5/5 Storm G. 1 year ago on Google
On
March
6th,
I
called
in
to
my
local
Pet
Supplies
Plus
to
tell
them
that
I
had
made
a
mistake
and
ordered
the
Non
clumping
cat
litter
instead
of
my
normal
order
of
Clumping
cat
litter.
Ordinarily,
this
would
not
have
been
a
major
issue,
and
I
could
have
returned
the
litter
and
replaced
it
with
the
correct
one.
However,
I
am
disabled
with
damaged
shoulders
from
a
fall.
While
Pet
Supplies
plus
normally
helps
me
out
and
loads
my
car
for
me,
and
I
have
another
friend
unload
the
items
for
me.
This
time,
however,
I
had
them
take
the
40
pound
bag
to
the
basement
for
me,
where
I
have
set
up
the
cat
litter
room.
I
cannot
lift
more
than
7
pounds
without
assistance.
The
thing
is
though,
in
the
same
fall,
I
got
an
abdominal
tear,
and
my
surgery
for
it
was
530
am
today,
on
March
7th.
I
wont
be
able
to
move
about
for
the
next
2
-3
weeks.
I
called
and
first
talked
to
Alexis
Lowenthal.
She
told
me
that
she
would
talk
to
the
store
manager
and
that
she
would
personally
deliver
the
new
cat
litter,
take
it
to
the
basement
for
me,
pick
up
the
incorrect
litter
and
take
it
back
to
the
store,
and
that
I
would
only
have
to
pay
the
$6.09
difference
in
cash.
The
manager
agreed,
and
within
the
hour,
Alexis
showed
up
to
my
door
with
my
40
pound
box
of
cat
litter.
She
was
able
to
exchange
the
items
on
the
spot,
and
helped
me
out
so
much!
She
wished
me
well
for
my
surgery
in
the
morning
and
gave
me
a
hug.
Alexis
Lowenthal
went
above
and
beyond
her
normal
duties
as
a
Pet
Supplies
employee
and
really
showed
kindness
and
care
for
a
disabled
customer.
I
would
like
to
recognize
her
and
the
rest
of
the
team
that
made
this
possible.
This
kind
gesture
did
so
much
for
me,
and
made
my
life
so
much
easier
for
the
next
couple
of
weeks,
when
I
needed
it
the
most.
I
am
now
home
from
the
surgery,
and
it
all
went
well,
and
although
I
am
in
a
great
deal
of
pain
right
now,
I
can
focus
on
healing
and
not
be
worried
about
how
to
solve
the
issue
that
I
ran
into.
A
Small
act
of
Kindness
made
the
biggest
impact
in
the
life
of
a
customer!!
Thank
you
Alexis,
for
all
that
you
did.
I
seriously
appreciate
you!
