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Play! Hoboken

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😠 TL;DR owner called the cops on me and my kid for playing pool while we waited for a chess class. Would give 0 stars if I could. Stay away from this place. The owner threatened to call the cops on me when me and my kid played on the kid-sized pool table (see picture) while waiting for a kids' chess... People often mention games, pool, play, great, told,


Address

1012 Grand Street FL3, 1012 Grand St 3rd floor, Hoboken, NJ 07030

Website

www.playhoboken.com

Contact

(201) 876-9666

Rating on Google Maps

4.00 (88 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 AM to 10 PM
  • Thursday: 9 AM to 12 AM
  • Friday: 9 AM to 12 AM
  • Saturday: 8 AM to 12 AM
  • Sunday: 8 AM to 10 PM
  • Monday: 9 AM to 10 PM
  • Tuesday: 9 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: games (13) pool (8) play (7) great (7) told (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Carah N. 1 year ago on Google
    TL;DR owner called the cops on me and my kid for playing pool while we waited for a chess class. Would give 0 stars if I could. Stay away from this place. The owner threatened to call the cops on me when me and my kid played on the kid-sized pool table (see picture) while waiting for a kids' chess lesson to begin. As you can see, the pool cues and balls were readily available to play, no signage anywhere that it was pay to play. He quite rudely told me that I was "damaging his pool table" and that I "wouldn't be able to afford to replace it if I damaged it." I've played pool plenty of times and I can tell you that I wasn't doing anything that would damage a table. When I asked him for clarification, he raised his voice at me. I told him that that was no way to speak to people and he told us to leave. When I asked if he was being for real, he repeated that he wanted us to leave and were not welcome to attend the chess class that we had paid for in advance. So rude and humiliating in front of my 9 year old who was so excited to play chess. When I asked for a refund, he refused to refund me in cash then and there. When I told him I wouldn't leave without a refund, he told me he would call the cops. I told him to go right ahead! My poor kid cried and said, "I guess I'll be playing chess by myself tonight." I didn't stay long enough to see if the cops were gonna come or not, was a total waste of my time. I left after he ensured that he had refunded me in full over paypal. Don't operate a business for games and toys for kids if you can't handle normal kid stuff. Totally ridiculous and uncouth, and I wouldn't recommend anyone to go if they're looking for a family-friendly time. Not unless they wanna be profiled as a brown working class mom and harassed and kicked out for no sensible reason.
    15 people found this review helpful 👍

  • 2/5 Mira C. 1 year ago on Google
    great place to just relax, spend the day and play different kinds of games, like arcade and board games. the pool hall is pretty big and spacious. its essentially got the layout of a old factory so its all very open. however, the food they sell is very low quality and definitely doesn't match up the price. they dont sell beer but will sometimes keep it cold (the owner is a big factor in this) but if you decided to have them store it for you, just know you wont necessarily get your drink. theres a lack of management and upkeep in the business which im afraid will be the eventual death of this place specially when theres talk of possible bowling lanes and expansion but you get rained on while playing pool and the balls always get stuck on the tables. the juxebox is also busted. the songs play fine but when your paid song plays on speaker the volume will drop to barely audible. they charge a lot for such lack of maintenance meaning theyre solely interested in making money. it all really falls on the owner, who is notorious for replying to every bad review and just making it so much worse. when i first visited this place it was a 5/5 but the more i visit the more i see and the less i like.
    7 people found this review helpful 👍

  • 1/5 Argentum O. 11 months ago on Google
    Not a great place. Dirty, bad location, no accessible elevator. If you go to play card games, like Magic or Flesh and Blood, the owner, Max, will try his best to swindle you.
    6 people found this review helpful 👍

  • 1/5 Natalia L. 7 months ago on Google
    This place has a great concept that unfortunately is completely ruined by Max, the Manager. We made a booking for 8:00P.M. yesterday but due to delays we couldnt make it and changed it to 10:00P.M. (More than 1h in advance) - we got to the place, played our games, ate our almost burnt fries and chicken and when we went to pay, he charged us for our slot but also for the slot we had cancelled (and the kicker - he didn't charge us cancellation fee - which they don't have anywhere) he charged us per person saying that we'd "prevented" other people from coming to play (again we csncelled over 1h in advance) and then rather than charge a cancellation policy he carhed for the whole session per person when we werent even there. This man was just rude and with no ligcañ sense of customer service and management. If you want to have a nice game of game with no surpirses, better to avoid this place.
    2 people found this review helpful 👍

  • 1/5 Emily H. 7 months ago on Google
    Run by thieves. As other reviews will indicate, the manager Max is a very difficult person. He charged us $75 instead of $8 for moving a time slot for a booking (despite the fact that we were a large group that had stayed two hours and ordered a lot of food and drinks). He has not read his own website booking conditions, and fought with us over how cancellation policies work. In the end, it was after midnight and we paid just to get out of there. The food was burned and the waiter didn’t know the menu or drinks on offer.
    2 people found this review helpful 👍

  • 3/5 Michael B. 10 months ago on Google
    I wasn’t sure what to expect when we found this place —but I was looking for pinball on my Pinball Map app, and I found it! So far as I can tell, they have the *largest* selection of pinball games in town, and that is something. Barb Wire, Avengers, Last Action Hero, Lost World (1978), Hurricane and Cue Ball Wizard all worked fine, and the whole place (I think?) is pay per hour. We also checked out their extensive board games selection. They have a good selection of non-alcoholic drinks such as Jarritos and red bull, and they had fountain drinks as well. I think I was expecting a straight-up arcade, which this place is not, but there seems to be a bit for everyone, golfers and board game fans, pool players and role playing game/card game players. It’s a nice spot to be inside on a hot day, very reasonably priced…I think more arcade games would have sweetened the deal for me personally.

  • 5/5 Shafina I. 9 months ago on Google
    This place is so much fun. There are hundreds of board games, simulation golf, pinball machines, and many other games to keep you entertained. They also sell little snacks and it's byob. The staff here is super sweet and accommodating. It is also very affordable at $5/hr. Went with two friends and played monopoly for three hours. It is so much fun here and would make for a great date spot as well.

  • 5/5 Dan B. 1 year ago on Google
    Well this is certainly a first for me!… I’ve been a regular here for about the past year. Recently, I had a few minor issues with PlayHoboken!, and instead of rationally discussing with managers Max and Ian, I chose to blow things up, by writing a rant here. Come first thing the next morning, I took it down, realizing how childish it was of me. BOTTOM LINE: Every time I’ve had an issue (all minor) and brought it up to Management, I’ve ALWAYS been taken great care of, and accommodated fairly. Coming here has been one of the things I’ve looked forward to every week. Ian and Max run a great operation, enjoyed by the many players who come here. One of the great things about this place is not only the management, but the variety of different games, from board games to role playing games, to billiards, not to mention indoor golf. I highly recommend you try this place out. P.S.- Did I mention free popcorn and water, as well as an assortment of food for purchase?


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