Terrible hospital. These people dont even speak english! They are very onproffesional and dont want to help or listen to you. When i tried and talk with a translater on the phone they hanged up the phone and the doctor walked away. These people are very simple minded and not humane at all!

Dangerous hospitaal for tourists. Personel at the telephone should be fired for bringing very urgent sick people in to life thretening situation. If you don’t sprak spanish they hang up the phone after 1 minute. I allmost lost my daughter due to these people at the desk. I had to drive myself to this hospital to get answors and help... still they were very unhelpfull at the desk. No body Speaks English, German or French. When you use Google Translate they don’t want to help you. If La Palma wants to have tourist on this Island they should do something about this right now.

The staff is committed to cure the patients, they were friendly and professional at the same time. The receptionist and the doctors spoke a little bit of English. It only took very little time to locate properly my husband's broken wrist. It was also only just a little while before my husband got out, diagnosed and all. Thank you! 😘

This is the best hospital I have ever visited. The staff are kind, hard working and generous. The quality of the building is very high, the canteen for the public is excellent and I feel that this shines as an example of where public medicine works, the investment made here is what every country should be putting into its health care systems alongside community based preventative, diet and exercise orientated intervention. We are so thankful for what these partitioners have provided for us.

Vergonzosa la asistencia. Una sola persona para las extracciones. Qué en un hospital a las 9 no te hayan realizado una analítica es de vergüenza . Y nadie se queja. A su ritmo e incluso llendose a desayunar

(Translated by Google) We were on vacation and had to go to the ER. They treated us terrific. Friendly and polite. Thank you (Original) Estábamos de vacaciones y tuvimos que ir a urgencias . Nos trataron fenomenal . Amables y educados . Muchas gracias

Lamentable trato al paciente y a la familia. Mi padre lleva 9 días ingresado de los cuales solo hemos sido informados por un médico 2 días de estos 9 .La última vez que recibí noticias fue el miércoles, me dijo el médico que quizás le darían el alta el viernes. Hoy es domingo y desde entonces no sabemos nada. Mi padre es mayor y está con oxígeno, aislado por covid, en una habitación sin tele y sin permitir visitas a diario. El primer día no le dieron sus pertenencias hasta pasadas 7 horas, no tenía móvil ni como comunicarse con nosotros. Me parece una falta de humanidad y de respeto hacia la familia y hacia el paciente. Llevamos 4 días sin saber absolutamente nada. Sé que los médicos están saturados pero no es excusa para no informar en 4 días, y, por supuesto, para acabar , que contraten más gente pq así no se puede.

This hospital has nothing to envy of any on the peninsula. The staff is super friendly. The food is delicious (nothing like other large hospital menus) and the facilities are kept in good condition and clean. What I liked the most is the location on one side with views of a green and leafy pine forest and on the other the coast. From my room I could see the sea with Mount Teide looming. This makes it easier to recover. I take this opportunity to congratulate the delivery service where I have only found super professional midwives. To add a but, the obstetrics service could be improved, where in each consultation I was treated by a different doctor and the consultation assistants who, in my case, have not had good control of the appointments.

At the beginning we were a bit afraid of going to the emergency at this hospital because other reviews warned about the lack of English speaking staff. However in the end we were quite pleased with the treatment. Let's start with the negative points first: the parking lot was more than full. I parked the car half on the sidewalk in a zone you weren't even allowed to stop. There were other cars parked in the same way, so I supposed I wouldn't get a fine which turned out to be true. Then we waited for two hours until we could see a doctor. He spoke no other language than Spanish and communication was very difficult. We described and translated what we could into Spanish and I wasn't sure if he took our concerns seriously. But he did. After the first examinations he just packed his stuff and a very young doctor took his place. That was the point when everything turned out very positive for us. The new doctor spoke just enough English to be able to talk to us. After a while we felt in very competent hands. He did exactly the examinations we were hoping he'd do (taking blood, taking an EEG and an X-ray) and explained the analysis in detail. When we explained him our medical history, he knew and understood the preconditions and even made smart connections between the incidents. (We had to wait for the results for 90 minutes so that was a bit of a set back). To summarize: we can only recommend the hospital! Don't be afraid if you speak no Spanish, the people are very helpful (even other patients were nice). But make sure to plan a full day for your stay and take enough water with you (we couldn't find any water dispensers) and take warm clothes because (except in the emergency waiting room) it's quite cold in the hospital.

(Translated by Google) I spent 6 hours observing a fall in the hotel bathtub, I only have words of thanks for those wonderful professionals, both the ladies of the ambulance and the doctors and nurses, very grateful for the treatment received, a big hug 👋👋👋👋 (Original) Pase 6 horas en observación por una caída en la bañera del hotel, solo tengo palabras de agradecimiento para esos maravillosos profesionales, tanto las señoritas de la ambulancia cómo las doctoras y enfermeras, muy agradecido por el trato recibido, un fuerte abrazo 👋👋👋👋

(Translated by Google) One star is already too many. My advice to anyone with a serious injury is to get a second diagnosis! After a serious accident, only one(!) of 6 fractures (on the neck and chest) was discovered on my spine and I was discharged that night without further care. The prescribed corset treatment was not effective here either, back in Germany I was immediately admitted to the hospital and operated on (5 vertebrae stiffened) (Original) Ein Stern ist schon Zuviel. Ich kann nur jedem mit einer ernsten Verletzung raten sich eine zweite Diagnose einzuholen! Nach einem schweren Unfall wurde an meiner Wirbelsäule nur einer(!) von 6 Brüchen (an Hals und Brust) entdeckt und ich noch in der Nacht ohne weitere Betreuung entlassen. Die verordnete Korsett Behandlung war hier auch nicht zielführend, zurück in Deutschland wurde ich sofort stationär aufgenommen und operiert (5 Wirbel versteift)

I have been sitting in the emergency room of this painful and shameful hospital since 11:30. My partner waited until 2:00 p.m. with abdominal pain that twisted his entire body, both the blonde lady who received me in the morning and the man. who is serving in that place where it says “information” a service that THERE IS NO!! Information THEY DON'T GIVE YOU. This looks like a kennel or a jail instead of a “GENERAL HOSPITAL” without a doubt if you don't have a handle or know the 4 plugged ins on duty you will go through hell. It's still 4:15 p.m. 11/24/23 I haven't heard anything!! Apart from this review, I will take legal action, no one deserves this.

Muchas gracias al personal del hospital. Especialmente para equipo de paritorio y los cirujanos. Di a luz allí la semana pasada (el parto natural terminó con una cesárea). La profesionalidad, rapidez en la toma de decisiones, amabilidad y empatía de estas personas no tienen palabras. Os deseo lo mejor!

Expérience inoubliable : Traumatisante, horrible, j'ai été accouché là-bas et je ne recommande pas du tout. Lorsque mes contractions ont commencé vers 2h du matin (j'étais littéralement par terre à souffrir, mon compagnon doit appeler le personnel au moins cinq fois avant qu'ils ne décident à se bouger le c*l, j'étais déjà dilatée de 6cm... Ensuite, le personnel peu agréable, ils parlent mal à mon compagnon (qui a des séquelles à cause de ses trois nuits blanches). Ils n'arrêtent pas de prendre mon bébé dans une chambre à part sans m'expliquer ce qu'ils votn faire, mon compagnon les suit et ils ne se gênent pas pour dire que ça leur fait chi*r. Bref, un super séjour que je ne recommanderai même pas à mon pire ennemi

(Translated by Google) I came to the emergency room with a suspected thrombosis. Despite language barriers, I found myself in good hands. The sisters were super nice and did their best. I can only recommend this hospital .. (Original) Ich kam mit Verdacht auf Thrombose in die Notaufnahme. Trotz Sprachbarrieren fand ich mich super aufgehoben. Die Schwestern waren Super nett und haben ihr Möglichstes getan. Ich kann dieses Krankenhaus nur empfehlen..

(Translated by Google) We were there with our son as he complained of severe pain in his lower abdomen. Everyone was very nice. The doctor spoke English. Everything great (Original) Wir waren mit unserem Sohn dort, da er über starke Schmerzen im Unterbauch klagte. Es waren alle sehr nett. Die Ärztin konnte English. Alles super

I would like to thank the staff at this hospital for their skill and speed of treatment to my wife who was admitted from our cruise ship on November 27th 2021with heart failure. Although I was unable to be with her due to Covid regulations she told me that the ward was bright and clean and the doctors could all speak English especially Dr Carlos Armas. She was treated with consideration and was kept informed during the time she was there of what her body's response was to the drugs. Dr Carlos also came out to reception to keep me informed and with the best news that we were able to return to the ship before it sailed. For such a small island we received the best of health treatment. Many thanks.

I was recently treated at this hospital during my visit and wish to thank all of their staff for their help, patience, professionalism and care.💙👍

6 hours waiting for help. No one came. People kept passing by, looking at us like we were in a cage... Nadie me ayudó en 6 horas enteras.