Smiles Orthodontics image

Smiles Orthodontics

Dental clinic Orthodontist

One of the Top rateds in El Paso


Address

855 Resler Dr, El Paso, TX 79912

Website

www.smiles-orthodontics.com

Contact

(915) 585-8595

Rating on Google Maps

5.00 (443 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8:30 AM to 5 PM
  • Friday: (Good Friday), Closed, Hours might differ
  • Saturday: Closed
  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 9 AM to 6 PM
  • Tuesday: 8 AM to 5 PM
  • Wednesday: 7:30 AM to 3 PM

Featured Reviews


Frequently mentioned in reviews: staff (50) Smiles (33) recommend (31) Menendez (24) Orthodontics (24) treatment (23) friendly (21) braces (20) great (17) professional (15)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Bruce W. 4 years ago on Google
    Very friendly staff, they always work around my job schedule to make appointments and are kind to respond to any questions I have. They even helped with my financial situation when my insurance wouldn't cover the costs of braces; truly great place.
    2 people found this review helpful 👍

  • 5/5 Elizabeth H. 5 years ago on Google
    It is a great place to go to. Everyvody is really nice and helpful. The staff is always in a good mood and very respectful
    1 person found this review helpful 👍

  • 5/5 sandra a. 4 years ago on Google
    Dr. Menendez and her staff are so kind and professional. I will always recommend them for the highest level of care for their patients.
    1 person found this review helpful 👍

  • 5/5 Ariana A. 4 years ago on Google
    I just finished my Invisalign treatment with Dr. Menendez and the Smiles Orthodontics team. I love the results and everyone who works at this office. As a working professional they always accommodated my work schedule and were very respectful of my time. I enjoyed seeing them and looked forward to all my appointments. Dr. Menendez is a wonderful orthodontist for all ages!
    1 person found this review helpful 👍

  • 5/5 jennifer de s. 4 years ago on Google
    Smiles Orthodontics is awesome! The staff is super friendly and helpful. They are very accommodating and flexible to fit you in for an emergency. I highly recommend Smiles!
    1 person found this review helpful 👍

  • 5/5 Becky R. 4 years ago on Google
    I highly recommend this clinic. We’ve had the best experience from the best customer service to dental assistants to the Doctor. They are very professional and always ensures that your experience is a great one.
    1 person found this review helpful 👍

  • 5/5 Candice R. 4 years ago on Google
    The staff is so helpful and friendly. They work hard to accommodate for payments and scheduling. Dr. Menendez is kind and honest. I appreciate her honesty and explanation of treatment procedures. Highly recommend!
    1 person found this review helpful 👍

  • 5/5 Caitlin L. 5 years ago on Google
    I’ve been coming here for the past 3 years and the staff has always been so sunderstanding and kind! I love all the ladies and my family and I have always been pleased! My sister and I’s beautiful smiles are all thanks to them!!!
    1 person found this review helpful 👍

  • 5/5 Carlo M. 5 years ago on Google
    Staff is super friendly and it’s a really welcoming environment , they also did a great job on my teeth.
    1 person found this review helpful 👍

  • 5/5 Nadia S. 5 years ago on Google
    Great experience from start to finish. Friendly staff, all information was clear and up front from Dr. Mendez. Carmen at front desk was willing to put up with all my insurance questions. Appointments are quick and easy. I appreciated that they accommodated changes.
    1 person found this review helpful 👍

  • 5/5 Bernice M. 5 years ago on Google
    Staff is very friendly, courteous, and professional! Every visit from the very beginning was easy and smooth. Dr. Menendez is an excellent Orthodontist! Highly Recommend!
    1 person found this review helpful 👍

  • 5/5 Ricardo P. 5 years ago on Google
    Friendly environment, awesome staff! Highly recommend. Got my braces off today!
    1 person found this review helpful 👍

  • 5/5 Susan A. 5 years ago on Google
    The staff is very friendly and always make you feel welcomed during your visits. Dr. Melendez is very thorough and discusses the different options to get you the best results. She is very caring and gives back to the community. I highly recommend Smiles Orthodontist and Dr. Menendez if you are need an Orthodontist.
    1 person found this review helpful 👍

  • 5/5 Gun F. 4 years ago on Google
    I recently finished my braces treatment with Smiles Orthodontics and I could not be any more pleased with the results. The staff is super friendly and I was always seen promptly after checking in for appointments. I highly recommend this office for anyone looking to improve their smile! -Andy
    1 person found this review helpful 👍

  • 5/5 Lanisa M. 5 years ago on Google
    The ladies of Smiles Orthodontics are fantastic!! Extremely friendly and would remember me every time I came in. They treated me more as a friend than a patient. The Orthodontist is very knowledgeable and explained everything to me in detail. I never had to wait when I came in. As soon as I sat down they immediately came out to get me. I’m so happy about my new smile!! I highly recommend Smiles!!
    1 person found this review helpful 👍

  • 5/5 Bianca G. 1 year ago on Google
    Smiles Orthodontics is great! Dr. Menendez and her staff are amazing, nice and always welcoming. Wait time is very minimal, I would be in and out within 15-20 minutes unless I knew I was going to be there longer which the staff made me aware of. Truly the best experience I have ever had with my orthodontic treatment. They were very efficient with my treatment plan. I just got my braces off and I am very pleased with the results. I would definitely recommend Smiles Orthodontics to anyone!
    1 person found this review helpful 👍

  • 5/5 Jessica 1 year ago on Google
    Smiles Orthodontics is great! I just got my braces off and I’m very happy with everything. My family also came here and the treatment was very fast for all of us. Everyone is very friendly and waiting times are short. I would definitely recommend to others.
    1 person found this review helpful 👍

  • 5/5 Andrea M. 1 year ago on Google
    By far the best place to get your braces done! Dr. Menendez and her staff have been the most charismatic and overall the most amazing. My braces journey was extremely enjoyable and that is because of everyone that helped and guided me through at Smiles Orthodontist. 100% would recommend!
    1 person found this review helpful 👍

  • 5/5 Paola A. 1 year ago on Google
    I am so grateful to Dr. Menéndez and all her staff. I’d already been receiving orthodontic treatment and moved here from abroad. She took me on as a patient and I was able to complete my treatment. She and her staff are so kind and thorough. Thank you so much!
    1 person found this review helpful 👍

  • 5/5 Jasmine P. 1 year ago on Google
    Super friendly staff! This definitely made my visits more comfortable! Also they are really flexible when scheduling appointments. This is great for those who get their schedules not that far in advance. I would recommend to anyone getting braces!
    1 person found this review helpful 👍

  • 5/5 Ivan A. 5 months ago on Google
    The Doctor and specialists are very professional, patient, helpful and kind. They make our kids feel at ease during their consultations. Their staff is knowledgeable and easy to work with on making and changing appointments. Great place for your kid's orthodontist needs!
    1 person found this review helpful 👍

  • 5/5 Elena Y. 5 months ago on Google
    We went to 3 Orthodontists, because my daughter was looking for the best aligners & up to date procedures that were going to straighten her teeth that would still allow her to eat sticky candy. 😊 I was looking for the best price & location. Dr Silvia M. Menendez offered that & her helpful & patient staff made the choice just that much easier. 🙏😁
    1 person found this review helpful 👍

  • 5/5 Victoria H. 6 months ago on Google
    This place and ALL of the staff is amazing. The office is clean and welcoming, complimentary coffee. So great with my daughter. From the consultation to regular appt to an emergency when my daughters expander came loose. Melissa was and is always an amazing help and always does it with a smile.
    1 person found this review helpful 👍

  • 5/5 Marijose Ortiz A. 9 months ago on Google
    Awesome staff! Everyone is super nice and welcoming, my teeth have never looked better and they’re super gentle with all treatments. They also use awesome new technology for retainers and make it super easy to request a new one. Personally love my experience coming in for check ups
    1 person found this review helpful 👍

  • 5/5 Irenesal 0. 5 months ago on Google
    My son and I both had our braces done here. We have beautiful results! Everyone is very friendly and helpful! Highly recommend ❤️
    1 person found this review helpful 👍

  • 5/5 Marie O. 8 months ago on Google
    Dr. Melendez and her team are amazing! I have had the pleasure of taking my kids here and I’m obsessed with their beautiful smiles. The staff are friendly and quick to squeeze in my kids when any emergency comes up. They also have affordable payment plans which I was able to take advantage of. Thank you, Smile Orthodontics!!
    1 person found this review helpful 👍

  • 5/5 Kimmbo Q. 4 years ago on Google
    O.M.G ? I’m so in love with Smiles Ortho. Thank you for making me feel so confident with a beautiful smile.
    1 person found this review helpful 👍

  • 5/5 Heather B. 4 years ago on Google
    We love Smiles Orthodontics! Dr Menendez and her staff are outstanding. They are kind & thoughtful, always putting my son at ease. He required extensive correction over many years and has an aversion to most doctors but he never complains about coming here. They’ve actually been a blessing to us. Would recommend to anyone requiring orthodontic treatment, whether routine or extensive. You’ll definitely be pleased with the treatment and results.
    1 person found this review helpful 👍

  • 5/5 Arturo Guerrero J. 4 years ago on Google
    Smiles Orthodontics is an amazing place to go to straighten your smile. The staff are unique and amazing to talk to, and they'll never make you feel uncomfortable. I loved my time here, and I'm extremely grateful for everyone here who has helped me to obtain a wonderful smile! I would highly recommend Smiles to anyone in search of getting better, straighter teeth.
    1 person found this review helpful 👍

  • 5/5 cynthia f. 4 years ago on Google
    Great services. Dr. and her staff are great and always friendly! Been taking my daughter here for the past 3 yrs and experience is always great.??
    1 person found this review helpful 👍

  • 5/5 Ben C. 4 years ago on Google
    Dr. Menendez and her staff are second to none! From the moment we walk in the door the customer service is top notch. The dental hygienist are amazing and most of all caring as we are a cleft family. We are so happy with Dr. Menendez, and recommend Smiles Orthodontics to anyone. ?
    1 person found this review helpful 👍

  • 5/5 Diana C. 4 years ago on Google
    I am very happy with my decision to bring my kids to get their braces at Smiles Orthodontics. The staff always provides excellent customer service and we are always greeted with a smile. My kids are always seen within 15 minutes of their scheduled appointment. I definitely recommend Smiles Orthondontics.
    1 person found this review helpful 👍

  • 5/5 Alexa P. 4 years ago on Google
    Wonderful staff, very nice and wonderful. Always feel as at home.
    1 person found this review helpful 👍

  • 5/5 Janine G. 4 years ago on Google
    The staff are always welcoming and warm. We love the service we receive here.
    1 person found this review helpful 👍

  • 5/5 Joseph R. 4 years ago on Google
    The front desk staff are great to work with! They treat you with courtesy and respect plus they have a great sense of humor. Great place.
    1 person found this review helpful 👍

  • 5/5 Aristide F. 4 years ago on Google
    Couldn't be happier with Smiles Orthodontics. My girlfriend just completed her treatment and they were extremely knowledgeable and professional, made her very comfortable every visit, and staff was always friendly and helpful. During her 2 year treatment, she received stellar care. I highly recommend you choose Smiles Orthodontics, they make the consultation very clear and straight forward about what to expect during your treatment and the prices are very affordable. I'm actually sitting in the waiting area, about to see my girlfriend's new smile! ? Schedule an appointment today!
    1 person found this review helpful 👍

  • 5/5 Monica M. 4 years ago on Google
    I couldn’t be more pleased with my decision to bring my children to get their braces at Smiles Orthodontics. The staff has consistently provided excellent customer service and specialized care! The doctor explained everything thoroughly and answered all my questions. Dr Silvia Menendez truly cares for her patients. I will continue to refer my family and friends to Smiles Orthodontics.
    1 person found this review helpful 👍

  • 5/5 Anette H. 4 years ago on Google
    Doctor and staff are awesome!! Love going to my appointments I feel super comfortable and the environment is so welcoming, couldn’t be any more satisfied!:)
    1 person found this review helpful 👍

  • 5/5 maria m. 4 years ago on Google
    (Translated by Google) All people in Smiles very professional, with great empathy to offer quality service, clear explanations, with the best and most effective option. Thank you. (Original) Todas Las personas en Smiles muy profesionales, con una gran empatía para ofrecer servicio de calidad, explicaciones claras, con la mejor y más eficaz opción. Gracias.
    1 person found this review helpful 👍

  • 5/5 Heather B. 4 years ago on Google
    Dr. Menendez is wonderful! She is caring and kind while being extremely knowledgeable and professional. I would recommend her to anyone who asked. She has been a joy to work with and my son actually enjoys visiting the orthodontist because of her. We can't say enough kind things about the staff either. They are always on top of things and very responsive, not to mention really nice.
    1 person found this review helpful 👍

  • 5/5 Johanna G. 4 years ago on Google
    Everyone is very attentive and always smiling!!! I never wait longer than 30minutes...it’s an awesome office!
    1 person found this review helpful 👍

  • 5/5 Christina P. 4 years ago on Google
    Very friendly staff! Beginning my journey, looking forward to it!
    1 person found this review helpful 👍

  • 5/5 Jessica V. 4 years ago on Google
    Extremely friendly and knowledgeable staff. Dr. Menendez is awesome. Definitely recommend
    1 person found this review helpful 👍

  • 5/5 Andrea G. 4 years ago on Google
    Just finished treatment today and I absolutely love my teeth! Doctor Menendez and her staff are phenomenal, very polite and professional! Everyone is so kind and helpful. If I could rate 10 stars I would! Highly highly recommend them! Best dentist office I have ever been to. I have never reviewed anything on Google, but this office definitely deserves a review!
    1 person found this review helpful 👍

  • 5/5 Y L. 3 years ago on Google
    We had a great experience with Dr. Menendez. She always took the time and dedication to provide great orthodontic care in every appointment. Ms.Grace was so helpful and provided great customer service throughout my daughter's treatment. Thank you!

  • 5/5 Jessica B. 8 months ago on Google
    Everyone at Smiles Orthodontics were very supportive and helpful. This was the first time I had to deal with braces for my daughter and Dr. Menendez was very thorough in explaining the procedure and treatment plan. Shell and the office staff were all great. Shell really made me feel at ease by explaining what’s covered by my insurance and what my out of pocket expenses would be. She always went above and beyond to help me. I definitely recommend Smiles Orthodontics- Dr. Silvia Menendez and her entire staff!

  • 5/5 Jennifer G. 4 months ago on Google
    I just finished my treatment after 2 years and 2 months and I am happy with my end results! Love Dr. Melendez and all the staff at Smiles Orthodontics! Thank you for helping me have the perfect smile. Highly recommend them!

  • 5/5 Maria C. 3 years ago on Google
    Amazing service, and Dr. Did an amazing job with my teeth super happy with everything. Glad I get to continue seeing them for a while longer. Really recommend Smile Orthodontics

  • 5/5 Claudia E. 3 years ago on Google
    Best overall experience from start to finish, the staff and medical professionals are wonderful. Would highly recommend this orthodontist to everyone looking to receive braces.

  • 5/5 Adriana S. 3 years ago on Google
    Had a very good experience. Dr. Menendez and her staff were always friendly, caring, and professional. Kudos to Grace for always being super helpful and positive. Would highly recommend

  • 5/5 Sandra C. 1 year ago on Google
    Wonderful experience from start to finish! Professional staff and Dr. Menendez was communicative and made the experience as smooth as possible. Appointments were always efficient and effective. Thr treatment plan and options were outlined clearly. I would recommend to anyone who is looking for orthodontic care!

  • 5/5 Rebecca B. 1 year ago on Google
    It has been an awesome journey watching my son's teeth transition into beautiful! The staff have been patient and kind to us, even as we had to move. They have given my boy confidence to smile bigger than ever now. Thank you! ❤️

  • 5/5 Carol M. 2 years ago on Google
    Dr Menendez and her employees at Smiles Orthodontics are wonderful. They are always welcoming and professional. My older daughter has a beautiful smile now and received top notch treatment here and now I’m back with my second daughter.

  • 5/5 Susan S. 1 year ago on Google
    I’d highly recommend Smiles Orthodontics for all orthodontic needs. The entire office has done a professional and suburb job with my adult braces process. My son also has braces with their office. Everything has flowed seemless, and the entire staff is knowledgeable how to properly care for your family’s needs. Their orthodontic costs are also more reasonably priced in comparison to others in the industry. Definitely choose Smiles Orthodontics for your family!

  • 5/5 Crystal E. 1 year ago on Google
    The best orthodontist and staff I have ever came across. They make you feel like part of the family. Very patient with busy work and school schedules. I can’t imagine going to any other office. The staff is extremely friendly, knowledgeable and professional. Office is clean, check in system is flawless, online payments are quick and easy and reminders are given for every appointment. Update: My daughter got her braces off and we are in awe of the changes! She is beaming ear-to-ear. Thank you so much to Dr. Melendez and staff for their kindness!

  • 5/5 Kathy M. 1 year ago on Google
    My son and I received treatment from Smiles. Dr. Menendez and staff have been so welcoming since day 1. We have been with them for 5 years. I come from out of town and they have always been so accommodating and flexible with scheduling our appointments. I’m grateful and very appreciative to have people that actually care about your treatment. I highly recommend this team!

  • 5/5 Katherine C. 1 year ago on Google
    Truly, the best experience I have ever had with braces! They are quick and efficient, being very mindful of my busy work schedule. Whatever time my appointment was at, I would be in and out without 15 minutes. Additionally, with their hours, they were very accommodating. The team is wonderful, FUNNY, and very patient and kind with my sensitive mouth! 10/10 would recommend to anyone!

  • 5/5 Monica M. 2 years ago on Google
    With all the choices in the area we are so glad we chose Smiles Orthodontics. From the initial evaluation to the after-treatment care we have absolutely no complaints. The staff is always friendly while still being professional and efficient. Three of us received treatment at the same time and they made every effort to schedule appointments that were convenient to us. We were always well informed about the direction and progress of treatment. Their payment plans made it affordable and their automatic payments made it very convenient. We are very happy with our decision to choose Smiles Orthodontics to fulfill our needs.

  • 5/5 Jaimie H. 3 years ago on Google
    Daughter just had her braces removed and we are very happy with the results! We moved from out of state and they made the transfer of care process seamless. Dr. Menendez and her staff are extremely friendly and welcoming. Highly recommend!

  • 5/5 Holly C. 3 years ago on Google
    My daughter got braces here. Staff was always fast and friendly. I have been very happy. Thank you!

  • 5/5 Harmony 3 years ago on Google
    They’re so so kind and professional! They helped me through my journey with braces with patience and kindness and always made sure i was comfortable:)


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