Party City image

Party City

Candy store Party store Costume store Balloon store

Retail chain stocking a wide range of themed party supplies, plus costumes & holiday decorations. People often mention party, find, time, cashier, balloons, Halloween, service, items, great, selection,


Address

655 Sunland Park Dr, El Paso, TX 79912

Website

stores.partycity.com

Contact

(915) 519-2915

Price rating

$$ $$

Rating on Google Maps

4.10 (555 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 AM to 8 PM
  • Friday: (Good Friday), 9 AM to 9 PM, Hours might differ
  • Saturday: 8 AM to 8 PM
  • Sunday: (Easter), Closed, Holiday hours
  • Monday: 10 AM to 8 PM
  • Tuesday: 10 AM to 8 PM
  • Wednesday: 10 AM to 8 PM

Featured Reviews


Frequently mentioned in reviews: party (25) find (11) time (11) cashier (9) balloons (9) Halloween (8) service (7) items (7) great (6) selection (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Agnes L. 4 years ago on Google
    Employees just standing around doing nothing on the side counter while only one cashier is operating with a long line building up
    3 people found this review helpful 👍

  • 1/5 Lorenzo R. 4 years ago on Google
    SLOW. Several employees just standing around and only one as cashier...
    2 people found this review helpful 👍

  • 1/5 Dalia R. 10 months ago on Google
    The cashier was rude, and she took care of another customer who came after me. When I was next to pay. It's really bad service from the cashier.
    1 person found this review helpful 👍

  • 2/5 Sylma 4 years ago on Google
    I don't find anything, no employee for help, areas closed ??‍♀️
    1 person found this review helpful 👍

  • 2/5 Sally L. 4 years ago on Google
    Store was a total mess, smelly and staff had no clue. Balloons deflated less than 24 hrs after purchase.
    1 person found this review helpful 👍

  • 5/5 Gene B. 4 years ago on Google
    (Translated by Google) Iou (Original) Iou

  • 4/5 Jennifer L. 4 years ago on Google
    Always a great place to find what you need for any party or celebration or just to have fun. Plenty of items and themes to chose from. My kiddos are always happy with the decorations I find here and most the time I find great clearance deals!

  • 5/5 Kristina V. 4 years ago on Google
    (Translated by Google) I was fascinated, there are many things about each character ? (Original) Me fascinó, hay muchas cosas de cada personaje ?

  • 5/5 Teddie M. 4 years ago on Google
    Party City is is always amazing and fun. Lots of coordinating party ware and party favors. We spend a lot of time planning decor for Halloween. We are never disappointed in what we find at this location. They also have a large selection of helium shaped balloons.

  • 5/5 Vianney E. 4 years ago on Google
    Great place for any type of party

  • 5/5 Melissa R. 4 years ago on Google
    Lots of choices for party supplies

  • 5/5 Grace H. 4 years ago on Google
    we found everything we needed for a descendants premiere party the only thing was some of the popcorn bags were dirty and it was really disgusting but we got everything we needed

  • 5/5 Patricia R. 4 years ago on Google
    Very comfortable to find what you need for your event. Alot of variety of party accessories.

  • 4/5 Janie B. 1 year ago on Google
    Great place for all your party supply needs. Reasonably priced if you just need a couple items but if you're having a large party this gets expensive quickly. If you're on a tight budget this is a place you'd pick up a couple of items for decoration and get the rest of your supplies somewhere cheaper.

  • 5/5 Lesley J. 2 years ago on Google
    Helpful staff and lots of variety. They have fun decorations for all occasions and most of the shelves looked well stocked. I also learned that you can buy mylar balloons and set up an appointment for them to be filled. When you spend over $50, they offer to deliver your order for free! AND if it's your first time at Party City, you can sign up online and get a 15% off coupon. 👍🏻

  • 5/5 Sis E. 1 year ago on Google
    Big store with anything you can thunk of for a party. Also they even had Ramadan and eid items, which surprised me because most places don't have it. So, I was able to get a bunch of eid things for a party. Thanks

  • 1/5 J B. 2 years ago on Google
    Poor service. I placed an order online for balloons in advance. My pick up time was 12pm on a Saturday. I couldn’t make it to the store until 1pm and I thought surely my balloons would be ready. As I’m waiting other customers are picking up balloons. When it’s my turn the cashier couldn’t find my order. So she asked a gentleman who appeared to be a manager and he states to the cashier that it would be about 30-45 minutes. I asked the manager/balloon gentleman why it would take so long. He says there are 4 other customers ahead of me. I explained I had ordered and scheduled a pick up at noon and it’s now 1pm. He offered me a discount but I refused because I didn’t have time to wait. I understand that weekends are busy but when an order is placed in advance for a specific pick up time there should be ample time to prioritize for the day. I blame the management.

  • 5/5 1ladyDEE 1 year ago on Google
    Any functions you need decorating, Party City is the ace to shop!!!

  • 3/5 Elias M. 2 years ago on Google
    It's a good place to look for party needs but can be a bit expensive. Also they were lacking inventory last time I went. My first time going in years. Not sure if the lack of inventory is the new norm or it was only like that the last time I went. Overall, I'd recommend here, you might find things here that you won't at other stores.

  • 4/5 Norma J. 1 year ago on Google
    They had the things I needed. Helpful employees.

  • 1/5 Jesse L. 1 year ago on Google
    Some of the lady’s helping out aren’t very helpful, and are extremely disrespectful and rude in their tone and the way the speak to you. Not to mention the curse at each other in a playful manner but non the less very unprofessional. This place needs some attention in the customer service department.

  • 3/5 Syl S. 1 year ago on Google
    I know the years have passed by but, I remember back when party City during the 90s and early 2000s it would get packed especially on Halloween shopping time. I miss their Halloween catalog and the Halloween selection before they have is nothing compared like it used to

  • 5/5 Yaraset F. 1 year ago on Google
    The girls working today were very kind and helped me with my balloon dilemma; thanks to them, my mom’s birthday party looked awesome!

  • 5/5 Jose r. 1 year ago on Google
    My son and my Spouse love going there, and with Prices better.

  • 5/5 Aaron C. 1 year ago on Google
    This place has vastly improved itself. Come here for your Halloween decorations

  • 5/5 Gomez S. 1 year ago on Google
    Customer service was amazing gave us extra information that actually fit our needs. Thank you again guys !

  • 3/5 Nilla C. 1 year ago on Google
    I like the products but the prices are pretty high depending. Hit or miss.

  • 5/5 Nelly M. 1 year ago on Google
    Have a lot of nice decor for parties but the cashier was not courteous.

  • 5/5 B O. 1 year ago on Google
    The best go-to selection for specific party needs.

  • 1/5 Joe D. 4 months ago on Google
    I'm sorry for using choice words, but the manager was condescending and rude. Instead of helping, she said go look yourself. The Sunland park location is rotten to the core......and the saying " one bad apple spoils the bunch" is the epitome of this branches management. On a positive note, 5 below gets a lot of new and repeat customers like me thanks to party city's incompetence. So keep up the good work party city.

  • 5/5 Zachary G. 9 months ago on Google
    This place is pretty awesome! They have a great selection of items with different themes for parties and events. Decorations, plates, cups, balloons, costumes.

  • 5/5 Laraine S. 5 months ago on Google
    Whatever you need they have it at great prices!

  • 5/5 Juan Carlos D. 6 months ago on Google
    Great place. Prices higher than competition for Halloween prices

  • 3/5 Jinessa D. 1 year ago on Google
    Rude customers (not the fault of the store at all). I was disappointed at the lack of products. My daughter and I went to the wall of colored items, and there was SO much out of stock or in the wrong place.

  • 5/5 Damien E. 4 years ago on Google
    Party

  • 3/5 Armando L. 4 years ago on Google
    Beats competition for Halloween costume pricing and selection. Competition will offer more higher end design and character costumes but are more expensive. Party City is like your easy in and out Halloween store.

  • 5/5 lorenzo Bebo k. 4 years ago on Google
    Great place for party items ?

  • 1/5 Tony O. 5 years ago on Google
    No bathroom paper or hand paper towels. Bathrooms in bad condition.

  • 4/5 Letty W. 4 years ago on Google
    Nice place good customer service

  • 4/5 Tia G. 4 years ago on Google
    The balloon bouquets are lovely!

  • 2/5 Crystal M. 4 years ago on Google
    The store has great selections but the employees were kind of rude, very quiet, and seemed like they didnt want to provide customer service, awesome party selections though and the packs of balloons are better to buy than them single

  • 1/5 Jeffrey S. 4 years ago on Google
    Super upset they had to fill up balloons 20 minutes before they closed. Even tried skipping the step of putting the liquid inside the balloons that makes them last longer. It’s retail. If you don’t like helping people at least go look for something else to do.

  • 3/5 Kali B. 4 years ago on Google
    It had a lot of stuff for the right occasions but in my opinion its a little over priced

  • 5/5 Carmen Alicia Z. 4 years ago on Google
    A little too expensive in my opinion but they have really nice party supplies for all occasions

  • 5/5 Silvia G. 3 years ago on Google
    Love it

  • 5/5 annette b. 3 years ago on Google
    Awesome! Even now during Covid they had a good selection. The cashier was very helpful and patient!

  • 3/5 Araceli R. 3 years ago on Google
    The customer service was good,but the building was hot air conditioner that the building has is not conpetable for the building. Need a new unit. I felt sorry for your employees.

  • 1/5 Annie N. 3 years ago on Google
    This place is a joke. You can order online for curbside pickup. You're supposed to call their number and when you do they're just rude telling you to call the number in the window (which you can't see with all the cars in front of it). After you get out and get the number (yeah, you get out for curbside pickup), nobody ever answers. Neither curbside number, nor store number. Called about 20 times. Honestly you guys should not offer any services that you simply don't do. If I didn't have to pay for it before I would totally just leave. But here I am, going inside now where there are way too many people.

  • 3/5 Sanders N. 4 years ago on Google
    The staff is nice but they need more Spanish language merchandise. This is El Paso.

  • 5/5 Elena D. C. 4 years ago on Google
    A good place to get all your party needs

  • 4/5 Passive Income T. 4 years ago on Google
    A lot of costumes and decorations are available for holiday events and parties.

  • 4/5 Berta H. 4 years ago on Google
    (Translated by Google) Your vintage (Original) Su vendimia.

  • 5/5 Claudia V. 4 years ago on Google
    (Translated by Google) I love this lugat (Original) Me encanta este lugat

  • 5/5 jesus d. 4 years ago on Google
    (Translated by Google) All very soft for your faithful (Original) Todo bien suave para sus fietas

  • 5/5 Dustin J. 4 years ago on Google
    Everything you need for a party

  • 5/5 Armando R. 4 years ago on Google
    (Translated by Google) Everything place for your parties (Original) Lugar todo para tus fiestas

  • 5/5 antonio a. 4 years ago on Google
    (Translated by Google) Low prices, variety of products and offers (Original) Bajos precios, variedad de productos y ofertas

  • 5/5 Claire S. 4 years ago on Google
    They didn't have what I want but the manager was so nice that he pulled his phone out and sent me to where I could find the product

  • 5/5 Fernando N. 4 years ago on Google
    Useful

  • 5/5 Karla C. 4 years ago on Google
    A big variety of themes for any event!

  • 5/5 JIM G. 4 years ago on Google
    You can find everything you need for a party

  • 5/5 Mayra B. 4 years ago on Google
    (Translated by Google) Excellent place to find absolutely everything for your party (Original) Excelente lugar para encontrar absolutamente todo para tu fiesta

  • 3/5 jose g. 4 years ago on Google
    Ok place.

  • 5/5 Elena F. 4 years ago on Google
    Found the skeletons I've been looking for decorations I'm making and I got a great deal. Stephanie, the cashier, saw I was having difficulty getting my mobile coupon to load and she helped so I could get my discount.

  • 4/5 Eduardo S. 4 years ago on Google
    You will need everything you need for planning a party


Call (915) 519-2915 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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