1/5 J M. 2 years ago on Google
My
family
has
seen
this
restaurant
many
times
in
passing
and
we
decided
to
give
it
a
shot
for
my
Father's
Birthday.
I
can’t
express
how
severely
disappointed
I
am.
Last
time
we
went
out
to
dinner
was
7
months
ago
so
we
were
very
excited.
After
placing
our
order
for
appetizers
and
three
entrees,
the
appetizer
came
out
right
away.
It
was
delicious
but
barely
warm
(surprising
because
it
came
out
so
fast).
The
entrees
took
a
long
time
to
come
out
but
there
was
a
sign
on
the
door
asking
for
patronage
patience
for
any
delays
due
to
staff
shortage,
which
we
understand,
so
we
waited
patiently.
Our
disappointment
came
when
the
waiter,
Gerardo,
brought
out
our
main
meals,
we
were
short
one
entree.
The
manager
Marcos
came
over
moments
later
and
advised
that
for
our
third
entree,
fish
and
chips,
they
were
out.
How
did
they
not
tell
us
this
40
minutes
prior
when
the
order
was
placed?
How
did
they
tell
us
this
after
they
delivered
our
other
two
entrees?
My
father
and
I
ate
while
my
mother
sat
there,
and
by
the
time
her
food
came
out
and
she
ate,
my
father
and
I
were
done.
We
didn’t
get
to
enjoy
a
meal
together
and
my
mother
felt
rushed.
Very
disappointing,
we
should
have
been
made
aware
shortly
after
the
order
was
placed
that
one
of
the
entrees
was
not
available,
not
after
40
minutes
and
after
they
had
brought
out
our
tables
entrees.
Additionally
there
was
no
discount
or
compensation
given
for
the
inconvenience.
I’ve
worked
at
restaurants
before
and
this
should
have
been
handled
differently.
Very
upsetting
Angry
Owl,
especially
for
my
families
special
occasion.