Paramount Jewelers image

Paramount Jewelers

Jewelry store Jeweler Jewelry designer Jewelry repair service Jewelry buyer Costume jewelry shop Diamond dealer Jewelry appraiser Jewelry manufacturer Diamond buyer

One of the Top rated Jewelry stores in El Paso


Address

8401 Gateway Blvd W Suite T02, El Paso, TX 79925

Website

www.paramountjewelersdallas.com

Contact

(915) 234-2992

Rating on Google Maps

4.90 (646 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 AM to 8 PM
  • Friday: (Good Friday), 10 AM to 9 PM, Hours might differ
  • Saturday: 10 AM to 9 PM
  • Sunday: (Easter), 12 to 6 PM, Hours might differ
  • Monday: 10 AM to 8 PM
  • Tuesday: 10 AM to 8 PM
  • Wednesday: 10 AM to 8 PM

Featured Reviews


Frequently mentioned in reviews: ring (24) Cynthia (23) service (16) experience (15) great (13) recommend (13) helped (13) Paramount (12) knowledgeable (12) helpful (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Javier A. 1 year ago on Google
    Extremely satisfied! I have no doubt that I right decision on who I gave my business to! More importantly Cynthia went above and beyond any service I’ve ever received or expected! Thank you Cynthia! Words cannot express my gratitude! Javier Acosta Jr.

  • 5/5 Marissa Luna (Princess J. 1 year ago on Google
    Loves my custom engagement set, since I arrived to this store I notice the customer service quality, all the personal are so nice in special Vivian, she is so good on get what you want and she guided my boyfriend and I so we'll in the custom make process and to select from the inventory my fiance ring. The communication that Vivian provided about the design to approved and the ring readiness was very good and on time, she is so good to follow up and understand your need, and answer all my questions, thanks Vivian! Love my ring and you make it real and of course great jeweler. Thanks to all Paramount team I will definitely recommend and hope on my 25 year anniversary can create and update ring with you!

  • 5/5 Bryan N. 1 year ago on Google
    Cynthia was great! She was extremely knowledgeable about the watch. She provided excellent customer service. Went above and beyond for me as the client. I would definitely ask for her the next time I’m in store!

  • 5/5 Anthony B. 1 year ago on Google
    The assistant manager Cynthia was amazing. She helped me pick out the perfect gift for my wife’s birthday. The pearl earrings were the best thing I could’ve found for my wife.

  • 5/5 Fabian G. 1 year ago on Google
    Super happy with the service and help Midi gave me. Even gave me some advice. Prices were really good. Totally satisfied with my purchase. And thank you Midi for your help and professionalism. Beautiful necklace I purchased. 5 star totally satisfied.

  • 5/5 Elizabeth D. 1 year ago on Google
    This was a wonderful experience. Cynthia was so knowledgeable and professional. She helped us select the right rings for us. She deserves a raise. Thanks Cynthia The Dickerson's

  • 5/5 Abi V. 1 year ago on Google
    Alejandra went above and beyond with showing us various options and ultimately helping send us home with the perfect piece. We had a fantastic experience with her!

  • 5/5 Fernie D. 1 year ago on Google
    Cynthia was very pleasant and professional to work with. Her patience and superb service made our experience wonderful and unforgettable.

  • 5/5 Rick H. 1 year ago on Google
    This place has quality and very elegant jewelry. Their staff is awesome, Cynthia, the assistant mgr., was friendly, helpful and knowledgeable. I enjoyed the excellent service Cynthia provided and her sincere interest in helping find a anniversary gift for my wife. Enjoyed my visit at this jewelry store and the friendly atmosphere.

  • 5/5 Oscar M. 1 year ago on Google
    Staff was extremely knowledgeable, and friendly. Shopping around they have unique rings in our budget. Vivian also is very skilled at picking what worked with us. Feel free to shop here with confidence.

  • 5/5 Mark C. 1 year ago on Google
    Cynthia was wonderful at understanding what I was looking for and gave me a plethora of options to look through. She was very thoughtful, helped me find the perfect jewelry and even a signifcant discount! 10/10 recommend!

  • 5/5 Leo C. 11 months ago on Google
    I was looking for a certain size gold necklace. I got to Paramount Jewel store and gave Cynthia my information on what I wanted. She looked in jewelry counters but couldn't find what I wanted. So she ordered it for me and l just got it today it's awesome just what I wanted. She made sure I was satisfied and it looked good with the Charm I had for the necklace. Very helpful and courteous. We'll definitely be going back in the future. Thank You. Leo Contreras

  • 5/5 Pancho D. 1 year ago on Google
    I am 50 years old. All my life I have encountered many Jewelers trying to push and shove and hustle to make their sales. Which in business, I can understand where they're coming from. It's like car dealerships. Which they are the worst. However, me and my wife were browsing and the nice sales rep came up and greeted and talked too us with kindness. She was the opposite of what a pushy sales reps are usually are. She made a sale all because she was helpful in choosing on what we wanted and looking for. Thank you Midi. We will come back again to you.

  • 5/5 TroyAndYesenia R. 11 months ago on Google
    The ladies that work here are extremely nice and helpful and made sure everything went right. I’m from Austin and there were better prices and customer service here. Thank yall

  • 5/5 J L. 1 year ago on Google
    Excelente Customer Service, Great Quality, and Great Pricing. I would not go anywhere else, they go above and beyond for their customers. I would recommend them 100% any day. Thank You, Paramount keep up the great work!!

  • 5/5 Monkey D. J. 11 months ago on Google
    Extremely Polite and Thoughtful. They helped me get the perfect stone for my girlfriend and made me feel extremely welcome! I absolutely will be returning soon!

  • 5/5 Rick A. 6 months ago on Google
    The staff is extremely helpful, courteous and knowledgeable. My husband and I live very modest lifestyles and purchased our wedding rings here. We come every few months to get our rings cleaned and inspected to stay within our warranty. We have had a few situations and have had to get our rings repaired and have never had any issues. I would highly recommend paramount jewelers! Thank you, friends for always being great! -Bianca

  • 5/5 Ashley H. 9 months ago on Google
    I lost my wedding ring several months ago and thankfully able to purchase another. Looked online and found Paramount. Great customer service and had just what I was looking for. Very pleased and highly recommended.

  • 5/5 veronica c. 6 months ago on Google
    My husband and I were celebrating our 35th wedding anniversary and wanted to get me a new wedding ring. Although there were beautiful rings in the case, Cynthia assisted us in designing a ring. She helped us every step of the way. She was always available to answer any questions we had and took the time to explain the entire process with us. The end result was a BEAUTIFUL ring that we will cherish always. Because Cynthia went the extra mile to meet all our requests, it was truly an AWESOME experience that made our purchase so much more special. Paramount Jewelers is very lucky to have her on their Team! After this experience, we can't imagine using anyone else. Thank you

  • 5/5 Nasser AKA G. 6 months ago on Google
    I’ve purchased 2 chains from here at 2 different times. My first experience was perfect, friendly staff, great management, and beautiful jewelry! My 2nd time going in, the staff recognized me, attended to my needs, got fantastic customer service from Alyssa and Cynthia and I ended up leaving with a magnificent chain! Definitely one of the best jewelers I’ve encountered with and will definitely be a returning customer!

  • 5/5 Ray G. 6 months ago on Google
    Paramount Jewelers made the experience of buying my Fiancee's engagement ring seamless and memorable. They were patient, friendly, and helped me customize a unique engagement ring at a great price! The Store Manager Cynthia has been amazing and even helped us to repair the ring after an unfortunate accident on our end damaged the ring.It's truly been an incredible experience going with Paramount!

  • 5/5 Amy B. 5 months ago on Google
    Jorge was patient and texted with updates and helped order a new ring size needed and was helpful on not just one but multiple visits with a great attitude, will definitely come back.

  • 5/5 Fernie P. 6 months ago on Google
    Great service this my second gold chain I bought at El Paso Texas location Cynthia was very helpful and take her time to show me some chains I would definitely recommend this location

  • 5/5 Carlos G. 2 years ago on Google
    Very friendly and knowledgeable staff, will recommend to others and return for future jewelry purchases.

  • 5/5 Christopher Q. 2 years ago on Google
    Want to thank Mrs. Cynthia for helping me out picking a perfect ring for my wife. She toke her time and and really put her personal taught into helping me pick a perfect ring. Very professional and can tell by her work ethic she is passionate on what she does definitely recommend and will be back.

  • 5/5 Miguel M. 2 years ago on Google
    This place was not the first choice I had in mind, however the experience was so phenomenal. Friendly staff, fast information, very respectful and not to mention the great deal I got on my diamond cut 3.1mm 22in Franco chain. Absolutely satisfied and would definitely recommend.

  • 5/5 Mark O. 2 years ago on Google
    I came in with little experience jewelry shopping, but Vanessa was very helpful and knowledgeable. She made the experience easy and I left satisfied knowing I made a great purchase. I would definitely shop there again and recommend Paramount to my friends.

  • 5/5 Jameliz R. 2 years ago on Google
    Sonia was super nice, patient and very knowledgeable of her job. We ended up getting what we wanted and I loved it. Excellent costumer service, thank you!

  • 5/5 Andy S. 2 years ago on Google
    Vanessa was super cool I got a super good deal on a gold chain. Love the service I’ve bought from paramount twice already and you know what I’d always go back! Thank y’all!

  • 5/5 Benjamin S. 2 years ago on Google
    Great customer service from Robert Reyes. Friendly environment. Robert is very knowledgeable. He assisted me in finding the perfect engagement ring. I am very satisfied and highly recommend Robert Reyes and paramount jewelers.

  • 5/5 Norma Angelica N. 2 years ago on Google
    Robert and Brenda, I went in to just “look” around for my perfect wedding band.. but you both were so genuine in helping me and my fiancée that we actually indeed find the perfect ring! (… and that watch that made it into our shopping bag as well 😂) thank you so so much! The process was so fun, and we definitely will keep you in mind for any of our future buys! -Angelica & Salvador Nieto

  • 5/5 Dan B. 2 years ago on Google
    Sonia was so nice. Prices were great. You beat everyone we looked at. Sonia took the time to find really what we were looking for. Thank you so much. We will shop there again.

  • 5/5 Edy S. 2 years ago on Google
    Awesome service they helped me out super quickly and i was in and out of the store in less than 10 mins will definitely be be shopping there again😊

  • 5/5 Omar M. 2 years ago on Google
    They helped me with my daughter's Christmas gift and we're total pro's. Will definitely shop here again!

  • 5/5 Ashley R. 2 years ago on Google
    Always friendly, professional and and absolute joy to shop at. The prices are great and they have so many financing options available. We got my sisters wedding ring, my upgraded wedding ring and now my husband a gorgeous necklace at such great prices. Give them a try you won’t regret it, I believe it was Sonia that helped us.

  • 5/5 Veronica E. 2 years ago on Google
    We went in to get a wedding band for my husband. We were immediately greeted and helped. Cindy listened to our story and helped make our shopping experience and purchase very personal. We walked away with exactly what we wanted!

  • 5/5 Hector R. 2 years ago on Google
    Very helpful attentive and patient sales person , they did not rush me or pushed me into buying anything . And gladly showed multiple chains that I was interested in with no problem or signs of frustration. Sonia and Robert were very friendly and helpful.

  • 1/5 Lionel L. 1 year ago on Google
    Terrible service and description of purchase. Theft indeed don’t trust it when fixing a chain. I had a sentimental first rope chain since my freshman year of college 2018 a stainless steel necklace which was dipped into acid/cleaning liquid and destroyed the pigment. Worst jeweler in El Paso I believe even smaller businesses would of done a better job or offering better prices. The workers there seem lost and confused very unprofessional. However, they made me feel it was my fault for not knowing when I am the client paying them to do a job of their expertise and skills, how unfortunate throwing away my hard earned money at fort bliss in the sun for endless hours to just get my chain tarnished and ruined.

  • 5/5 Leo A Duran J. 1 year ago on Google
    I’ve been going to Paramount Jewelers for about a year now… I have to say that Robert and Cynthia have always gone above and beyond with the best customer service… I would definitely recommend Paramount Jewelers for all your Jewelry needs… Thank you all for everything you do! Leo A. Duran, Jr

  • 5/5 Ayla T. 1 year ago on Google
    Cynthia was amazing! She was very patient with me in deciding which ring I wanted and showed me everything she thought I would like and more. Great experience with her.

  • 5/5 Art S. 1 year ago on Google
    Great staff, very knowledgeable. My wife and I were able to custom build an engagement ring by choosing a loose diamond and the proper setting with a wedding band for a great price.

  • 5/5 Sonya R. 1 year ago on Google
    Amazing experience working with paramount jewelers. I went into get ring appraisal and they made some amazing recommendations. Now my ring looks like a million bucks. Also way better prices then the jewelers across the hall.

  • 5/5 Nick M. 1 year ago on Google
    Cynthia was very knowledgeable and informative about every product I asked about! Highly recommend if ur looking for any piece of jewelry for any occasion! Will definitely be returning for future purchases

  • 5/5 Anthony C. 2 years ago on Google
    I stopped into Paramount Jewelers, El Paso and was greeted by Cynthia. I was in search of a tennis bracelet and she was happy to help. Cynthia was very professional and knowledgeable about the jewerly. She was not pushy and showed and explained the differences in the bracelets they carry. I was very pleased. I would shop there everytime and highly recommend Paramount Jewerly.

  • 5/5 Cristina O. 1 year ago on Google
    I had a wonderful experience! Cynthia was very helpful and answered all my questions. Can't wait to get my engagement ring!


Call (915) 234-2992 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping

Trends



Last updated:

Similar Jewelry stores nearby

Last updated:
()