1/5 Melvyn P. 4 months ago on Google
I
have
never
had
a
problem
with
Cruze
coffee
and
beans,
they
have
been
really
good
and
consistent,
until
I
bought
a
1
Kg
'The
Godfather'
coffee
beans
at
Smithfield
in
Dec
2023
!
I
have
a
Breville
Coffee
Machine
and
when
I
grinded
the
beans
at
home,
my
Breville
machine
ground
to
a
halt.
I
inspected
the
machine
and
found
a
foreign
metal
object
in
my
Grinder
and
thought
wow
the
Breville
really
wore
itself
out
after
2
years.
I
subsequentially
bought
another
brand
new
Breville,
and
using
the
same
beans
had
the
same
issue
and
realised
it
must
be
something
in
the
beans
-
I
sieved
and
inspected
the
beans
and
to
my
shock
found
the
same
small
metal/stone
objects
(I
have
pics
to
share)
the
size
of
a
coffee
bean.
I
subsequentially
sent
a
message
to
Cruze
(Using
contact
us
on
Website)
to
contact
me
to
discuss
at
least
discretely,
and
I
have
received
no
reply
-
I
have
replaced
my
brand
new
Breville
under
warranty
within
2
days
and
did
not
want
to
make
a
scene
with
Cruze
given
I
want
to
support
'buying
local'
and
give
Cruze
the
benefit
of
the
doubt
as
this
maybe
an
anomaly,
or
a
one
in
a
million
problem,
or
something
that
could
become
a
big
problem
for
them.
It
would
have
shown
great
customer
service
if
you
had
the
courtesy
to
respond
to
my
message
as
a
'duty
of
care'
!
