I live in the city of Buffalo and these chargers are down/unavailable more than they are available. Oftentimes, there's only one charger available for use making it especially difficult for people who visit this area and have no other alternatives. These chargers malfunction during colder months, y'all gotta work that out because the temps in Buffalo can get frigid. The availability of chargers should also be transparent via internet search engines (Google, Bing, etc.) and not only using your app. I've spoken to many nice out-of-town folks (some who don't speak fluent English -add more language selections on the stations) who go into panic mode when they can't charge their vehicle because chargers are limited. I always offer up mine because I am closer to home and never want to experience what that feels like. The demand for EV's doesn't align with the supply of charging stations and/or the amount of kWh sometimes promised per charge. There's too much stress and pressure on consumers and not enough action taken by Companies who should be making the transition from gas to an EV easier. The goal for creating a cleaner Earth is a bit one-sided. You have to supply better chargers if you really want to "Electrify America".

After reading the reviews, I was hesitant on coming here because I had barely enough charge to make it to Rochester. I decided to chance it and come by, and thankfully I was able to snag one of the fast chargers. Fast chargers are pretty much non-existent in Rochester so I have nothing to compare it against. However, 30 minutes got me about 30% in charge. 4 stars because there were a couple that were out.

Hyundai Ioniq 5 - 1 station not online, 350kw would charge for a minute and stop, unplug, plug back in, try again with same result, had to move to 150kw which fortunately did 160-170kw before slow down to 80% but annoying to have to move and wait for slower charger.

I’ve charged my 2022 Ioniq 5 five or six times here in the last month. No issues whatsoever. The 350kW chargers have worked perfectly every time. Plug in and go. Not sure what has been happening for the people who have left negative reviews but my experience here has been positive every time. UPDATE: tried going here on 11/8/22 and 11/15/22. The station was out of service both times. It appears it is being repaired or upgraded. Regardless, as of 11/15/22, the station is NOT operational. UPDATE 2: visited on 11/26/22 and the station is back online. 3 of the 4 charging stations have been upgraded to newer models. Charging station 4 is still one of the older models but it still works fine as it is the one I used. UPDATE 3: visited on 12/19/22. All 3 of the newly installed charging stations were “unavailable”. The older station still there was operational and in use. It appears this location has become unreliable since they chose to upgrade the charging stations. Very disappointing.

Recently upgraded to latest generation chargers. Hopefully reliability will improve as a result and our first charge here post-renovation was flawless.

I like free service. 1 star less because someone put his car for charging for a long time and didn't come till my car charged full on another station. Should be charged money for ideal time after full car charged.

SOL. All charging bays is being used. Be prepared to wait. SUNDAY evening 6:35 pm. Only 4 chargers can be used at a time.

Works good once you get it to connect. While the chargers initially wouldn’t accept the EA Apple wallet member card, they did work the last time I was there, otherwise have to initiate from the mobile app. 3 of 4 chargers seem to be working now, up from 2 of 4 previously.

Hands down the best fast chargers in Buffalo. We charge our Lightning there every time we need a quick charge.

Four charging stations. Three up to 350 kw, one at up to 150 kw. Can be busy at times, so it's hit or miss if you can get an open charger.

Half the chargers would not work, finally got connected to a 350 kW charger and topped out at 20 kW with 18% battery.