5/5 Michael B. 4 years ago on Google
Jeremy
at
Gem
Design
and
his
fantastic
staff
have
earned
all
of
my
jewelry
business
pretty
much
forever.
The
attention
to
detail
and
customer
service
is
completely
unmatched
in
every
regard.
I
recommend
all
my
friends
and
family
to
go
there
for
any
needs.
Jeremy,
the
owner,
does
phenomenal
custom
jewelry
himself,
in-house.
My
wife's
engagement
ring
was
done
by
Jeremy
himself,
as
was
her
wedding
band.
The
attention
he
gave
me
was
extremely
personalized,
and
his
workmanship
is
unmatched.
Jeremy
wants
the
finished
product
to
be
perfect,
so
he
never
up-sells
something
unreasonable
or
outside
your
price
range.
There
were
times
where
he
talked
me
down
from
something
that
would
have
been
"too
much",
because
of
his
honesty
and
commitment
to
quality.
We
worked
on
a
custom
design
for
over
a
week,
and
I
started
feeling
bad,
thinking
I
was
taking
too
much
time.
Jeremy
kept
assuring
me,
he
wants
the
result
to
be
perfect,
there's
no
need
to
rush.
He
was
right.
You
might
think,
"what
about
his
prices?"
Best
in
town.
No
question.
I
stopped
at
a
"competitors"
store
that
had
a
50%
off
sale,
and
Jeremy's
REGULAR
prices
beat
them
handily.
Not
to
mention,
better
quality,
better
displays,
more
modern
pieces.
I
needed
a
white-gold
chain
to
go
with
a
pendant,
so
he
found
the
perfect
length
and
cut
that
he
knew
would
awe,
then
reduced
the
price
because
I
was
buying
the
two
together.
I
never
asked
for
a
deal,
Jeremy
just
did
it
anyways.
Gem
Design
does
top-quality
repair
and
restoration
of
faded
pieces.
My
wife
and
I
have
had
possibly
a
dozen
items
cleaned,
tightened,
polished,
repaired,
etc.
If
for
some
reason
the
team
doesn't
feel
100%
confident,
they'll
send
you
to
the
right
spot.
We
had
an
antique
piece
that
Jeremy
didn't
know
well
enough,
so
he
referred
us
to
a
trusted
colleague.
When
my
wife's
family
visits
from
out
of
town,
they
have
started
bringing
their
jewelry
to
Gem
Design
for
upkeep.
Honesty
and
professionalism
at
the
highest
levels.
If
Gem
Design
hadn't
already
won
over
my
trust
and
loyalty
with
their
business
model,
they
also
have
a
giant
fluffy
Newfoundland
named
Vader,
who
is
possible
the
best
"shop-dog"
I've
ever
met.
Is
there
a
more
complete
package
anywhere?
I
cannot
fully
describe
the
professionalism,
honesty,
and
quality
of
Jeremy
and
the
Gem
Design
team.
They
have
won
all
my
business,
forever,
and
I
recommend
them
to
friends,
family,
neighbors,
anyone.
You'll
never
have
a
better
experience
at
any
other
store,
period.
Gem
Design
is
the
absolute
full
package
in
every
single
way.
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