MAC Cosmetics image

MAC Cosmetics

Cosmetics store Beauty supply store Makeup artist

😠 The girls that work there are so rude. They need to spend more time helping customers than congregating behind the counter not giving a damn. The pregnant one was the rudest and acted like it was a bother to be there :/ People often mention service,


Address

Space #: E07C, 8401 Gateway Blvd W, El Paso, TX 79925

Contact

(915) 887-0801

Rating on Google Maps

4.20 (53 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 AM to 8 PM
  • Friday: (Good Friday), 10 AM to 9 PM, Hours might differ
  • Saturday: 10 AM to 9 PM
  • Sunday: (Easter), 12 to 6 PM, Hours might differ
  • Monday: 10 AM to 8 PM
  • Tuesday: 10 AM to 8 PM
  • Wednesday: 10 AM to 8 PM

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 rose g. 8 years ago on Google
    The girls that work there are so rude. They need to spend more time helping customers than congregating behind the counter not giving a damn. The pregnant one was the rudest and acted like it was a bother to be there :/
    2 people found this review helpful 👍

  • 2/5 Nancy H. 4 years ago on Google
    LOVE the Versicolour Cream Lip Stain unfortunately I have bought 2 with both of the stains the brush has broken off inside the bottle! I went to the store and since it had been a few months that I had gotten the stain there was nothing they could do. I purchased another stain because I really love it I am just disappointed with the defective brushes. Not sure if has happened to other people. Hoping this can be something that can be fixed.
    1 person found this review helpful 👍

  • 4/5 Dennis J. 4 years ago on Google
    Friendly, helpful staff ... ...

  • 5/5 Mercu T. 1 year ago on Google
    First time here to get my make up matched for the first time EVER! The young beautiful girl with long black hair and tall who I wish I got her name was so so SO nice and helpful. She matched my skin tone in seconds when I have never been able to in years. She is truly an expert! I am so thankful and was so satisfied with her customer service. The whole experience was extremely pleasant.

  • 5/5 Kaylin S. 9 months ago on Google
    Karla is super sweet and is very helpful! She helped me by getting the lip gloss I wanted and everything turned out great ! Thank you so much!❤️

  • 5/5 Lorena A. 10 months ago on Google
    I have always been so lost when it comes to make-up, so my sister suggested we go to Mac at Cielo Vista Mall. I don't regret it for a moment. I was helped by Karla Ponce. Omg, I can't thank her enough. Even though they were very busy, she gave me great service, gave me excellent tips, and she turned out not only to be very knowledgeable and talented but super nice as well. Loved her service and loved the Mac products I bought.

  • 5/5 Karla R. 1 year ago on Google
    This store is AMAZING!! I went in looking for a lipstick but the makeup consultant that helped me was soooo patient and understood what I told her I needed. Well I came out with other items that helped my makeup look better. Thanks Marty for all your help. We need more people like her and her manager!!!!

  • 5/5 Hannah K. 6 years ago on Google
    I came in for a trial foundation application and the woman there was so helpful and willing to accomodate to my oily skin. She introduced me to products that were fit for my skin color and type. Well worth the trip.

  • 5/5 Luis R. 3 years ago on Google
    Best perfume and cologne selection in town! Layaway program and great prices! Thanks

  • 5/5 Alma J. 1 year ago on Google
    Amazing customer service by David. He went above and beyond to help me!

  • 5/5 Nicole And Anton H. 2 years ago on Google
    Thank you Jessica so much for doing my make up on the drop of a dime!!! You killed it! I asked foe something classy and simple but you went above and beyond. I never wear make up but now Im addicted. God Bless you

  • 5/5 Angela O. 1 year ago on Google
    I placed an online delivery order today and received the wrong foundation color so naturally I was bummed. I called the store, and spoke to David, and was in disbelief at the exceptionally customer service the Mac store provided, they were super apologetic at the mishap and corrected the issue immediately. I appreciate it. Thank you David and Jessica! Keep up the great work!

  • 3/5 Mon M. 1 year ago on Google
    The girl was very nice and pleasant. But there registers were not working so we tried 3 different registers til one worked... Looked at my account right then and there and was charged twice! Told the girl, but said it was just pending and wouldn't go through, checked today and it went through twice....

  • 2/5 Sarah 4 years ago on Google
    I went in to test out a lipstick and the lipstick on display was filthy...had stuff stuck to it, so I asked the employee for sanitizer spray or a disinfectant wipe, and she gave me a dry Kleenex lol Umm NO. I really hope this isn’t a MAC thing but rather a dumb employee thing. Customers, please don’t accept that....have the product truly disinfected before you use it!!!

  • 5/5 Jesse Adame s. 4 years ago on Google
    Good prices

  • 5/5 dαмαrιѕ d. 5 years ago on Google
    ??

  • 5/5 Stephanie R. 5 years ago on Google
    (Translated by Google) Everything for your makeup collection (Original) Todo para tu coleccion de maquillaje

  • 5/5 Berenice S. 5 years ago on Google
    (Translated by Google) Great variety and excellent service (Original) Gran variedad y excelente servicio

  • 1/5 Sincere A. 10 years ago on Google
    Wrong address

  • 5/5 Peia A. 8 years ago on Google
    My favorite makeup company

  • 3/5 David V. 7 years ago on Google
    Lots of products

  • 5/5 Margie G. 5 years ago on Google
    Great experince ...


Call (915) 887-0801 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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