Red Door Escape Room image

Red Door Escape Room

Escape room center

👍👍 This is a great activity for family gatherings, or groups of friends tired of the routine! We have done bothTaken and Once upon a time. So try new things, have fun, and give this a whirl. We have gone through with all ages and with a member that has mobility issues; he was able to make it thorough... People often mention room, experience, time, great, game, recommend, rooms, super, escape, master,


Address

8889 Gateway Blvd W Ste 2800, El Paso, TX 79925

Website

reddoorescape.com

Contact

(915) 283-4247

Rating on Google Maps

4.90 (1.3K reviews)

Open on Google Maps

Working Hours

  • Thursday: 10:30 AM to 10 PM
  • Friday: (Good Friday), 9:30 AM to 11 PM, Hours might differ
  • Saturday: 9:30 AM to 11 PM
  • Sunday: (Easter), Closed, Holiday hours
  • Monday: 10:30 AM to 10 PM
  • Tuesday: 10:30 AM to 10 PM
  • Wednesday: 10:30 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: room (28) experience (28) time (25) great (23) game (23) recommend (16) rooms (14) super (13) escape (11) master (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Danny A. 1 year ago on Google
    This is a great activity for family gatherings, or groups of friends tired of the routine! We have done bothTaken and Once upon a time. So try new things, have fun, and give this a whirl. We have gone through with all ages and with a member that has mobility issues; he was able to make it thorough the rooms no problem. The employees were courteous and we will be back.
    5 people found this review helpful 👍

  • 5/5 Joshua D. 7 months ago on Google
    First off, I want to say that this place was very clean and well put together. My wife and I chose "confinement" for our escape adventure today. We had a great time! This was only our third escape room attempt. We thought the room was put together well and the puzzles were not easy, but offered enough challenge to make us think. We really liked everything about the room, and guess what? This room was the first part in a series of six rooms that are all tied into a story. That means every time we go into another room we progress in the tale as a whole. So cool!!! If you are just starting out in escaping, keep going! Our first two rooms we really sucked and had to have at least ten clues to finish, and extra time. This time we did it with only 5 clues and time to spare (7 minutes). We want to encourage everyone out there who has an interest to go do it... and learn from every experience. You won't regret it! We also say DO NOT MISS Red Door! Such an awesome place and the staff even let us know about other escapes to try out. Who does that? Only people who love adventure and sharing it with everyone every way. Thanks to everyone at Red Door for being AWESOME!!!
    3 people found this review helpful 👍

  • 5/5 Ariatna S. 2 years ago on Google
    Awesome experience, very fun!! It’s located sin the fountains area, and they offer a bunch of different escape rooms. Cosette was out game master!!
    2 people found this review helpful 👍

  • 5/5 Lizeth S. 2 years ago on Google
    We had a group of 7 and we split in 2 to compete. We had a blast! The employees were awesome and the “hints” gave us just enough to figure it out.
    2 people found this review helpful 👍

  • 5/5 Bobbie J. 1 year ago on Google
    We played Confinement and had a blast. Level of difficulty was spot on and extremely enjoyable. Our game masters were Reuben, Destiny and Hugo, and they were fantastic MC's for the evening. Would recommend to any "would-be sloth", it was so much fun. We won!
    2 people found this review helpful 👍

  • 3/5 Stephanie N. 8 months ago on Google
    I have been to a lot of escape rooms, and this one had a lot of potential, but all of the interesting things were after getting out of the first room, and we were sabotaged on our first room because our game master kept giving us clues that we had already solved, making us think that we had to keep using those clues to do additional things. Even when we responded to a clue by saying we already did it, they kept flashing the same clues up on the screen. I don’t know if they need additional staff or if the staff just need to pay more attention, but it ruined the experience. I don’t think I would go back, at least not before maxing out the other escape room opportunities in town.
    1 person found this review helpful 👍

  • 4/5 Christina S. 2 years ago on Google
    The easier level is a little more challenging than you think at least to get to the bonus vaulted safe. We tried cash me if you and absolute blast! Great time with friends. Only downside the group before us were a little behind schedule and that pushed out start time back. And we wish we warned about no alcohol in the room but it is allowed in the lobby area.
    1 person found this review helpful 👍

  • 5/5 Gabriela F. 1 year ago on Google
    Today was our first time at Red Door and it was a blast! The employees had amazing customer service, they were very welcoming from the moment we stepped in to the moment we exited the building. They were very thorough in regards of the expectations and rules! It was just me and my BF and we Escaped! Yaayy!! Will for sure come back to try the remaining rooms.
    1 person found this review helpful 👍

  • 5/5 Erika C. 2 years ago on Google
    This place is really cool and super fun. It's good for groups or for just a couple people. The game masters are always super friendly and the rooms really make you think outside the box. We really enjoy coming here.
    1 person found this review helpful 👍

  • 5/5 Corey S. 5 months ago on Google
    I really respect a business whose management is heavily invested in the establishment and makes sure their customer's experience was worth while. Despite the rough experience on my second visit here, the effort put in to make things right made me give it another try. My following experience certainly made up for the previous one, which had nothing to really do with the room itself. More so some of the employees. The rooms I've played were really fun and well thought out. I can't wait to go back and try to tackle the remaining ones.
    1 person found this review helpful 👍

  • 2/5 Ryan T. 6 months ago on Google
    We did the Last stop on L-Train, and we do NOT recommend. If you are looking to solve and engage in your escape room, or visit one with multiple rooms this is not for you. It’s a 30 minute experience that took us 20. The story line was bare minimum and was definitely not a crowd pleaser, nor an exciting escape room. Save your MONEY!! i should have asked for a refund. #notimpressed

  • 5/5 Virginia S. 4 years ago on Google
    We had a wonderful time at the Red Door Escape Room. The staff and our assigned host, Ben was great with us. He help make our experience great!

  • 5/5 jimmy l. 4 years ago on Google
    Exciting, weird when you first enter but when you catch on its gets exciting.

  • 5/5 Levi B. 4 years ago on Google
    It was a great team building experience. We had a 7 person team and we did the "The Gift" it was a lot of fun and our game master was AWESOME!!

  • 5/5 Carlos R. 4 years ago on Google
    We this as a Family and it was a great experience. We loved it. The staff is great. Very helpful and knowledgeable. David and Jackie did great as our hosts.

  • 5/5 Yungin_mel 4 years ago on Google
    Had a blast gamer David and his female associate was especially friendly everyone needs to go here?!!!

  • 5/5 Migraine G. 4 years ago on Google
    I love going to this place!!!

  • 4/5 Frani W. 4 years ago on Google
    Interesting experiences.

  • 1/5 DevinDiaz 4 years ago on Google
    Absolutely the worst experience I’ve had being there. Which is a shame because the first time we went and did confinement it was amazing. This time around we did taken and it was a complete mess. The whole purpose of the game is to communicate through walkie talkies the first half of the game. But the walkers didn’t even work! That went on for about 15 min I kept waving to the camera trying to catch someone attention to tell them the walkies didn’t work and no response. Finally I left the room just to find someone. When they finally replaced them the new walkies were still messing up. We tried to get someone’s attention we got frustrated and was left like that for another 15 min. So that’s 30 min that’s gone by for a game that’s only a hour. They finally got them fixed but by then we didn’t even wanna play anymore. We actually got really desperate because we were getting no responses and pulling out some drawers to get to the other ones that were locked and got yelled at. Which fair enough but if we’re getting no response or help with faulty equipment we got desperate. Plus we did it because when they were suppose to have live actors. What love actirs were they talking about?! Because the only person we saw was one guy that jumped scared us before we even started the game. Like I said it’s a shame because confinement was amazing, the staff was nice (even the lady that yelled at us), and the themes are pretty cool. However if the game doesn’t even work then what’s the point of going?

  • 5/5 Katie O. 4 years ago on Google
    We had a blast !!

  • 5/5 Ruth U. 4 years ago on Google
    Had a great time. We were so close.

  • 5/5 NicoleMarie B. 1 year ago on Google
    Great experience and super fun ! We did the mini game, Last Stop on the L-Train, it was only my husband and I but it was super fun, the employees there were very friendly and extremely helpful. Definitely recommend to all my friends and family !

  • 5/5 Rosella P. 9 months ago on Google
    It was super fun. Would love to come back and try a different room! We went with a medium difficulty room and needed a few hints to solve all the puzzles. Next time we'll do an easier room and see if we can solve it without needing hints!

  • 4/5 M M. 6 months ago on Google
    Overall a great experience. Very cute and decorated room with many details. Fun puzzles. We had fun. Sometimes props would not go off at the time they should. Also some of the clues on the screen were redundant, would've preferred a personalized voice tip instead. Also wished they would've given us more time, for what we spent with some things already solved or redundant clues. And/or let us keep going like 15 or 20 min past the hour to solve it.

  • 5/5 eboni c. 1 year ago on Google
    Great time!! Went with the team for a weekend outing and had so much fun with the clues and room’s complexity! The game master was awesome in helping with subtle hints and reasonable assistance. Can’t wait to come back for family fun night with the kids!!!!

  • 5/5 Vanessa R. 2 years ago on Google
    Great place to have a fun time . My friend and I played catch me if you can! And it was amazing our key master was Cosette and she was the best helped us a lot and made it so fun ! For our first time we loved it

  • 5/5 felipe a. 1 year ago on Google
    Great experience. Great staff. Very friendly and explained everything in great detail. Very knowledgeable about each room and very helpful throughout the experience. Didnt solve the room. Close but no cigar. Will definitely be going back and absolutely recommend to anyone who like a good puzzle and interactive entertainment.

  • 5/5 Dani M. 1 year ago on Google
    Cosett and Destiny were great at helping us out! I had so much fun in the escape room definitely will come often to check out all the escape rooms.

  • 5/5 Alexis A. 1 year ago on Google
    Destiny was very helpful in helping us reserve one of the rooms. This room was super fun !! I'm personally very bad at these but the game master Cosette was very helpful and patient when it came to hints. I highly recommend coming here :)

  • 5/5 Melina M. 1 year ago on Google
    Brianna and Cosette are awesome and out going! The atmosphere at this place is awesome! 10/10 would go again

  • 3/5 Kyle M. 1 year ago on Google
    Had a great time here, my only complaint was getting ripped off 90$ because the manager refused to give us the discount posted on the website. He said that it was no longer valid and the website was wrong and he would call corporate office and blah blah, one of our friends was using the bathroom and overheard the manager and another employee talking about this and the manager was corrected by the employee but the manager said screw we wouldn’t know about it. Well sorry Ricky or whatever your name is we heard you. And is shady people like you in charge that ruined the end of our experience.

  • 5/5 Roberto R. 3 years ago on Google
    Our instructor Daniel was so amazing and helped us with our room, he was so kind and so patient I would definitely go again and have him be my instructor for a next room.

  • 5/5 Paul M. 3 years ago on Google
    Great experience, fun for the whole family or maybe a date for couples. Service was great, front desk was very helpful and nice. People there really love their job and make it sound fun and awesome before you play. 100% recommend going and trying out every game!!

  • 5/5 Candice D. 3 years ago on Google
    This was a lot of fun! Great way to get out and be active with your friends. Highly recommend!

  • 5/5 Laura S. 3 years ago on Google
    My boyfriend and I had a great time at The Red Door. It was a wonderful date night. Daniel and Loren were very helpful during our visit. We escaped!!!

  • 5/5 David S. 3 years ago on Google
    I went here the day the opened back up, and it was fantastic. Everything went smoothly, and everything was extremely clean and sanitized. The episode I played was super fun as well! And I’ll give a shoutout to my Amazing Gamemaster Gabby, she was perfect and made super everything ran exactly the way it was supposed to! Thank you Red Door! Will be returning soon!

  • 5/5 Brooke H. 3 years ago on Google
    Lauren and Ashley were absolutely fantastic to work with, super nice and professional! Made our experience super fun!

  • 5/5 Yurk O. 3 years ago on Google
    This place is awesome, and Luis and Laura were really friendly and great game masters, definitely going back and you should to

  • 5/5 Anthony E. 3 years ago on Google
    Definitely a must try, with family, with friends or a significant other. Very cool episodes! I’ve done a couple of them and wasn’t disappointed!

  • 5/5 Jacqueline R. 3 years ago on Google
    it was awesome, Loren was amazing she made sure we had a smooth check in, great costumer service!!!

  • 5/5 April W. 4 years ago on Google
    So much fun! We did the Once Upon a Time game and my husband and 12 year old LOVED it. Luis was our game master and he was great. Will definitely return! I highly recommend

  • 5/5 Hector M. 4 years ago on Google
    Done a number of escape rooms, and red door is one of the best. Themes are some of the best out there and offer unique experiences in each one. Tons of fun, great way to spend with family and friends. Highly recommend.

  • 5/5 Superpaul 3 years ago on Google
    Amazing experience. Nijahlyn made it really easy to book the appointment for Confinement. She explained what to expect without giving spoilers. She explained the difficulty of each themes. It made it really easy and interactive as this was me and my girlfriend's first time. Natalia was our game master and we chose the Confinement theme. I won't give any spoilers because you should experience it yourself. All I can say is it was a horror/nightmare theme and we loved every second of it. Natalia explained what to expect while keeping the respect of not spoiling the story line. It was spooky and it was haunted. There were unexpected jump scares that wasn't as predictable as you might see in movies. We loved it and we are going back for more. If it wasn't for our game master making it fun and an amazing experience, I don't think we would have been as immersed in it as we were. Prepare to use your brain and communication; it'll be a great bonding time with your and your friends or loved ones.

  • 5/5 Paul Eric M. 3 years ago on Google
    Great experience with my family. Great service, played confinement, our game master was Loren and She was very helpful and fun. Am definitely going back to play more.

  • 1/5 brandon s. 3 years ago on Google
    The employee forgot to set up the room correctly before myself and family went to play. The correct there mistake they offered for one persons entry to be free. Not the three of us that PAYED to play a game that was rigged from the start. Doesn’t make sense, maybe they will learn better customer service in the future.

  • 5/5 Alex M. 3 years ago on Google
    Luis, Bry (hope that’s right) and Ashley were great and made the event worthwhile. Very friendly and very positive and optimistic!

  • 5/5 Vianey L. 3 years ago on Google
    Luis, Ashely and Bry were great!

  • 5/5 Grace de L. 3 years ago on Google
    BEST PLACE TO HAVE FUN !!! I honestly had a wonderful experience there (and I’ve only been there 2 times !!), not only are the rooms super different and each have their unique spin, the staff is super friendly and helping, I recommend you to go around the afternoon during the weekends since there’s 2 wonderful people that I can’t remember their names (it was a guy w glasses and a lovely girl w curly hair and also glasses) but they were super nice and sweet that were able to gives us a discount, this is really worth a try, 11/10 I will FOREVER recommend.

  • 5/5 Tiffanie W. 3 years ago on Google
    Vanessa and David were above and beyond with our experience!! We live 11 hours away so we got lost on the way there and Vanessa gave us clear instructions and never got flustered. We arrived and were welcomed by smiling faces. David was our game master and was so nice and helpful the whole time!! I highly recommend this escape room to anyone!! It was challenging but not frustrating. Beautiful couple and awesome visit!! Thank you Vanessa and David!! From tiff, Rudy, and humberto

  • 5/5 Michelle R. 3 years ago on Google
    Came down to visit my brother for the holiday weekend. A few of his friends joined us in this experience and it was worth the 3 successful winning streak! Thank you to all of the Red Door employees! Super friendly, funny, and helpful the moment we stepped through the door. I would definitely do it again when I come back to visit! Thank you!!!

  • 5/5 Andrew M. 3 years ago on Google
    This was a fun experience and I highly recommend it!

  • 5/5 Alejandro S. 3 years ago on Google
    Worth it! Joel is the best! Highly recommend to visit!!

  • 5/5 YeahIJustDidThat S. 4 years ago on Google
    Awesome experience. Had a great time.

  • 5/5 Julissa P. 4 years ago on Google
    Fun and exciting Adventure!??

  • 5/5 David T. 4 years ago on Google
    (Translated by Google) He was excellent! (Original) Estuvo exelente!

  • 4/5 Yolanda M. 4 years ago on Google
    It was a good game we were 2 clues away from escaping. Aaah. We did the gift. It's a fun experience

  • 5/5 Kristin G. 4 years ago on Google
    This place is so much fun and such an adrenaline rush for your mind. Definitely recommend!

  • 5/5 C S. 4 years ago on Google
    Loved it. Haven't done one with multiple rooms before. The room called The Gift was very challenging.

  • 5/5 Vanessa C. 4 years ago on Google
    It is very fun to see if you can solve all the puzzles.

  • 5/5 Eric R. 4 years ago on Google
    really awesome episodes. the staff is cool and friendly.

  • 5/5 Celina O. 4 years ago on Google
    We escaped ‘The Gift’! It was a challenging room but we had a blast! Would definitely recommend & will be going back.

  • 5/5 Miguel Angel L. 1 month ago on Google • 124 reviews New
    A very exciting but stressful place to put your brain to work at 110% A very exciting but stressful place to put your brain to work at 110%


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