Polaris Toluca image

Polaris Toluca

Motor vehicle dealer Motorcycle shop

😠 Terrible service, I had an appointment with the manager and when I arrived they had to call him and he said someone else would attend to me. Really terrible, I hope they change the staff, I went to Can Am and even without an appointment the general manager helped me. People often mention service, attention, Excellent, atenci, servicio, Excelente, Good,


Address

Carretera Toluca - México Km 42 + 350 Ortiz Rubio, 52740 Ocoyoacac, Méx., Mexico

Website

www.polaristoluca.com

Contact

+52 728 690 6070

Rating on Google Maps

4.40 (201 reviews)

Open on Google Maps

Working Hours

  • Sunday: 10 am to 3 pm
  • Monday: 9 am to 6 pm
  • Tuesday: 9 am to 6 pm
  • Wednesday: 9 am to 6 pm
  • Thursday: 9 am to 6 pm
  • Friday: 9 am to 6 pm
  • Saturday: 9 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: service (17) attention (12) Excellent (11) atenci (10) servicio (9) Excelente (8) Good (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 ARI N. 3 years ago on Google • 390 reviews
    Terrible service, I had an appointment with the manager and when I arrived they had to call him and he said someone else would attend to me. Really terrible, I hope they change the staff, I went to Can Am and even without an appointment the general manager helped me.
    3 people found this review helpful 👍

  • 3/5 Fernando A. 11 months ago on Google • 203 reviews
    I have to say that everything went well, although I also think that there is a lot of begging with their units, I bought a motorcycle and it took longer than I expected to deliver it to me, I have asked them for a quote for the accessories and they have not sent them to me, I think that can improve the service a little, I know that there are people who buy much more than what I buy but I think that all customers are very valuable
    2 people found this review helpful 👍

  • 5/5 Miguel Angel Pérez W. 5 years ago on Google • 384 reviews
    Excellent attention from your staff. Highly recommended. They are true experts
    1 person found this review helpful 👍

  • 5/5 Cruz De J. 5 years ago on Google • 126 reviews
    On a night route and before tasting
    1 person found this review helpful 👍

  • 4/5 A rodar y rodar M. 4 years ago on Google • 190 reviews
    Unparalleled treatment in the sales area, opportunities to improve and achieve excellence would be to have a greater assortment of accessories and spare parts in stock since when you require a part it takes approximately between a month to a month and a half, in the sales area service have improved since previously if they failed in some details in preventive and corrective services, the Polaris - Indian brand requires permanent promotions of months without interest and/or incentives in cash purchases, on the other hand the taking of motorcycle on account when purchasing one of their brand is one of the best offers

  • 5/5 EDUARDO S. 4 years ago on Google • 165 reviews
    Nice place, relaxing atmosphere, super attention from the entire stand, incredible support from everyone!

  • 5/5 Greta T. 5 years ago on Google • 65 reviews
    Very nice and the treatment is good, they just need a sign with greater visibility on the road because it is hardly visible.

  • 5/5 DANOR94 5 years ago on Google • 21 reviews
    The best after-sales and pre-sales service, the best attention and the best products

  • 5/5 Alf M. 5 years ago on Google • 10 reviews
    The best POLARIS and INDIAN MOTORCYCLE agency in all of Latin America, excellent service and atmosphere, after-sales service is prompt and efficient, the sales force is always very attentive, helpful and professional, service and workshop always very professional and prepared.

  • 5/5 Jorge L. 5 years ago on Google
    (Translated by Google) Excellent service (Original) Excelente servicio

  • 5/5 Sadom Gomez T. 5 years ago on Google
    (Translated by Google) Excellent service and attention first. (Original) Excelente servicio y atención de primera.

  • 5/5 lahainet 5 years ago on Google
    (Translated by Google) Good attention (Original) Buena atención

  • 4/5 Daniels Castro S. 5 years ago on Google
    (Translated by Google) Good service (Original) Buen servicio

  • 5/5 Fabio R. 5 years ago on Google
    (Translated by Google) A great attention (Original) Una gran atención.

  • 5/5 adolfo g. 5 years ago on Google
    (Translated by Google) Excellent service and an affordable price (Original) Excelente atención y un precio accesible

  • 5/5 Ana D. 5 years ago on Google
    (Translated by Google) Excellent customer service. (Original) Excelente servicio a clientes.

  • 5/5 Xela V. 5 years ago on Google
    (Translated by Google) New there is going (Original) Nueva hay va

  • 5/5 KR. Z. 5 years ago on Google
    (Translated by Google) Good attention (Original) Buena atención

  • 5/5 Alejandro Giles Y R. 5 years ago on Google
    (Translated by Google) Another world. Thank you Eli Vázquez for the time and the help. I hope to stay with that bike !!!!! Excellent place. Excellent service (Original) Otro mundo. Gracias Eli Vázquez por el tiempo y la ayuda. Espero quedarme con esa moto!!!!! Excelente lugar. Excelente servicio

  • 5/5 Maria Guadalupe Espejel L. 5 years ago on Google
    (Translated by Google) Excellent motorcycles (Original) Motos excelentes

  • 5/5 Eduardo José Quiroz M. 5 years ago on Google
    (Translated by Google) The best attention!! Ask for Poncho, he is super friendly and professional! (Original) La mejor atención!! Pregunta por Poncho, es súper amable y profesional!

  • 5/5 Jorge José Castillo L. 2 years ago on Google
    (Translated by Google) If you are looking for excellence, you are in the right place. (Original) Si buscas excelencia estas en el lugar indicado

  • 3/5 Ricardo G. M. 2 years ago on Google
    (Translated by Google) They dropped the Indian brand, now it's just Polaris. (Original) Retiraron la marca Indian, ahora sólo es polaris.

  • 1/5 Carlos G. 2 years ago on Google
    (Translated by Google) Bad attention people with very bad half star mode (Original) Pésima atención gente con muy mal modo media estrella

  • 5/5 Siul O. 1 year ago on Google
    El,personal muy profesional en cuanto a ventas se refiere,

  • 5/5 Ray G. 4 years ago on Google
    (Translated by Google) They are always very friendly and have a great service. (Original) Siempre son muy amables y tienen un magnifico servicio.

  • 4/5 Mercedes M. 4 years ago on Google
    (Translated by Google) Good attention only that it will take a long time to bring the parts you need (Original) Buena atención solo q tardarán mucho en traer las piezas q necesitas

  • 5/5 Manuel V. 4 years ago on Google
    (Translated by Google) Excellent attention from Julio. (Original) Excelente atención por parte de Julio.

  • 5/5 Crisanto H. 4 years ago on Google
    (Translated by Google) Very good attention, you can get on and take photos (Original) Muy buena la atención,puedes subirte y tomar fotos

  • 4/5 Eduardo G. 4 years ago on Google
    (Translated by Google) The best side by side although waters with the guarantees (Original) La mejor side by side aunque aguas con las garantias

  • 4/5 Reina H. 4 years ago on Google
    (Translated by Google) .uy good place to quote the ATVs very helpful staff thanks. (Original) .uy buen lugar para cotizar las cuatrimotos el personal muy atento gracias.

  • 5/5 ElMiguel F. 4 years ago on Google
    (Translated by Google) It's very cool because there are 2 Indiana motorcycles that my dad buys there and they serve very well (Original) Está muy genial ya van 2 motos Indiana que compra mi papá ahí y atienden muy bien

  • 5/5 Muppet S. 4 years ago on Google
    (Translated by Google) Perfect place (Original) Perfecto lugar

  • 3/5 LGO R. 3 years ago on Google
    (Translated by Google) Large store (Original) Amplia tienda ¡¡

  • 5/5 Magaly G. 4 years ago on Google
    (Translated by Google) Excellent motorcycles, excellent brands, fan of the Indians. ? (Original) Excelentes motos, excelente marcas, fan de las Indians. ?

  • 5/5 Jose Luis D. 5 years ago on Google
    (Translated by Google) The best manager .... (Original) El mejor gerente....

  • 1/5 Marco C. 4 years ago on Google
    (Translated by Google) Terrible technical service, the service manager is a nefarious person (Original) Pésimo servicio técnico, el gerente de servicio es una persona nefasta

  • 4/5 lazariie j. 4 years ago on Google
    (Translated by Google) They are very attentive (Original) Son muy atentos

  • 5/5 Roberto P. 4 years ago on Google
    (Translated by Google) Excellent service (Original) Excelente servicio

  • 5/5 Aldo V. 4 years ago on Google
    (Translated by Google) Everything excellent (Original) Todo exelente

  • 5/5 Alvaro B. 4 years ago on Google
    (Translated by Google) they make a difference (Original) hacen la diferencia

  • 5/5 Roberto Ortega Z. 5 years ago on Google
    (Translated by Google) Good and powerful bikes (Original) Buenas y poderosas motos

  • 5/5 Jesus Antonar s. 5 years ago on Google
    (Translated by Google) Very fast (Original) Muy rapidos

  • 4/5 Pedro P. 5 years ago on Google
    (Translated by Google) Good treatment, they have limited inventory of puntccionea and wait time of 2 weeks. (Original) Buen trato, tienen limitado inventario de regaccionea y tiempo de espera de 2 semanas.

  • 3/5 Silvestre F. 4 years ago on Google
    (Translated by Google) The bathrooms always smell good (Original) Los baños siempre huelen bien gacho

  • 5/5 Javier N. 3 years ago on Google • 1 review
    Cool


Call +52 728 690 6070 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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