Our second visit, and we will definitely return, hopefully many times - God willing. I shall not repeat here all the well-deserved accolades here and on other review sites about excellent service, well-trained friendly staff, amazing antiques, works of art, paintings, and gorgeous gardens. Yes, they're all true - it really is truly lovely here. So why only 4 stars? Well a few reasons - some more important and some very minor: 1) Some of the lower-priced rooms (e.g. ours on our first visit) are a bit dingy and have a scenic view of a high wall! Prospective guests should choose their room carefully and if possible spend a bit more. Some rooms are very much nicer, some overlook the lovely sub-tropical gardens, and if one can afford the top suite (room 3) it is truly wonderful - it's really huge, beautifully (opulently) furnished, and is the only room with a lovely sea view from its private balcony (see photos with red walls). 2) There is no bar in the evenings. On our last visit here the bar was open in the evenings, but for some obscure reason not now, and nobody can explain why?! So now you come back from a happy meal out, it's 9.30pm, and you just want to relax with a drink for an hour before bed. But no. No bar. No drinks service anywhere. And surprisingly the restaurant staff make it clear that you can't even go in there for a nightcap. So you either have to go back out again up into town, or it's early to bed. This is a really big mistake by the management, and frankly inexcusable. Every night is spoiled by a total lack of anywhere to relax and enjoy an evening drink after dinner. Potential profit on bar sales lost, and disappointed guests. 3) The top suite (the best room in the hotel) is magnificent in many ways, but has only a coffee machine but no tea bags or kettle? Fortunately we remembered this from our last visit and packed our own kettle and tea bags! Yes I know this is primarily a hotel for German guests, but we Brits do like a cup of tea!! Also a plastic shower curtain? Not quite the luxury experience :-( 4) Car parking is a gamble. Apparently street parking here is illegal (although most seem to do it). They do have their own tiny car park around the corner but it's sometimes full, and it's dreadfully scruffy, with piles of rubbish. 5) The restaurant "El Sitio" is really not good. Sometimes ok, but both kitchen and service are badly inconsistent, and occasionally frankly chaotic. The prices and aspirational publicity lead one to expect a serious fine dining establishment, but definitely not I'm afraid. It's a real shame because the restaurant really lets down an otherwise excellent hotel, and so surprising that management do not see this as a priority. So a few negatives, mostly relatively minor, and the very many good points at the Hacienda have been well aired and repeated in other reviews, and with good reason. It's a lovely, stately, sedate, luxurious and well-run hotel in the best and sunniest part of this beautiful island. So yes, highly recommended, but with those few caveats, and we really do look forward to our next visit.

Dear Hacienda de Abajo team, I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the wonderful wedding vows and christening party you organized and hosted for us. It was truly a magical day, and we couldn't have asked for a more perfect celebration. The decorations and ambience were absolutely magnificent and exceeded all of our expectations. The food was delicious, and the service provided by your waitresses was nothing short of perfection. I would also like to extend a special thank you to Valeria for her professionalism and calm demeanor throughout the entire planning process. Her kindness and attentiveness made the entire experience smooth and stress-free. We are truly grateful for everything you did to make our day so special, and we will cherish these memories forever. Thank you again from the bottom of our hearts. Warm regards, Vita & Ed Petrus

Lovely hotel probably the best on the island! The hotel is truly charming and is an old farm which has been renewed by the owners with great taste (even I’m not into old stuff) The breakfast is very very good, the restaurant was also the best we tried on the island (maybe a bit pricy as the plates are small), the rooms are very spacious and all around is very calm. The pool was nice and relaxing and also really like the hot jacuzzi that we did at night! Only negative side was the bed, the mattress was not super comfy and as the bed was an old one it moved and made lots of noises. That being said I would totally advise it!

An amazing hotel on a quiet, unassuming street in the heart of La palma. Some of the friendliest most accommodating staff I have ever encountered. They go above and beyond and it is clear all the staff love working there and providing you with great service, special shout out to Jurate who was amazing with her advice. Great place to stay! 10/10

Hotel Hacienda de Abajo is an absolute Paradise. I found myself being really cared for by all the staff here. I particularly want to thank Yollie (an absolute superstar lady), Nany, Petar, Sarah and Marta for being the most wonderful people and making me feel cared for as well as enjoying their company. The staff here are genuinely wonderful and I hope they are cared for in kind. I had room 1 and it was the perfect room for me, though the courtyard faced a wall, for me it was perfectly private and suited my needs. The jacuzzi, sauna (when switched on) and pool were all wonderful ammenities which I enjoyed thoroughly. There is such a peaceful, sleepy, cosy vibe that I'll be wanting to return to again and again. The rooms are generously decorated, with lovely amenities and super well kept by the lovely housekeepers. However, there are a few things that need improvement and stopped me from giving this a full 5 stars: Retaurant El Sitio was somewhere I had high expectations of given the incredible venue it is placed in and how the advertising makes this seem like it'll be a true fine dining experience. Oh how disappointing the experience would prove to be! As someone who travels the world and loves to explore local gastronomy and who has eaten at at least 12 Michelin star restaurants this year alone, it is fair to say that I have a pretty good idea of what makes for a 5 star experience. The problem with El Sitio is that it doesn't know what it wants to be. The menu is boring, confusing and has an unclear tone. It claims to want to fuse local flavours with fine dining, however it does neither well. The food was genuinely appalling and for the prices they're trying to charge guests, it makes it even more frustrating for customers who are expecting to be wowed but are left irritated instead. Simply put, the chef has no idea what a good palate is, how to respect his ingredients or how to make food that is genuinely tasty and elegantly cooked. If I were the owner of La Hacienda, my first port of call would be to replace him. An example of Proper fine dining can be found at Re Belle, for example. Los Lavadores is also a wonderful dining experience. There are two general managers, one man and one woman. The man always made me feel so welcome, however the female is someone who could not be less adequate to be customer facing if she tried. I say this because I had expressed to some of the staff how bad the food was at El Sitio, and on the final morning of my stay, this manager abruptly decided to mention my experience with the restaurant. She said there are never any bad reviews so she was surprised but the feedback was taken on board. She then asked me if I'd returned the following evening, to which I replied no as I had gone to Re Belle for some actual fine dining, and then she passive aggressively stated that if I hadn't bothered to give El Sitio a second chance then how could I allow them to improve - basically implying the bad food was somehow my fault and why hadn't I returned for more terrible food? How DARE she? I don't appreciate being spoken to like that and neither did I appreciate her passive aggressive back handed comment. Also, looking at reviews it seems that many people have commented on how terrible the food is. I was left livid. This woman ruined what had been a dreamy experience at La Hacienda. Futhermore, the lack of an open bar all day is a missed opportunity. I had to go and ask for a drink to be made for me one afternoon and one was graciously made (which was delicious might I add) but the atmosphere was one of the bar being under lock and key, which is strange. The lack of a kettle and tea in the rooms wasn't ideal and also the coffee machine in my room didn't work properly. Lastly, the massage I received was really quite awful. The lady was lovely but her featherlike touch made receiving a massage a very confusing experience. Again, a missed opportunity for the hotel as a great masseuse would make for a truly relaxing experience, befitting a wonderful spa hotel.

I recently had the pleasure of staying at the Hotel Hacienda de Abajo and I have to say, it was an absolutely fantastic experience. From start to finish, the level of service and attention to detail was truly exceptional. Upon arrival, I was greeted by the friendly and professional staff who went out of their way to make me feel welcome. The check-in process was seamless and efficient, and I was delighted to find that my room was spacious, clean, and beautifully appointed. The hotel is situated in the quiet town of Tazacorte and surrounded by a beautiful botanical garden, which makes it the perfect place to unwind and relax. I enjoyed spending time on my balcony, listening to the birds chirping and feeling the gentle breeze. One of the highlights of my stay was the hotel's restaurant 'El sitio'. The food was delicious, and the service was outstanding. I enjoyed a variety of dishes, all of which were expertly prepared and presented. Overall, I cannot recommend the this hotel highly enough. The staff, facilities, and location were all outstanding, and I can't wait to return for another visit. If you're looking for a truly authentic and memorable hotel experience, this is the place to stay!

It’s my second time here the first time when it opened .. I was on a motorbike .. it was fabulous then full of the owners art pieces and family collection ans they have their own resident antique restorer . The service is totally amazing .. old fashioned details like turning your bed down and leaving a bon Bon is cherished the staff can’t be more helpful with luggage jose was a total life saver for me .. the food in the restaurant is fantastic and caters for vegans beautifully the foto is of their vegan carpaccio … and they have a good wine selection .. breakfast is ubundant ..self service style .. the decoration is fabulous my room had the most gorgeous Venetian chandelier. There is a lovely little pool which is pretty decent for a swim .. what more can I say except I love and will be back soon !

My girlfriend and I stayed for four days and were blown away. The hospitality, decor and rooms were some of the best I have ever seen. The atmosphere makes you feel personally looked after, regardless of how many/little questions you have. If you are looking to unplug and relax, the tropical grounds will do it as soon as you step foot in the back patio area. Hacienda de Abajo is the best of La Palma, it is a mistake not to stay here! Special thank you to Elena for helping us coordinate our many taxi needs while out in the mountains!

Excellent hotel and amazing staff- outstanding service. Came there for UTMB race, manager offered early breakfast for all runners himself. The staff was on early morning to support taxi booking and all other requests. Very relaxing atmosphere in the hotel, pool, jacuzzi, massage. Very good kitchen and selection of wines. If I am back in La Palma I would definitely revisit this hotel. Thank you!

We have visited for the second time and would love to be back soon. We really enjoy spending time at the hotel and the food at the restaurant. The service is very good, the heated pool is great at this time of the year and the hotel is just gorgeous with many exotic plants and valuable antiques all arround. It is a hotel with a lot of personality and the location in the village of Tazacorte is excellent , always the best sunny climate in the entire island. Absolutely recommend to stay here.

A truly beautiful hotel. The decor and gardens are stunning and the breakfast was superb. We were particularly grateful for reception letting us have our room early - having been evacuated from where we were staying the night before because of the horrendous wild fire around Puntagarda. All the staff were very welcoming. Many thanks indeed.

Since Hacienda de Abajo opened its doors, we are (next to visits in Restaurants El Sitio) regularly guest for Tapas and the stunning cheesecake. What a huge disappointment we suffered this year - there are not Tapas, and most of all - there is no cheesecake any more in the afternoons! The ambiance still is wonderful and the service of the staff still is excellent, so we staid for a coffee, but we've lost our favourite Café in La Palma. Such a shame! We have found exquisite cakes in another place, but the ambiance of Hacienda de Abajo no one at the Island can top.

My wife and I had our wedding here and it was fantastic. It was truly an incredible environment and the hotel staff was great. We will be returning in a few months!

Wonderful hotel where the rooms have a view on a beautiful garden. Room is beautiful and everything looks well maintained. The swimming pool is great. Personel is very friendly. We enjoyed our stay.