Scheduled an appointment and my doctor's office sent the labs over to Quest. Upon arriving I was told I needed a paper print-out to get service. Not once have I ever been asked for a piece of paper. I asked if they could be accommodating and print it out from my phone since they "required" it, but still refused. They wasted my time. I am baffled by how much they brick-walled me so I just got up and left.

I made an appointment using their automated phone system. When I got there, after waiting for an hour, I asked why I was being skipped, the rudest nurse ever said that I was not on their system. I even showed her the confirmación code that I was given over the phone and yet she refused to even look at it and refused to provide the service I needed. First time at that location. I do not recomend it at all. That nurse needs to lean a thing or too about compassion and customer service.

Your phlebotomist (52 year old Asian woman) should keep her thoughts and comments to herself about 'how much older someone looks than their age'. . . Very rude!! Also someone kindly inform this opinionated excuse for a 'professional' that adults are allowed to leave without a bandaid, especially if they have a reaction to adhesives. And yes 'medical tape' counts. UGH!

I came in without an appointment hoping to get in quick. It took about an hour but again, I didn't have an appointment so that's my own fault and wasn't terrible. I was taken back and blood drawn by Emily. She was probably the best I've ever had getting bloodwork. I wasn't even sure that she had the needle in, she was that good. She was also warm and friendly. I'll be returning to this location when needed and hopefully I'll get Emily or someone as great as she is!

I always go to this location. I have never had a negative experience there. Most times I walk in with no appointment and service is quick. Staff is friendly and no pain when drawing blood.

This is basically for walk-ins. Sometimes urgent testing is required, but quest only cares about quantity. Walkins are totally screwed. I wish they would take that into consideration when someone has serious health issues, or worse, cuz they couldn't get prompt labwork. You can rarely get an appointment the day the doctor orders your tests, Or the next day for that matter. I have been to 2 different quests in 2 days as a walk in and have yet to be seen, Because there were no appointments available in the 5 or 6 branches closest to me. Your greed is playing with peoples lives. Walkins are a thing of the past.

I trust going to the quest on center rd in the Wimbledon plaza. As always it is very easy to pick an appointment online. You always get a text the day before and day of giving you a friendly reminder and special instructions. You are taken on time. Staff is extremely friendly and go out of their way to make you feel comfortable .They are very good at what they do. I had room 1 with Emelita on may 3rd 900 am .she was fantastic. Hardly felt anything. I will request her again. I trust this place. Thank you

My nurse was so nice and extremely personable. I get very veryyyy nervous giving blood or having anything with needles done and she knew exactly how to calm me down and handle it. This was the first time I had blood drawn and didn’t think i was going to pass out!