and the a/c makes A LOT of noise. Some rooms don't have air conditioning. Be aware.

  • 5/5 Milena Marchetti k. 1 year ago on Google
    This place is incredible. Small building right in the heart of the excitement of Polanco. Everything is walkable and extremely safe. Great breakfast and very clean (albeit somewhat small) rooms. Also comfy communal space to sit and relax after a day out. However - the best part has to be the friendliness of the staff. We connected with Mr. Eric the first day when he helped us with our suitcases and proceeded to literally walk us to a spot we asked him about finding (Many blocks away - in the rain). He has been so delightful ever since. Great tips, conversation, and generally friendly vibes from Mr. Eric and the front desk staff. Will DEFINITELY be back. Gracias Sr. Eric & todo el equipo Obelisk.

  • 5/5 Jeremy S. 1 year ago on Google
    Erick and Helana who work up front were absolutely amazing. We left our passport in an Uber on the way to the hotel and didn't speak Spanish and they helped us get it back. They were the silver lining in a very stressful situation. All of the staff was very kind and considerate, would definitely recommend you check this place out!

  • 5/5 Carsten W. 1 year ago on Google
    Excellent place for business travel as well for vacation. Erick and his colleagues took perfect care of all our needs. Should I return to CDMX, this will be the place to stay at. Rooms are perfectly clean.

  • 5/5 Shun K. 1 year ago on Google
    Excellent place for stays in business and vacation. Properties are all very clean and staff are very nice. Especially Erick Ruiz gave me a very polite and professional services in any kind of situations, and I would definitely recommend you to stay Obelisk to make your stay in Mexico City precious!


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