la Madeleine image

la Madeleine

Restaurant Cafe Bakery Catering service

Quaint French cafe chain serving rustic country fare, espresso & fresh-baked baguettes. People often mention order, good, French, service, delicious, ordered, time, soup, restaurant, coffee,


Address

6801 N Mesa St, El Paso, TX 79912

Website

lamadeleine.com

Contact

(915) 845-9808

Price rating

$$ $$

Rating on Google Maps

4.20 (918 reviews)

Open on Google Maps

Working Hours

  • Thursday: 7:30 AM to 9 PM
  • Friday: (Good Friday), 7:30 AM to 9 PM, Hours might differ
  • Saturday: 7:30 AM to 9 PM
  • Sunday: (Easter), 7:30 AM to 9 PM, Hours might differ
  • Monday: 7:30 AM to 9 PM
  • Tuesday: 7:30 AM to 9 PM
  • Wednesday: 7:30 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: order (13) good (13) French (12) service (11) delicious (8) ordered (8) time (8) soup (6) restaurant (6) coffee (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Bill L. 1 year ago on Google
    You can literally feel the French atmosphere here, the wooden decorations, the people speak French, the food that is authentic French! Ordered their French Dip sandwich, premium roast beef, caramelized onions, horseradish mayo and provolone baked on baguettine, plus the meat sauce for you to "dip", delicious!!! Definitely have to order their crepes, for me, i choose Strawberry Nutella Crepe 🥞, which you can totally taste the freshness from the strawberry jam.
    3 people found this review helpful 👍

  • 1/5 Dominique H. 2 years ago on Google
    I have been a loyal customer at La Madeleine for many years. It actually is upsetting that I have to give a negative review. My go to, to go order is the large potato soup. I ordered this today. When my order was ready, instead of being given to me, it was set on the counter in an unmarked area. An employee who was on break was courteous enough to tell me that my order was sitting at the other end of the counter. When I picked up the bag it felt light and what I pulled out was a tiny container of soup. Now since this is my usual order, I have an idea what it should look/feel like. I brought this to the attention of the staff. I showed them what I had ordered and paid 7$ for and her response was "well those are the containers we have right now". I was given a literal cup of soup, but charged for the large. No one in-store cared. If you're thinking of eating here, my advice is go to the Whole Foods in the same shopping center and buy food from there. It's still over priced but better than here. They also have better wine and beer selection. Don't waste your time and money at this La Madeleine. Special shout out to Daniela who took my order then chose to put in on a counter on the other side of the restaurant instead of handing it to me when I was standing 2 feet away from her. Just go to Whole Foods.
    3 people found this review helpful 👍

  • 5/5 Rubas F. 1 year ago on Google
    It is always a pleasure to go to La Madeline. The food is always delicious and the pastries are so good. The restaurant is very clean and the service is exceptional. I went early morning for breakfast, and the French roast coffee is really good. They have a good variety of dishes and desserts. The prices are average in comparison with similar restaurants. What I liked is that once you placed you order it does not take that long to get the food. It is well decorated and they have outdoors seating as well. This is a good option if you are willing to try something different.
    3 people found this review helpful 👍

  • 1/5 CM A. 2 years ago on Google
    We ordered in advance and were not given what we ordered but what they had. We are terribly allergic to nuts and were given almond croissants and food with almond rice in place of what was ordered. When I called to speak to a manager, Emmanuel D. was full of excuses, very unsympathetic and totally unprofessional. This is quite shocking as I have been going there since they opened and have always supported and recommended this business. Mr. Duran wanted to give me a mere 10 dollars off a future purchase for their mistake. Far from what we paid for. This food could have caused a deadly allergy and the item without nuts, in the same box, was old, hard and unedible. The previous time we picked up pastries from there, the chocolate croissants were not fully cooked but I did not call to complain. I just threw them out. I asked if the owner went to the store and he said "never", so I guess that the bad service will continue. Not only is their food terrible, their customer service is even worse!
    2 people found this review helpful 👍

  • 5/5 Kimberly N. 1 year ago on Google
    From the moment we walked in the ambiance and cleanliness of the cafe was welcoming. We were graciously helped by the cashier. We seated ourselves by the fireplace. So cozy. There were so many customers, but it wasn’t even crowded! Our orders came out beautifully plated and we were checked upon by many different staff members. Our plates were cleared as we ate and drank our lattes. We stayed a while and enjoyed it all very much.
    2 people found this review helpful 👍

  • 2/5 Melissa R. 1 year ago on Google
    Food is great ... dessert even better ... service ... not so great. The cash register chick was rude and rushed me to order ... and a service girl ... passed by us talking about how she hated going to the restroom because it smelled like shhhit ! Like really ... im eating here .... wow ... this is the 1 on the Westside ... shame
    2 people found this review helpful 👍

  • 5/5 Tania Zaldivar R. 1 year ago on Google
    I love this place, the sweet and plates are really good, nice music, To enjoy with friends.
    1 person found this review helpful 👍

  • 5/5 office w. 8 months ago on Google
    Very testy and delicious food I tried breakfast there was amazing
    1 person found this review helpful 👍

  • 5/5 Laura L. 10 months ago on Google
    Very yummy food, and drinks, dessert. Great place , pasta a bit too saucey but ok, good potatoes soup. Like the French lessons in the bathroom lol, attentive waiters
    1 person found this review helpful 👍

  • 4/5 Oscar B. 1 year ago on Google
    Great little spot, even when it's full with the local high school kids from across the street out to lunch. Restaurant processed everyone fast and orderly and the Grill Cheese w/soup was plenty to eat. Recommend
    1 person found this review helpful 👍

  • 5/5 Serge 1 year ago on Google
    What can I say. I felt like I was transported to French café. The food selection is wide, even with some addition of actual French dishes. But the best part was their selection and quality of deserts and pastries. I absolutely recommend getting Chocolate Almond Croissant, it was magnifique! The Mini Chocolate Tart was delicious as well. I’ll be coming back over and over just to try everything they have for deserts and pastries for sure. And they even have speakers in the bathroom teaching you how to count in French. I mean, what else do you need.
    1 person found this review helpful 👍

  • 5/5 Manny B. 3 years ago on Google
    Good food, at least what I ordered, I got the half turkey bistro sandwich with the salad and it tasted delicious. I also got a soda and total was $10.91 so fair price, nice clean restaurant. Staff was nice and friendly. Would eat there again. See pics of menu, dining room, receipt.
    1 person found this review helpful 👍

  • 5/5 Danniella A. 2 years ago on Google
    Took my brother here for his first time and he loved it, great service and the girl/lady who took our order was amazing and super nice!
    1 person found this review helpful 👍

  • 5/5 Kelly B. 1 year ago on Google
    Absolutely love this la Madeleine. I ordered to-go and everything was delicious and fast, and the service was next-level. Can't wait to try more!

  • 2/5 Laura T. 1 year ago on Google
    The food was good I think overpriced. For some reason I just didn't enjoy the first and only time I went. We ended up in a tiny table, me my sister and the kids. No one came to clear our dishes we had absolutely no room for our food and drinks on the table. The cashier was polite informative however we were very uncomfortable because of the seating arrangements. Too many lovebird tables. Tables for two. Yea I need a family friendly environment I didn't find that they offered that.

  • 1/5 Josh H. 2 years ago on Google
    Visiting from Denver. We passed by and decided to treat ourselves to some French patisseries and coffee. The expectation was high. The restaurant is in an upscale area surrendered by other upscale business. The inside of the place is clean and elegant. But the downside was the customer service. None smiling, they didn’t have “the joie de vivre”. The irony is that there are two signed posted at the door entrance that says “Bonjour” Was that the only greeting we were supposed to receive as we entered the place? We stopped by the sing that say “line starts here” and the hostess, Monserrat, just yelled “the menus are over there”. No welcome, no good afternoon, no nothing. As first time guests we awaited for instructions until I decided to stop by the patisseries display and told the hostess that we wanted some food and drinks and to dine in. She asked “are you ready?” So moved on to order our food. She gave us some cups, told me the total of the order and got the payment. And gave us a wooden piece that indicated the letter G for our order. Nothing else was said. So we figured it’s time to take a seat, let’s wait and we are seated. She brought my cappuccino and left. So I came back to her post and asked where to get the other drinks and then she pointed to the back of the store. We went then to the back and waited for 15 mins for the decaf coffee to be brought out. Food is good, as expected in any other French cafeteria. L'hôtesse grossière a gâché le moment. One thing to notice is that, when you ordered you’re asked for a tip. How you’re gonna put a tip when you don’t know how the service is going to be? No reason for asking for a tip when the rude personnel just do the bare minimum and no hospitality was provided at all. They get paid to do the bare minimum. And that’s all they do. A total disappointment. Déception totale.

  • 5/5 Araceli C. 2 years ago on Google
    Exquisite. Love the concept, and a extra bonus.. the sandwich was excellent and the coffee perfect.

  • 4/5 Alex W. 2 years ago on Google
    La Madeline is a nice, quaint French style bakery focused of many different dishes, pastries, and etc. It's definitely a chain with the amount of food available and the amount of tables and chairs and etc but definitely recommend coming.

  • 5/5 Lorena A. 7 months ago on Google
    I love going there for a good cup of coffee and chat with my friends. It's such a quaint restaurant, with such a nice atmosphere and good variety of food selections. I have tried their breakfast, lunch, and, of course, their delicious desserts. They really are good!

  • 5/5 Cynthia P. 5 months ago on Google
    My first visit! Very clean, organized, quick service. Great coffee and food. Will visit again.

  • 4/5 Alexandro G. 1 year ago on Google
    Our first time here, but it won’t be our last. We wanted something quick on a busy day, but didn’t want to settle for fast food. I had the chicken Riviera with pasta and my wife had the four cheese grilled cheese sandwich with potato soup. Both were delicious and very filling. I also appreciate the fact that the sweet tea is actually sweet for a change.

  • 5/5 Kyle T. 2 years ago on Google
    Wow. This is a WAY nicer place then other lunch chain places in town. Ambience is perfect (music fits the environment and there’s a beautiful fireplace and paintings) and food was good. They treated us with absolute kindness and service. I was not expecting that! I expected you order at the front, they act like you don’t exist per the normal place, then you get your food. Not here! We went in with 5 little kids and the man behind the cash register offered to help me with everything since my hands were full. Not only my tray of bakery goods for the kids but he brought the napkins and utensils to us that you can get yourself (they do not need to bring them to you), just to help me out. He brought me a high chair too. The entire staff was polite as well. Unlike Panera or chains like that, we didn’t have to bus our own table. And love the bread they bring out when you sit down! So restaurant like but not at the same time. Just classy and comfortable. Overall a truly incredible experience and we look forward to returning!


Call (915) 845-9808 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
    • ✓️ Free street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Outdoor seating

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