Kindred Hospital El Paso image

Kindred Hospital El Paso

Hospital Rehabilitation center Emergency room

One of the Top rated Hospitals in El Paso


Address

1740 Curie Dr, El Paso, TX 79902

Website

www.kindredhealthcare.com

Contact

(915) 351-9044

Rating on Google Maps

4.40 (324 reviews)

Open on Google Maps

Working Hours

  • Thursday: Open 24 hours
  • Friday: (Good Friday), Open 24 hours, Hours might differ
  • Saturday: Open 24 hours
  • Sunday: (Easter), Open 24 hours, Hours might differ
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: care (82) staff (78) great (70) Kindred (54) good (47) hospital (40) nurses (36) excellent (30) recommend (26) nurse (26)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Priscilla T. 2 years ago on Google
    The staff took absolutely wonderful care of my mother. I was so impressed with how organized and efficient everything was during my mom’s stay. Weekly meetings are held to ensure all staff, patients, and family are on the same page. Every single person who cared for my mom was compassionate, accommodating, and warm. I would recommend this place to anyone looking for peace of mind that their loved ones will be in good hands.
    14 people found this review helpful 👍

  • 5/5 Bertha L. 1 year ago on Google
    Everyone here made my recovery so much easier. Nurse like Dory and the others made sure I was comfortable. Lab people were excellent in no pain blood collection. Kitchen staff very accommodating and sweet. Ivan and his partner during dialysis are excellent in taking care of me during dialysis. The team visits kept me informed at all times. It was a blessing for me to come here for my recovery. The techs and cleaning crew were excellent and caring. Thank you everyone for their caring and support. I’m a Medicare rep and now I will be able to help ease any of my clients if they ever have questions or concern about kindred. Like Erika’s welcome bag as well. Everyone did a great job. I and my family appreciate it very much.
    13 people found this review helpful 👍

  • 5/5 Jes D. 1 year ago on Google
    I have been in Kindred hospital for more than a month and being someone that is out of town and that hates hospital they have been amazing. I love the staff they are very friendly very helpful and just so around amazing. I can’t express enough how much I really love and appreciate this place. I also think it’s very cute that they give you a welcome gift bag when you first get here. They really go out of their way to make you feel special and make you feel comfortable. I can’t thank them enough for the amazing care they have given me!
    13 people found this review helpful 👍

  • 5/5 Susana R. 2 years ago on Google
    This rehabilitation hospital really helped my mom with her recovery. Spending 3 weeks at Kindred really helped her progress and now she is walking slowly but surely and healing. Everybody that works there is very friendly, from the front desk to the nurses, assistants, cleaning and kitchen staff and the doctors are awesome! Everyone is very attentive and my mom felt so safe while she was there! Thank you Kindred Hospital for the hospitality towards my mother and for helping her heeling process! I definitely recommend Kindred Hospital because it is a wonderful rehabilitation hospital!
    12 people found this review helpful 👍

  • 5/5 Terry G. 2 years ago on Google
    Please let me stay. I’ve been in other hospitals and I thought they were good until I came here. This hospital has the best staff and service that I have ever received. The staff is friendly and extremely professional. The nurses are very professional and enjoying because they made my stay more comfortable. I wanna thank everyone for what they did for me.
    12 people found this review helpful 👍

  • 5/5 E. H. 1 year ago on Google
    Overall, I am very pleased with the quality of care my husband received at Kindred. As with any hospital stay, it is important for family to be present and advocate for their loved ones' needs because staff is understandably busy. Everyone there is knowledgeable and professional and the vast majority of nurses and staff are extremely kind. I would strongly recommend Kindred if you are looking for a LTAC.
    11 people found this review helpful 👍

  • 5/5 J 1 year ago on Google
    My experience was great! I have no complaints. Every nurse was awesome along with the, the nurse assistants, cafeteria & cleaning staff. And especially Erika, my Dietitian, Eunice, and Patty were fantastic!!! I highly recommend Kindred Hospitals. 👍
    11 people found this review helpful 👍

  • 5/5 Patrick S. 1 year ago on Google
    The wound care department was excellent and they have such a great sense of humor, they’re very friendly and they explained everything to me and my wife. Nick from nights was fantastic, Glen was just great, he was very attentive and relaxed. Vicki and Ana were very good. Josh has been really good but overall everyone was great. If I had to choose a top nurse I would have to say it would be Ana. Julio, Caleb and Dio were amazing. Mayra from night was the first nurse and she relaxed me I knew I was going to be well taken care of. Dr Rao was very informative and explained things to me, if I had any issues he would take care of them for me. Krisha was good too. The new nurse for days was excellent, he saw how wound care did it and the next day he jumped in and did it. Erika was very attentive and she made me feel comfortable and always made me feel happy to be here, she would come and check up and ask if I needed anything. The case managers are excellent when ever there was a heated discussion they would calm me down and get my answers from the weekly meetings. Gil from the kitchen was very attentive and always got me what I wanted to eat. The care that I have received here from day one was great they just helped me so much. The chiefs need to be a little bit more compassionate about patient care, when we ask a question we would like an answer and not have to get into a heated discussion and make me look like I’m the bad one.
    11 people found this review helpful 👍

  • 5/5 Ybsrrad S. 2 years ago on Google
    Very impressed with this long-term care! The staff is extremely helpful and caring to your individual needs. They helped me so very much I will be forever grateful for them!
    11 people found this review helpful 👍

  • 5/5 Tony R. 2 years ago on Google
    My stay was was amazing. The staff was so professional and courteous. I did not feel like a patient it was more like I was staying with family. Thank you Kindred staff!😀
    11 people found this review helpful 👍

  • 5/5 Refugio E. 1 year ago on Google
    Everyone was great, Jesus, suzy, Lupe N, Lupe V. The Cna Julie was excellent and she knows how to bathe me. Dionicio does his job very well. Briana was excellent and she was very good to me. The respiratory department would always come in and check up on me. Erika from patient relations has excellent people skills, people skills are very important because you need to know how to treat and talk to people. Sonia from housekeeping is a very happy person and has great energy. Araceli would clean very well and was very professional, she would go into my room and just clean with such perfection. The kitchen staff was good there was a confusion with my order and the supervisor from the kitchen came in and fixed everything. Everyone did a great job it was excellent.
    10 people found this review helpful 👍

  • 5/5 Mary Arellano (. 2 years ago on Google
    My stay and physical therapy went very well. Olga and Maria were my PTs and she were very motivational. Geo was an excellent nurse also. I can't complain.
    9 people found this review helpful 👍

  • 4/5 Patty N. 1 year ago on Google
    Due to an infection I had on my surgical sight I had to come to kindred for long term antibiotics and wound care. This will be the second time I have been admitted to kindred. Some things were a bit different from my first visit but overall the care and attention has always there. I would like to send out special thanks to several employees. I had great nurses but the care that Anna and Stephané gave me were exceptional, these two nurses were always checking on me even if I had not called them, so I have a special place in me for them. The kitchen staff were all great , I didn’t catch the name of the lady that would come in with my tray. This lady would always make sure my table was at the perfect position for me to reach my food. PT and wound care were great , they were always positive and in good moods when they came around me. There was a phlebotomist that gave me exceptional care , Manny Ibarra , this gentleman was so careful not to hurt me while he would draw blood from me. He always had a great outlook for my well being, he would take time to have a a conversation and laugh as well. Like everywhere we go we find people that come across as rude and dismissive to patients. I did have one nurse like that but I didn’t take it personal , maybe she was overwhelmed with whatever she had going on. Life is not perfect but being mindful of what one says goes a long way. The CNA’s were all great, there were two that stood out. The day shift CNA ,Eunice, was always attentive and empathetic towards me. A very sweet woman. The Night Shift CNA , Patricia , was always in a good mood, always humming while working and just took great care of me. Last but not least , Erika, it was great talking with you again. You always had the perfect questions about Kindred for me to give my honest opinion. It was always great talking with you, thanks for being so sweet. El Paso is so lucky to have a hospital like Kindred, again thanks for the care I received while I was a patient. Thank you all in advance, Patricia Noriega
    9 people found this review helpful 👍

  • 5/5 Pedro De S. 1 year ago on Google
    Kindred hospital is one of the best compare to other places. Nurses are really nice they really dedicated to their work,kitchen staff good food breakfast lunch and dinner. Case management really friendly ready to help you in any way they can.Thanks to all their staff for taking care of me helping me heal from my wound bag
    9 people found this review helpful 👍

  • 5/5 Linda Q. 1 year ago on Google
    I was very sick when I came and today I feel like they e done a remarkable job with me in every way. Physical therapy would get me up and work with Me. Today I feel great I’m like 90% better. I couldn’t move in bed and now i could move my leg a little bit more. I think everything is great.
    8 people found this review helpful 👍

  • 4/5 Willie R. 2 years ago on Google
    Kindred hospital and all of their nurses have all treated my dad with the upmost respect and I couldn't ask for anything more. He needs a lot of care, and they're giving him that.
    7 people found this review helpful 👍

  • 5/5 Carlos R. 2 years ago on Google
    At first I was hesitant to come here as per Doctors orders but every doubt or fear I had was put at ease when I arrived. CNA and Nurse made me feel welcomed. Exceptional Nurses. Nurse Assistance were great. Wound Care Nurses are very professional but have that gentle touch for providing my wound vac. RT personal were great. Like the lunch ladies smile Overall two Thumbs up for all the Kindred Staff. 👍🏻👍🏻
    7 people found this review helpful 👍

  • 5/5 Scooterxdx X. 2 years ago on Google
    I can’t explain how awesome it is here. Silvia always pushed me to be stronger. Everyone is so nice and attentive. Respiratory were amazing they were so comforting towards me. I was so scared from the previous hospitals and I came here and I fell in love. Everything was clearly explained to me in a way I would understand. All my friends and family love it here. The case managers were on top of it and they got all my supplies to go home with. The CNAs all remind me of family they were very nice and comforting. I would definitely anybody that needs care to come here.
    6 people found this review helpful 👍

  • 5/5 Daniel A. 2 years ago on Google
    To be honest the nurses were really great and I wanna give them a shotout. Physical therapy were great and engaged they put in their extra effort especially Sylvia she helped me at 100 %. Everyone was excellent and did a great job. I recommend this hospital to everyone that needs services. Everyone is very professional. Melissa made sure that I got the proper food to make it easier to eat, she was also very engaged in my care.. The casemanagers kept me Informed about my discharge plan. The respiratory guy Irvin was excellent with me he gave more than was needed.
    6 people found this review helpful 👍

  • 5/5 Antonio B. 1 year ago on Google
    I can't say one bad thing about this place, I would love to stay here but I wanna go be with my son. The girls from wound care did an excellent job at taking care of my wound. The therapy department was great they motivated me to work extra hard . The food is awesome I have nothing bad to say about it. From the nurses to the nursing assistants everything was great to tell you the truth I don't want to leave I'm bring treated like a king.
    6 people found this review helpful 👍

  • 5/5 brook s. 1 year ago on Google
    Kindred has treated me very well for more than two weeks. All the nurses and aides are very competent as well as personable. The admin. staff visits often to check on you and to fix any problems, of there are any. As for the kitchen staff and food, they are first rate. I've even had the main cook himself visit with me to discuss a food choice I had.
    5 people found this review helpful 👍

  • 5/5 Art R. 1 year ago on Google
    All the staff at Kindred Hospital have been doing a great job in caring for my mother Felipa Chavez, Room 919-B. All the nursing staff have been doing a great job! We have peace of mind knowing my mother will be safe and in good hands 24 hours a day. In particular we would like to say a big Thank you to RN Ana for all the attention she has given to my mother and Ms. Erica for always checking with us on the care Kindred Hospital is providing to my mother. Thank you all at Kindred Hospital! Aloha, Art Robledo
    5 people found this review helpful 👍

  • 1/5 Crystal V. 4 years ago on Google
    I had the worst experience at Kindred Hospital. We were only there 2 nights and 1 day. My mom had to be transferred here for long term care from umc due to her stroke. I chose kindred because it looked more advanced than the other long term acute care hospitals (ltac) The first night her oxygen came off her trach and the machines were going off. Not one person came in to fix it. I had to go to the nurses station and get the nurse who were sitting on the computer. After a few minutes I look outside and I find the nurse sleeping on his chair. The second day I had nurse victory. She seemed nice but had no idea how to care for my mom. In the middle of the night I told her I was worried for my mom because my mom had not woken up. She told me my mom was probably tired. I trusted her and let a couple more hours go by. I then voiced again that she still had not woken up and I needed an ambulance. Nurse Victory still took her time to pass report to the other nurse and ignored my request. I had to start yelling at them in order for them to listen. I finally got an ambulance and transferred to Sierra medical center. Long story short they have careless, lazy nurses that do should not be working in healthcare DO NOT TAKE YOUR LOVED ONES TO KINDRED HOSPITAL!!!!!’ PLEASE FIND AN ALTERNATIVE LONG TERM ACUTE CARE HOSPITAL
    5 people found this review helpful 👍

  • 4/5 irma b. 1 year ago on Google
    I would recommend Kindred to family and friends overall it’s not to say we didn’t have some hiccups. The staff overall were great. The many nurses and assistant the respiratory therapist that took care of my mother will not be forgotten. I would also say that housekeeping does get enough praise, they keep the place clean especially Sonia kept our room clean everyday . Olga and her assistant from physical therapy helped my mother to get strong enough to get to the next step in my mom recovery thank you all
    4 people found this review helpful 👍

  • 5/5 Shealynn A. 1 year ago on Google
    Hands down my favorite person here at Kindrid is Erica! She is the best and is always there. I had a horrible accident and been in the hospital for a little over three months, here I was being taken care of, and did physical therapy. My physical therapist Erick was amazing and was always there for when I needed help. Now I’m greeting out soon and I couldn’t be happier with this experience. I would definitely recommend this place.
    4 people found this review helpful 👍

  • 1/5 Saul R. 4 years ago on Google
    Don't come here, really don't, my mother had to come here because 2 doctors messed up a couple of times with her arteries at providence sierra, so she had to have a trach placed and one day at kindred she coughed and started bleeding from her trach the only told my father that they had seen worst and they let her bleed from 7:30 pm till 1:30am, she passed away, they didn't call the ambulance until it was too late, don't come here, really don't, if you do, be on top of them and do what you have to do to make them take the best care of your loved one
    3 people found this review helpful 👍

  • 1/5 Jesus R. 5 years ago on Google
    Did a tour here and they claimed they have an ICU? There is a "telemetry ICU" but not doctors there all the time like in a real ICU... I felt mislead and while it looks really nice inside and out. The nursing and nursing assistance to patient ratios I was told by staff that they get a lot of patients each. We will keep our loved one at the hospital or take home if this is our only option.
    3 people found this review helpful 👍

  • 5/5 Israel R. 2 years ago on Google
    Since the first day that I was admitted into Kindred Hospital the staff immediately began my treatment without hesitation. I was placed in a room to meet the needs of my condition which created an environment for rest. The staff was very familiar with my treatment and condition because of their attention to detail of my medical charts. Each professional that attended and treated me was an experienced expert in their craft and trade. Not only do they treat you, but educate you in the process to help you understand the recovery and rehabilitative process. Each professional is very forthcoming with your treatment and status to ensure that you are constantly aware of your progress. Every staff member from housekeeping to the doctors work tirelessly to ensure every need is met and the patient lacks nothing. Your room is cleaned daily and bedding is replaced. Trust is immediately built between the patient and staff because of constant communication. Each specialist who attends you is technically proficient in their work. They are confident in what they do and work flawlessly to ensure they are delivering the best results . This facility has dynamic standards and it is reflected in their work and product. Kindred hospital was recommended to me by a nurse who was familiar with their service. I wholeheartedly recommend this facility for anyone needing treatment because their staff and service are second to none!
    3 people found this review helpful 👍

  • 5/5 DunezWolf 2 years ago on Google
    My dad has been here for awhile, and the service has been great. I’ve bump into a few short problems but that is expected in any long term stay’s. Giving it a 5*
    3 people found this review helpful 👍

  • 5/5 Avonn D. 11 months ago on Google
    First of all I would like to say that kindred is very professional and they treat everyone with care and kindness. The staff here at kindred show a high level of professionalism. The facility is really well taken care of and very clean. The staff is well knowledgeable and well trained and resourceful. I would like to bring special attention to Erika patient relations, case management and all of staff because there was always a high level of integrity here. I would definitely recommend kindred to any individuals seeking treatment.
    3 people found this review helpful 👍

  • 3/5 Nanci H. 2 years ago on Google
    Location and workers seemed great at first but once a few days went by having too call my husband and trying to face time with him was terrible some of the nurses were very rude. I would stay on hold for a good 20 minutes waiting and waiting till finally some one would come to the phone too tell me to call back in an hour and I would call back and again still nothing. So not a good experience in the icu unit but once my family member was moved too the other side the nurses there were very kind and also would give me good updates on how my family member was doing. The only other issue too was my husband got tons of bed bug bites he kept telling them but they either didn’t believe him or thought it was nonsense…… We did complain about it and the sheets and everything were changed.
    2 people found this review helpful 👍

  • 5/5 Claudia C. 2 years ago on Google
    Kindred hospital provided excellent care for my husband. He was transferred to Kindred from Providence hospital in a very serious medical condition. The doctors, NP, nurse supervisors, nurses, RT, PT, Speech Therapy, OT, CNA’s and Dietitian at Kindred immediately provided the necessary care for my husband’s road to recovery. They looked after every medical and personal need. They made sure I was informed of every medical decision and they welcomed my input. All the staff at Kindred were very kind and concerned about my husband. Some of the cafeteria workers would come by and encourage my husband by their kind words and their prayers. My husband’s room was also always kept clean and disinfected. I can’t say enough about the excellent care provided by Kindred.
    2 people found this review helpful 👍

  • 5/5 Sean F. 1 year ago on Google
    I enjoyed my stay at Kindred. The care I got helped me recover and rehabilitate. Every one I encountered was very positive and charismatic which really helps when you are healing. My CNA Erika and Nurse Suzy were no less then Outstanding, it always seems like they always go out of their way to make sure you are comfortable and informed of the days routine. The patient relations nurse Erica also made sure to visit me once a day to make sure I was okay cause my family wasn't able to visit me cause of outside issues, which really help me get through the day, another staff member who went out of her way to make sure I was comfortable. Last thing I must say, the kitchen crew really did not follow the stereotype of hospital food. The food here was extremely good. I was surprised at the quality and menu they provided. The Kitchen crew do outstanding work. Overall though the people that interactered with me really made the stay comfortable, they made me feel welcomed and safe in their hands while I healed.
    2 people found this review helpful 👍

  • 4/5 Tim M. 11 months ago on Google
    The staff nursing and cna are very attentive and are here to help when I need something. The housekeeping staff was clean every day which I appreciate. My cna kept my sheets clean when I needed them . The wound care team was always on top of me since I've been here for almost a month, my wounds have been getting better. I like the people that would come in on Tuesdays to follow up on my care and I like that they were open to any questions I had. It's a very nice facility here but I do recommend a place to wash clothes, our personal clothes. The food from the cafeteria was good they had different choices of food to choose from. You guys did a good job with me. It's a very nice facility here but I do recommend this place to anyone. Patient relations Erika and Eric showed up every day and we would talk about my needs and she would take care of them, which is huge because I would say something and she would get it done. It's a gift that she has honestly that ability to help other is great .
    2 people found this review helpful 👍

  • 5/5 Rose C. 1 year ago on Google
    Ronnie from therapy was top notch, wherever he goes they 0iwill be lucky to have him as an employee. Sylvia and Maria were the best. They helped me out during therapy. They made it fun to work out. The nurses are top notch here, what i learned here's that everyone here stops and listens to me and thought me a valuable lesson. The cnas have excellent service and wonderful positive attitudes. Everyone always does such a great job at what they do here. All the staff is very respectful around here. John my nurse was also very respectful when he would come in and answer the call light. Manny from lab will always be my favorite, he always listened to me. This place is in pristine shape and very clean. The housekeeping staff is great. My favorite housekeeper is julie I'd an all around awesome. My Room was pristine and clean. Sonia from casemanagment was really good because she kept me informed and gave me the good news about me leaving. Viki the boss listened to me and gave me the comfort that I needed. I love Mary from administration she gave me the idea to move every 2 hours so I won't get stiff. The pharmacy staff was great they gave me the good medications on time. I absolutely love Dr Rao he is top notch and gold standard. Dr pieri I also love. Trevor the nurse I only got him for one night but he did such an amazing job. Sylvia the cna is very strong and very helpful. Stephanie the nurse is really nice to me also. Dr Kandpal I like him too. Erika from relations shared her time with me which means the world to me, she's caring and loving. When I have an issue I call her and she helps me out and she does her best to help me out. I have grown so fond of her like a mother to a daughter, she knows how to listen to me. Shes like an angel on earth to me. When i needed something she would go and get it for me immediately. Everyone just did an amazing job here.
    2 people found this review helpful 👍

  • 4/5 Jav S. 1 year ago on Google
    Very caring to my needs while a patient. Attentive to every need that I had. Made my stay as comfortable as possible. All procedures were thoroughly explained and done in a professional manner. Which made my recovery seem more easier than it was, since I was extremely ill. Thank you for understanding and professional care , which made my stay as comfortable possible.
    2 people found this review helpful 👍

  • 5/5 Jann D. 5 years ago on Google
    The Nurses and CNAs were always attentive. The team that works together on your case makes it easy to raise any concerns you may have. The Physical Therapy and Occupational therapy services are great and Olivia makes you want to work hard. A special thank you to Nurse Jordan for being especially supportive when I was having a hard time.
    1 person found this review helpful 👍

  • 5/5 rokellc 6 months ago on Google
    My sister has had to be assigned to this facility for the last several weeks, and I would like to tell everyone who is reading this review of the AMAZING and FANTASTIC staff that works at this hospital! Their care, professionalism, and attention to the needs of the patients are second to none. I would like to acknowledge an individual named Erica. I have often referred to her as the hospitals "Beam of Light" because of her personality and selfless attitude. She takes her own time and energy to create these personalized gift bags for each patient and family member that is assigned to the facility. I have never seen her without a big smile on her face! This is one of many outstanding staff members that work at Kindred. I am grateful my sister is being taken care of here and not somewhere else!
    1 person found this review helpful 👍

  • 5/5 Jacob l. 9 months ago on Google
    I had a very great experience! The staff is amazing all around, but Sylvia and Olga with pt went above and beyond to get me stronger and back on my feet! Nurse Anna made sure I got everything I needed to feel comfortable and welcomed. Cna Ruby and Eunice were fantastic they made sure I had everything u needed without having to ask. The word care TEAM is outstanding all of them! Kept me well informed and took the time to really make sure I healed up well. The food was great I couldn't find a complaint at all. Thank you to everyone for the care and kind words of encouragement. I would recommend kindred to everyone.
    1 person found this review helpful 👍

  • 5/5 Marco L. 10 months ago on Google
    I give Kindred a 5 star rating because the staff here from patient relation, physical therapist, respiratory, and the nursing staff have been amazing. They are kind, respectful, and professional and there main goal is to get you feeling your best an get you back home. Thank you once again all the staff here in kindred.
    1 person found this review helpful 👍

  • 5/5 J V. 3 years ago on Google
    I want to thank everyone at Kindred hospital, everyone is truly a professional in everything they do. The staff, nurses, doctors and even the cleaning crew, are very helpful, courteous and respectful. I would highly recommend Kindred for their medical needs . Thank you
    1 person found this review helpful 👍

  • 1/5 Cesar G. 4 years ago on Google
    My son has been here a week ...so far not impressed with the nursing staff
    1 person found this review helpful 👍

  • 4/5 Jorge M. 5 years ago on Google
    I didn’t know this hospital Kindred existed. I recently was admitted 2.1-2.8 and must say the staff and administration did a great job in my care and coordination of services. Being a local provider with personal experiences being hospitalized in past, I can quickly ascertain how strong and happy a nursing team is by the way they treat their patients and each other. This staff loves what they do and care is above and beyond some experiences in other hospitals. Starting from all the attentive CNAs and the great nurses such as Adrian, Addy, Chariry, Carla, and Vicky among others whom didnt make me feel like a medication seeker and managed my pain well and advocated for my care. I thank you Kindred team for being professional, compasionate and caring! I highly recommend Kindred for your long term nursing care needs!!!
    1 person found this review helpful 👍

  • 1/5 Josie A. 4 years ago on Google
    (Translated by Google) Never take your family there or by mistake. It is the worst place that exists. It's just pure business and everything they focus on is to be patiently disabused. The hospital is incredibly dirty, and no doctor or nurse is competent or attentive to the care of patients. My sister was in that place and the only reason she survived is because my family and I did not leave her for a second alone. Inclusive, we had to learn to change it and take care of it alone because no staff member took the time to go check it out. The nurses are very lazy, the only thing they know how to do is talk and drink coffee. While we were there, 3 or 4 patients died every day and it was rare that everyone died of the same, a cardiac arrest. And they were always patients who were alone. We do not recommend it at all, if it had a negative rating star, we would give it to this incompetent and horrible place. Translation: Never take your relatives there, not even by mistake. It is the worst place there is out there. It is simply business as usual and all they focus on is getting rid of patients. The hospital is incredibly dirty, and no doctor or nurse is competent or attentive enough to the patients care. My sister was in that place and the only reason why she survived is because my family and I did not leave her one second alone. We even had to learn to change her and take care of her by ourselves since no staff member would ever take the time to go check up on her. The nurses are very lazy, they can talk and drink coffee. While we were there, 3 or 4 patients died on a daily and it was rare that everyone died from the same cause, a cardiac arrest, and it only happened to patients who were unaccompanied or alone. We do not recommend Kindred at all, if there were a negative star rating, we would give it to this incompetent and horrible place. (Original) Nunca lleven a sus familiares ahi ni por error. Es el peor lugar que existe. Es simplemente puro negocio y todo en lo que se enfocan es en desacerse de los pacientes. El hospital esta increiblemente sucio, y ningun doctor o enfermera es competente o atento al cuidado de los pacientes. Mi hermana estubo en ese lugar y la unica razon porque sobrevivio es porque mi familia y yo no la dejamos ni un segundo sola. Inclusive, tubimos que aprender a cambiarla y cuidar de ella solos porque ningun miembro del personal se tomaba el tiempo para ir a revisarla. Los enfermeros son muy flojos, lo unico que saben hacer es platicar y tomar café. Mientras estubimos ahi, 3 o 4 pacientes se morian diariamente y que rarro que todos morian de lo mismo, un paro cardiaco. Y siempre eran pacientes que estaban solos. No lo recomendamos para nada, si ubiera una estrella negativa de rating, se la dieramos a este lugar incompetente y horrible. Translation: Never take your relatives there, not even by mistake. It is the worst place there is out there. It is simply business as usual and all they focus on is getting rid of patients. The hospital is incredibly dirty, and no doctor or nurse is competent or attentive enough to the patients care. My sister was in that place and the only reason why she survived is because my family and I did not leave her one second alone. We even had to learn to change her and take care of her by ourselves since no staff member would ever take the time to go check up on her. The nurses are very lazy, all they can do is talk and drink coffee. While we were there, 3 or 4 patients died on a daily and it was rare that everyone died of the same cause, a cardiac arrest, and it only happened to patients who were unaccompanied or alone. We do not recommend Kindred at all, if there were a negative star rating, we would give it to this incompetent and horrible place.
    1 person found this review helpful 👍

  • 5/5 Cynthia V. 5 years ago on Google
    My Dad was a patient at Kindred and with their help he was able to be released to travel. They befriended and helped him obtain a great amount of mobility. I don't have enough good things to say about Angie, Erica, Oliva, Minni, Melissa, Diana, just to name a few. I'm sorry I'm unable to mention all of the wonderful staff by name, from the receptionists, to the maintenance, cleaning staff and kitchen personnel. Thank you so much!
    1 person found this review helpful 👍

  • 1/5 Liz V. 4 years ago on Google
    Worst place ever would never recommend this place to anyone my poor mother was treated so badly here Mesa Hills is such a great place go there people not here
    1 person found this review helpful 👍

  • 4/5 jake a. 10 months ago on Google
    I wanna thank everyone for their help, support and overall it’s been a great stay here. Several people did a great job from nurses, cnas and other staff did an exceptional job actually amazing. Wound care team was super nice and very helpful with me. It’s been good here.

  • 5/5 Pablo R. 10 months ago on Google
    Great people, the nurses and nurse assistants are pros that have empathy and know how to treat patients. Thank you Dio, Maria, Dr. Rao and countless others for great 24 hr care. I am grateful to all of you at Kindred for all the great care and personal attention

  • 5/5 Maribel C. 7 months ago on Google
    Everyone here at Kindred Hospital made my moms hospital stay so much better. Everyone here made sure that she was comfortable and getting all the information she needed. They went above and beyond for her! And for that we are truly grateful for everyone at Kindred Hospital.

  • 5/5 Rebecca O. 5 months ago on Google
    The entire hospital staff was very caring and compassionate. My mother was well taken care of by the nursing staff in both the ICU and Telemetry unit. I want to give a special thank you to nurses Amelia, John and Maria. And also kudos to all the hard working nursing assistants as well. Thank you to all of the Respiratory Therapists as well.

  • 4/5 Jeniffer P. 1 year ago on Google
    The housekeeping staff is great everything is always clean. The wound care department is excellent. All the cnas did a great job with me. The nurses were all nice to Jennifer. Everything has been great and I have no complaints. A the staffdid a really good job, most of the staffing very consistent with me.

  • 5/5 Estela V. 4 years ago on Google
    Thankyou for the excellent job to all the staff everyone was kind to my mom while she was there I recommend Kindred hospital 100%

  • 5/5 Randy E. 6 months ago on Google
    All the nurses did a great job with me. The one thing i liked is that i was able to get the same nurse and cna for days in a row. Physical therapy they were super helpfull all the girls were but a special shout out to Olga. The facility is very clean and i appreciated that very much.

  • 1/5 Sonia Sanchez R. 5 months ago on Google
    I honestly don’t see how this hospital has 4 stars! I’m not the one getting paid to take care of my father and here they are saying we don’t suction him anymore you guys have to do it. First of all, I’m not a medical assistant or nurse. Second, I’m not trained nor have I been told how to do it. So yes you need to call someone to come do their job! My dad can barely breathe trying to pass phlegm and they still take their sweet time. She comes in and tells me his fine while tapping his shoulder saying “hey buddy what’s going on?!” Yet she can see wth is going on! Seriously! Btw they never called RT to come suction him…

  • 5/5 Ernie g. 6 months ago on Google
    I just wanted to give a big thank you Sylvia, Olga and Maria from PT. They were amazing. The whole staff was great!.also wanted to thank the nurse's that I feel helped me extremely. Nurse Ana. Nurse Amelia. Nurse john.John.. Nurse marybeth.

  • 5/5 Rickey P. 5 years ago on Google
    I thought the personnel that worked here were very helpful, as soon as you needed them they were here for you. The wound care department was fine. Elizabeth the Rn and Lupe the Cna did a great job. Terry helped me out a lot at night the occupational therapy was pretty good. I would definitely recommend Kindred to others. Thank you , Mr Pendley

  • 5/5 Ethan T. 4 years ago on Google
    Everyone was great and did a great job up to and including the young lady in front of me right now Erica.

  • 5/5 Jhonna C. 4 years ago on Google
    Staff was very kind and loving, they helped us when we needed something. My friend was very happy there. The nurses always answered all our questions. The cnas went above and beyond. Therapy was great and 5 stars would be too little to give them!!

  • 5/5 Una's Gaming C. 4 years ago on Google
    This place is great, very professional, very caring. My mother loves this place

  • 5/5 Jonathan M. 4 years ago on Google
    Type good thing about nursing so good Andy staff so

  • 5/5 Charity 4 years ago on Google
    This was hands down one of the best places I ever worked. The staff is amazing, works together as a team (from the CNAs, Nurses, therapists, hucs, pharmacy techs etc) except for some few individuals. The management is great too and almost always keep in touch with its employees. I especially LOVED my night-shift crew who made it more fun and great. Loved the supervisors esp Linda and Belia, who were always up and down making sure that everything runs smoothly. If I ever come back to El Paso, I will def be applying for a job there again.

  • 5/5 Jorge G. 4 years ago on Google
    I live with Chronic pain and my stay at Kindred has Been Great they help me out with my pain and many ailments. I have stuggled through diverse multiple surgeries as a result of multiple gun shot wounds, the staff is amazing and helps me out with all my needs ranging from Colostomy care and Foley care ,Thank You so much! The medicine treatment is really good the pharmacy is very caring.

  • 5/5 Carole B. 4 years ago on Google
    The Doctors were great, the Cna's were all great. There has only been kindness here at Kindred Hospital. I went from bad to way better and I feel alive. I came here from out if town as it was the best place I could've been in. Brenda the case manager was excellent, she took care of stuff that I needed. The guys in HBO are so much fun, they did such a great job. I love the IDT team that comes in every week, they're great.

  • 5/5 Pedro V. 4 years ago on Google
    Everybody treated me right even though sometimes I was in a bad mood sometimes. It's a plus that everyone is beautiful here.

  • 5/5 Ricardo C. 5 years ago on Google
    Mi stay here at Kindred was excellent. First of all I got scared because it was going to be 6 weeks but the service here from everyone from HBO, therapy, Drs, Nurses, wound care was excellent. I was very happy to be here, everyone treated me with respect and courtesy. I definitely recommend this hospital to anyone that needs it. Thank you very much.

  • 4/5 Emma L. 3 years ago on Google
    (Translated by Google) Everything was fine for me. A night nurse with red hair was very good to me. Form a very good relationship with her. The respiratory guys did a very good job. (Original) Todo estuvo bien para mí. Una enfermera de la noche con pelo rojo para mi se portó muy bien. Forme un trato muy buena con ella. Los de respiratorio hicieron muy buen trabajo.

  • 5/5 Divis S. 3 years ago on Google
    Im very sad to leave this was my happy place after the other hospital. Adrian, Connie and Yolie they were always checking up on me even i didnt press the call button. The therapy department was great. I highly recommend this facility to everyone.

  • 5/5 Victor S. 3 years ago on Google
    The Cna's are great, Nurses are good.

  • 5/5 Naomi G. P. 3 years ago on Google
    The service provided at this hospital was beautiful. It was the best decision we made when transferring from Providence Memorial Hospital. ALL staff at this hospital was very friendly and compassionate. Nurse staff was extremely friendly and would assist in the best way possible. We are very thankful and appreciate all you do. You are truly heroes. Thank you and God bless you.

  • 1/5 Steven J. 3 years ago on Google
    It is difficult for me to make this post, but I feel that I must. I had a friend who was a patient at Kindred El Paso for several weeks in 2018, and I was his designated healthcare power of attorney. When I tried to contact administration by email to report concerns about his care, I was told by CEO America Jones (in a very rude and combative phone call while my friend was on a ventilator) that my emails at 11 p.m. “are going to stop.” (I could only send them at that time because I worked all day and visited the patient at night.) She never apologized for her rudeness and lack of sympathy, even after I complained to the legal department. Administration tried to intimidate and silence me. At least one nurse told me (in a sympathetic way) that if I complained, the administration would make things very difficult for me and retaliate against the patient. Although the nurses and respiratory therapists were truly excellent, the doctors were distant and inaccessible, and they routinely disregarded my power of attorney status, instead communicating with the patient’s family members and asking them to make medical decisions against the power of attorney document’s clear terms. I was routinely made to feel like I didn’t matter, and I was routinely intimidated into staying silent. Bottom line: I have serious concerns about the administration of the hospital, and it appears that Kindred does not take complaints seriously, instead choosing retaliation and intimidation as methods of resolving complaints. I think that the nursing staff are great, but the rest of the staff and the administration are below average. I would be concerned about staying at that hospital, and I cannot recommend it.

  • 1/5 Jenny D. 3 years ago on Google
    My father just left there and we had a horrible experience. The communication was horrible and one of the nurses was so rude to my mom. He left with bed sores. My mom will be sending a letter to the people in charge. Don’t send your loved one here.

  • 5/5 gilbert V. 2 years ago on Google
    Could not have asked for a better staff, from the kitchen to the nurses, dr.s, respiratory, case management, wound care, and last but not least therapy. The attention given, the care given is above the normal quality of care. The staff is so friendly ,they make you feel at home as much as they can. They all work together with one plan in mind and that is to get you back to health so you can be with your loved ones again. The compassion given is no match for this industry. I strongly recommend sending your loved ones here. Stand out for me would be Leven respiratory, Sylvia therapy,Teresa wound care, Erika nursing assistant. These three were a constant for me while I was here. They set the bar and it was up to me to reach it. So come in here ready to get better but you need to have this mentality to get better and they will guide you and get you home. Thank you for everything Kindred Hospital.

  • 5/5 Carmen A. 5 years ago on Google
    (Translated by Google) Everybody did a good job they all went over and beyond, Adrian, Julio, Angie, Autum, Luis, Silvia, Olivia, Eva from the kitchen, really everybody from the nurses, doctors, cna. We are very thankful for that. Thank you very much everyone for treating us very well, all of them were very nice people. We are going to miss you, thank you with all my heart, God bless you all. (Original) Everybody did a good job they alll went above and beyond for us, Adrian, Julio, Angie, Autum, Luis, Silvia, Olivia, Eva from the kitchen, really everybody from the nurses, doctors, cna. We are very thankful for that. Muchas gracias a todos por tratarnos muy bien todos y todas fueron muy lindas personas. Los vamos a extranar, gracias de todo corazon dios los bendiga a todos.

  • 5/5 Jose R. 5 years ago on Google
    Very attentive towards medication time or needs. Doctors were very excellent when it came to cleaning my wounds on my leg. My special thank you is to Dr. Belgrave, she came by to see me everyday and took care of my needs to help my stay at Kindred hospital the best I have ever experienced from any other. Dr Belgrave is the greatest doctor to care for anyone. The Nurses were also very good at answering the call bell for help. I would like to also give a very special Thank you to the wound care ladies also Johnny from dialysis for his expert treatment with the dialysis machine. Thank you everyone for everything, Kindred is the best with its staff of people.

  • 5/5 BLANCA C. 5 years ago on Google
    (Translated by Google) They all did a very good job with me. There is no other place like this hospital. All employees are very good. Thanks to Sharon the nutritionist and I can eat solid food, she is a very nice person. Dr Belgrave is a very good doctor. The girls from the wound care department Luz, Helen, Letty and Elsa gave them 100, they did a very good job with me. Oliva and Sylvia from the therapy department did a very good job, they are very caring. I was very comfortable here, I recommend this hospital to everyone. I am happy because I am already going home. (Original) Todos hicieron un muy buen trabajo conmigo. No hay otro lugar como este hospital. Todos los empleados son muy Buenos. Gracias a Sharon la nutriologa ya puedo comer comida solida, ella es una persona muy linda. La Dr Belgrave es una muy Buena Doctora. A las muchachas del departamento de cuidado de heridas Luz, Helen, Letty y Elsa les doy un 100, hicieron muy buen trabajo conmigo. Oliva y Sylvia del departamento de terapia hicieron muy buen trabajo, son muy carinosas. Estuve muy agusto aqui yo recommiendo este hospital a todos. Yo estoy feliz porque ya me voy a mi casa.

  • 5/5 Jesus A. 5 years ago on Google
    My stay was excellent. The staff is friendly and helpful. My therapy was good, they push you enough and encourage you to do your best.

  • 5/5 Synyster I. 5 years ago on Google
    My stay here at Kindred Hospital was excellent service from nursing staff hands down the best I loved every single one of the nurses and CNAs here they help me everyday with every sort of problem I had they were right there to help me. From Sandra when I first got here she took care of me right away help me with everything my first steps and then Isabel she was always so kind and sweet, Dio, I really appreciate his time and laughter that you gave and just friendship that he was offering that's just a few of the people that I got to know here. I could name everybody here basically I really really enjoyed everybody helping me out and taking care of my needs I couldn't be happier with the staff here . My PT therapist Olga and Sylvia were a delight to have a therapist always with a smile and always with some kind of joke or one another always to make me feel good and always encouraging if it hadn't been for them I wouldn't have been as strong or been able to take the steps I have been able to to get better. Even the custodial staff was nice and courteous and always asking how my day was having conversations with them as well while they were doing their job always making sure I was in need of something or asking if I had a good day always with a smile. Kitchen staff was amazing everything that they made for all my meals were exquisitely prepare and quite delicious. My dietitian Melissa I had enjoyed all our conversations how about how to eat what to do when I leave just she took time out of her day just to come talk to me about anyting when it comes to my diet I appreciate her with a tremendous respect. And even my case manager Brenda who help with a lot of my needs as far as what I needed here at the hospital and just for when I go home I appreciate everything that she did while I was here and everything she's done for I got home. Then there was Melissa I believe she was from our finance but she was just like somebody who come by and check on me everyday and just talk with me about anything if I needed something or was having a concern about the day or just anything I not needed at all she was there to help me with it it was nice to get answers or just to have somebody to talk to you about everything else total course I talk to everybody and told everybody everything here everybody here treated me like family and I really appreciate that , so all in all this is a great Hospital great staff every single one of them so if you could do have to come here just be no you be treated what the utmost respect and care for like you are at home with your loved ones.

  • 5/5 Patrick H. 5 years ago on Google
    My stay here was great I really enjoyed my time here. The Nurses are great thru always had my medication on time. The Cnas were ok. Raul from Hbo was Excellent, he took veru good care of me and he was always professional. Erica was very helpful when i needed help in something. The room was very clean everyday. I would definitely recommend this hospital to everyone. It was a pleasure to be around these nice people. Thank you to everybody.

  • 4/5 Juan S. 4 years ago on Google
    Everybody was great

  • 5/5 Tim P. 4 years ago on Google
    Everyone was fantastic caring for my wife, especially want to cite her PT Olivia , charge nurses Linda and Larry, all the RN and Aides and whole wound term

  • 5/5 Derrington P. 4 years ago on Google
    Very kind and friendly staff, highly recommended

  • 5/5 Jorge R. 4 years ago on Google
    (Translated by Google) I leave very happy with all the service they gave me. All nurses did excellent work. Everyone did a good job. I liked when everyone gathered in my room to talk about what happens with one. (Original) Yo me voy muy contento con todo el servicio que me brindaron. Todas las enfermeras hicieron excelente trabajó. Todos hicieron buen trabajo. Me gusto cuando todos se juntaron en mi cuarto para hablar sobre lo que pasa con uno.

  • 5/5 Noemy J. 4 years ago on Google
    (Translated by Google) They treated me very well, everything was very good. I have nothing bad to say about here. Therapy did a very good job with me. (Original) Me atendieron muy bien, todo estuvo muy bien. No tengo nada malo que decir de aqui. Terapia hicieron un muy buen trabajo conmigo.

  • 5/5 Gloria S. 4 years ago on Google
    It was truly a blessing having my husband at Kindred. I know the time he spent in the hyperbaric chamber was a vital part in the healing process. This plus the excellent care from the wound nurses (Jackie), PT, all of the nursing staff attributed to his recovery time. Everyone at Kindred is so friendly and accommodating. A very special thanks to Freddie who was so patient and kind and a heartfelt thank you to all his doctors at Kindred. God bless all of you!!!!

  • 5/5 IRENE L. 3 years ago on Google
    To whom it may concern, well first of all I want to let you that my stay at kindred hosp it was wonderful all the staff there are very helpful

  • 5/5 jose r. 4 weeks ago on Google • 1 review New
    Excellent service. My family member was always in good hands. Thank you Gaby and Erica for your excellent work

  • 5/5 Isela S. 1 month ago on Google • 1 review New
    I want to thank you for all the support you gave me. You don't know what a sad and dark time I was going through and that with your care, dedication and love, they changed day by day, taking me out of what had begun to be my world full of loneliness. Thank you for giving me your light. Thank you. to the entire rehabilitation team Olga Luis María to two little girls Cristal and Karla who only gave me love and care to everyone at the Rosa María cafeteria Liz and Gil to my nutritionist Melissa to Dory an excellent person with a lot of human quality to Saul from Rt who I gain my friendship and my favorite nurse who is tenacious Anita thanks to all the teams thank you for giving me your love thank you Erika for everything I hug you with my heart ❤️ thank you for holding my hand and to the Drs the best Porras and Rao thank you


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