Featured Reviews


Frequently mentioned in reviews: time (7) delivery (6)
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  • 1/5 Krutika P. 9 months ago on Google
    Not a Jimmy John’s standard. It’s a veggie sandwich, of course made with same gloves they touch meat products with. Seems to have lacking some training around how to handle food. It wasn’t under staffed. Not sure why they can’t maintain certain standards. Of course, Sandwich lack of lettuce and guac in between the cheese. Won’t be going to this location at all.

  • 1/5 Dara Kristine M. 6 months ago on Google
    I placed an order at 5:32 PM and it is now 6:09 PM and my sandwich has not been delivered yet. My husbands deep dish pizza from Lou Malnati’s got delivered before a sandwich. When I called the delivery guy seemed in no hurry to get it to its destination. Jimmy John’s needs to change their slogan to “you’ll get it when you get it.”

  • 2/5 Parris C. 7 months ago on Google
    Lot of employees but not good customer service, Dakota wouldn't take my reward number but took my payment quickly -as a long time customer I was disappointed and the bread didn't taste as fresh, maybe it's the location, won't be back 🏃🏃

  • 1/5 Eileen F. 1 year ago on Google
    This place has the worst customer service ever. I order wraps from this place from their online website. I received a confirmation email and everything . As soon as I got there, staff member calls me that they can’t honor the price I ordered from their online website and said that it was a “scam”. How is it a scam if it’s their website .I took the time to get there with high hopes. It’s not the customers fault if they have something wrong with their website . TRY TO AVOID THIS PLACE . The staff member said that the owner doesn’t care either !!!!

  • 1/5 Caitlin C. 1 year ago on Google
    Always an issue with this store. Rude staff, long delivery times, forgets items. They called asking for a tip to be added before I received my delivery. I watched delivery guy drop my bag on the ground and walk away when I didn't open the door fast enough. Neighbor saw the whole interaction

  • 1/5 Melissa D. 1 year ago on Google
    I really dislike writing bad reviews but at this point, it is well deserved. This is very local to my home. I went 3 times and each time, someone was wrong. First time, they forgot the turkey in my TURKEY TOM. Mistakes happen, I called and they gave me a new one. Second time, I asked for extras like dijon and tomatoes with NO Mayo. They just skipped that part and made it the regular way. I called to let them know, they said "You need to come back for a new one then." .....ok last 3rd time, I cashed in a free sandwich from downloading the app. I asked for cucumbers but they added pickles and forgot the cheese. I WENT BACK and then the woman at the counter wanted to charge me for the cheese even though it was a free sub... Nobody was apologetic at all.

  • 4/5 chkmte m. 5 years ago on Google
    I'm a picky eater and typically have a few requests. They always get my sandwiches right. I only do delivery and it could be slow sometimes and i live up the street.

  • 1/5 Nathan S. 2 years ago on Google
    So just to preference, this is the first time I ordered Jimmy Johns in months from this place. I wanted to tip in cash but on the app they wouldn't let me and I couldn't tip nothing so I tipped a cent. Minutes later I got a call from the store asking if the tip was accurate and I never had once had a store or place call me about my tip. I said yes and they didn't ask me anything else, minutes later the delivery comes by and the driver placed my food in the bag away from the door, but placed my drink in front of the door. So, if I tried to open my door all the way I would spill the drink everywhere. To add insult to injury, the driver saw this from the seat of his car and instead of doing anything he drove off. This level of pettiness is cringe and honestly I support anyone from not ordering from this Jimmy Johns anytime soon.


Call (847) 718-1111 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ No-contact delivery

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