Aurora Pet Hospital image

Aurora Pet Hospital

Veterinarian Animal hospital

👍👍 Great pet hospital and staff. I have been taking my dog to the Aurora Pet Hospital since 2013. I am thoroughly impressed with the veterinarians (especially Dr. Meisner) and staff. They have always been receptive to any of my concerns and questions. My dog is very nervous and can be reactive under st... People often mention staff, care, years,


Address

410 Olean Rd, East Aurora, NY 14052

Website

www.aurorapethospital.com

Contact

(716) 655-0305

Rating on Google Maps

4.50 (143 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 8 AM to 5 PM
  • Tuesday: 8 AM to 8 PM
  • Wednesday: 8 AM to 8 PM
  • Thursday: 8 AM to 6 PM
  • Friday: 8 AM to 5 PM
  • Saturday: Closed

Featured Reviews


Frequently mentioned in reviews: staff (10) care (10) years (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Melanie C. 3 years ago on Google
    Great pet hospital and staff. I have been taking my dog to the Aurora Pet Hospital since 2013. I am thoroughly impressed with the veterinarians (especially Dr. Meisner) and staff. They have always been receptive to any of my concerns and questions. My dog is very nervous and can be reactive under stress. They have worked with us and have made his visits positive. He actually seems to enjoy going to the vet. I am grateful that I take my dog to them for his medical care. I strongly recommend Aurora Pet Hospital to other pet owners for their pet care.
    2 people found this review helpful 👍

  • 5/5 Brianna W. 3 years ago on Google
    I absolutely love APH, we take our dog here for all his shots and grooming. He isn't an easy dog and this isn't always an easy job so I commend them. As someone who works in the medical field, we should always be compassionate especially during covid. It is a hard thing to navigate around and everyone is doing their best. The front desk always does their best to find a day and time that works well with my schedule, the techs treat my dog as if he is one of their own and I cannot say enough good things about Dr. M- the best Vet there is!!
    2 people found this review helpful 👍

  • 5/5 Jason H. 2 years ago on Google
    Best place ever. They care about you and your pets and the girls in the office are just fantastic. I found them during end care for one of my dogs and they let me know where we were at every step and we're just as sad when they left is
    1 person found this review helpful 👍

  • 2/5 kl swa (. 2 years ago on Google
    The vets are amazing- sweet, professional, extremely knowledgeable. The front desk staff is rude at best. Short, accusatory, and unmoving. It's like being in an abusive relationship - you have to deal with the rude and aggrogant front desk staff that will leave you feeling irrated and unwanted to then seeing the sweet and positive vet staff. It's like you have to prove your loyalty by overcoming your anger before getting to see the professional. If I hadn't been coming here for the last 20+ years, I would NEVER come back.
    1 person found this review helpful 👍

  • 2/5 Sean D. 2 years ago on Google
    Been here 5 times b4. Felt like a blonde at a car dealership, my dog has a growth on his face, been there 3 years or so, now its a problem. I only go to the vet for problems not check ups, they knew about the growth, tell me to come in, I said ok, he also needs a new rabies shot. Before I knew what hit me I had a $375 bill w/o touching his bleeding face. I didnt have proof of getting his booster shots with me so I had to start from scratch as if my 8.5 year old dog was a puppy. They push/sell real hard but hesitate to tell you how much each "add on" is gonna be, I felt guilted into the shots and testing. Covid nonsense protocalls there, so I didnt have my gf to help remember what our dogs history is. Life gets busy and hard to figure out when we can make another appointment for him to get the main concern fixed. I show up for the booster shots, they are for Dhlpp? and lyme disease, $81, not rabies, Im so lost, dont sell me stuff he doesnt legally need. They want to do another blood test $160 because I waited 2 weeks to plan his surgery and they are 3 to 4 weeks booked, so dumb.
    1 person found this review helpful 👍

  • 5/5 Kirsten C. 5 years ago on Google
    Dr. Kim Meisner is exceptional! She really cares! The entire team makes you feel welcome and loves our furry kids! We have 3 long haired Shiloh Shepherds that were just professionally groomed by Sherrie at Aurora Pet Hospital. Sherrie was great!! Our dogs are immaculate now! They feel and look amazing! I recommend this vet and group all the time!
    1 person found this review helpful 👍

  • 5/5 Carl K. 9 months ago on Google
    Been our vet for out diabetic cat about 7 years now. Great people. She's still going strong at 18 years now
    1 person found this review helpful 👍

  • 2/5 Elizabeth L. 11 months ago on Google
    Loved Dr. Keen but service has gone down hill since he left. Was there on 6/9 for annual check up and shots - the staff tried to give my pup treats twice even though she’s severely allergic (in her chart- was actually diagnosed by the facility). Told me she looked great nothing to mention - now just over a week later we just got back from an emergency visit at a different vet to find out that some of her teeth are damaged and one so bad that now it’s infected and she’ll need to have surgery to remove it. Never not once in the past 5 years we’re her teeth ever mentioned as an issue or something we needed to keep an eye on. Disgraceful.
    1 person found this review helpful 👍

  • 5/5 Jessica C H. 1 year ago on Google
    Always amazing service. So friendly and knowledgeable. I have nothing bad to say because they've always made it so easy.
    1 person found this review helpful 👍

  • 1/5 Brian J. 9 months ago on Google
    Won’t sell a liver supplement to me because we’re not a patient. We have an elderly dog that needs it and we’re 1000 miles from home. It’s a shame they couldn’t make an exception.

  • 2/5 Ahzdiosh 1 year ago on Google
    I know vets are pricey but $68 is a lot for less than 15 minutes work and did she really have to make us wait so long? Extra expenses conveniently mounted up. The assistant was nice.

  • 5/5 Barbara S. 7 months ago on Google
    Excellent pet care. Very thorough & caring. They called to check up on my dog 2 days after her surgery.

  • 5/5 Dave K. 1 year ago on Google
    Outstanding veterinary care. These folks really care about your pets. No pushing products or any of that kind of thing. Genuinely kind, caring and knowledgeable veterinary medicine.

  • 1/5 Ian L. 1 year ago on Google
    I had my dog spayed here, they gave a high estimate of $450 and ended up charging $750, with hundreds of dollars prior to the surgery date for screening tests. The office said it was the "owners responsibility" to check on costs of each part of the procedure and not the vets to disclose said changes. The receptionist Jess than said that if I was "really concerned about money, than I should go to a different vet." It seems that every visit prior to this they were looking for ways to charge money for unnecessary tests. When I had initially made the appointment for my new dog I asked to make sure that my ex-wife wasn't listed as a contact, and they actually never called me for an appointment reminder but disclosed that they had contacted her anyway.

  • 1/5 Dust K. 1 year ago on Google
    This place is absolutely awful. I cant believe how rude the staff are . Called them for vet records because I left for a better vet (any other clinic) and they were super nasty to my wife over the phone. I'm reporting this place.

  • 4/5 Carl M. 1 year ago on Google
    Great service! Great with the pets and great with the owners. A little pricey, but I guess that's what confidence costs nowadays.

  • 5/5 Michelle D. 11 months ago on Google
    The doctors and staff at Aurora Pet Hospital are, hands down, absolutely wonderful. On the recommendation of a friend, I've been coming here for several years now with my cats (rescue and feral) and my dog, who also just today had dental surgery. Dr. Meisner and all the staff are incredibly kind, patient and professional....answering all my questions in a thorough and thoughtful manner, providing updates during surgical procedures and they truly care about the pets they provide medical services to. I think their prices are very reasonable. I simply can't imagine going anywhere else and am so thankful they are in my area.

  • 1/5 Justin B. 1 year ago on Google
    DO NOT GO HERE!!!! This place is absolutely awful. I dont know how or why anyone would go here . They will overcharge you, they will treat you like they are better than you , they do not care about your animal . All they care about is the $$$ I've had 1 too many bad experiences with this poor excuse for a vet.

  • 5/5 Michael F. 1 year ago on Google
    The vets here were great and supportive while we handled the passing of our family's first cat. Would recommend their services to anyone and appreciate the timely help.

  • 5/5 Heather M. 2 years ago on Google
    Dr Meisner and her staff are amazing. We have been taking our family pets (dogs and cats) here for years and they are always treated with kindness and caring.


Call (716) 655-0305 Open on Google Maps

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