SunDoctors Skin Cancer Clinics Ballina image

SunDoctors Skin Cancer Clinics Ballina

Skin care clinic Cancer treatment center

😠 Their attitude towards their clients is appalling. God forbid you would actually require urgent attention. This is not the place that instills confidence of knowledge, nor does it show consideration or concern. Avoid Avoid Avoid. One would hope that the business owner or practice manager can see to... People often mention staff, skin, check, professional, years, time, appointment, full, helpful,


Address

3/90 Tamar St, Ballina NSW 2478, Australia

Website

sundoctors.com.au

Contact

+61 2 6686 8799

Rating on Google Maps

4.50 (57 reviews)

Open on Google Maps

Working Hours

  • Friday: 8:30 AM to 5 PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8:30 AM to 5 PM
  • Tuesday: 8:30 AM to 5 PM
  • Wednesday: 8:30 AM to 5 PM
  • Thursday: 8:30 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: staff (10) skin (10) check (7) professional (7) years (6) time (6) appointment (6) full (6) helpful (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 K B. 4 years ago on Google
    Their attitude towards their clients is appalling. God forbid you would actually require urgent attention. This is not the place that instills confidence of knowledge, nor does it show consideration or concern. Avoid Avoid Avoid. One would hope that the business owner or practice manager can see to their staff and suggest regular training , along with a "patient centred care approach", rather than a Money First attitude. Absolutely horrid experience, especially when you are seeking reassurance from their business, and what you end up get is the opposite. Ironic really.
    2 people found this review helpful 👍

  • 5/5 paul g. 7 months ago on Google
    3 years i have been going there , an have had no problems . no pain . happy freindly , every one there . cant do photos . no waiting time , on time every time .
    1 person found this review helpful 👍

  • 1/5 bron g. 1 year ago on Google
    I had an appointment for a full skin check, they looked at my nose, spent 10 minutes writing a referral to send me somewhere else and sent me on my way. They then charged me $120 when I questioned why I was being charged for full skin check when that didn’t take place the receptionist got snappy and said she has to pay full price when she see’s her Dr and that I had been charged on the amount of time I spent in there. I was then told I could wait around for 30+ minutes for another appointment to have a full skin check. No thanks, I won’t be back. Maybe you should state that you will be charged by time not the service in future. I should have been charged $60 for a spot check, $120 for full check to me is all my skin. Very disappointed to say the least.
    1 person found this review helpful 👍

  • 5/5 Rosalee L. 3 years ago on Google
    Great staff. Janelle and Dr Krumins were a pleasure to deal with. Friendly, efficient and professional team.

  • 5/5 Lynne F. 6 months ago on Google
    The service is prompt, friendly, relaxed and professional. I don't enjoy taking my clothes off in front of strangers but here I don't mind it at all.

  • 5/5 Selina A. 6 months ago on Google
    The SunDoctors Skin Cancer Clinic in Ballina is a well known and respected clinic. The Doctors and Administration Staff are very welcoming and efficient. Highly recommend this Clinic.

  • 5/5 Barbara S. 7 months ago on Google
    I had a very thorough examination with a committed competent lady doctor who explained everything well.

  • 5/5 Lindy B. 7 months ago on Google
    The staff were lovely, I had a very good experience and will return regularly for my skin check

  • 5/5 Karen P. 7 months ago on Google
    The staff at Sun Doctors are so helpful & professional. Have been going here for over 8 years now! Thank you to you all. 🙏

  • 5/5 Lynnette S. 8 months ago on Google
    I have been seeing the Sun Doctors for many years through lots of skin cancer removals and am 100% satisfied with all staff,from reception, nurses and doctors..do yourself a favour and make an appointment asap..👍😁

  • 1/5 Tracey S. 8 months ago on Google
    Check the wait times on appointments...currently running 1 hour 15minutes over appointment time. Not good for older people who travel to Ballina for appointments. Would expect this poor management from bulk billing..not when you are paying full price.

  • 5/5 Maria M. 9 months ago on Google
    This was my first visit and everyone was very helpful and friendly. It's taken me months to be courageous enough to go to my first skin check, and I had nothing to worry about. Please. Check your skin regularly and make an appointment with these lovely folk.

  • 5/5 Debby C. 2 years ago on Google
    I have been coming here for years. I have found the reception staff to be respectful, polite, friendly and always helpful. Doctors have been professional and thorough, resulting in timely intervention when needed. It is very popular as a result. Book early. I highly recommend this practice.

  • 5/5 Lily R. 2 years ago on Google
    They were incredible and explained everything super well. Super professional and everyone was an absolute delight

  • 5/5 Marcel V. 3 years ago on Google
    Myself and family are very grateful to have been looked after by Dr Jeffrey Keir at the Tamar street clinic. The clinicians and reception staff have always treated us with sensitivity and respect.

  • 5/5 Shaun B. 2 years ago on Google
    Janelle,at reception was awesome, the doctors were exceptional, they knew there stuff ,really happy with service. .

  • 5/5 Richard G. 2 years ago on Google
    I've been going to SunDoctors in Ballina for over 2 years now and have always found the staff to be professional, friendly and helpful.

  • 4/5 Glenda R. 3 years ago on Google
    Lovely staff. Lovely manner. The doctor made me feel safe and supported as he dealt with my skin issues

  • 5/5 David R. 3 years ago on Google
    I always find the staff so friendly, helpful and professional. At times they've had to squeeze in a short appointment for me and it's never too much trouble.

  • 5/5 Del B. 2 years ago on Google
    Been coming to this clinic for many years now. Staff always helpful. Drs have taken out many skin cancers. I've always felt well looked after

  • 5/5 shane f. 2 years ago on Google
    Had a minor op on my chest, 10 stitches, such a good job it’s healed wonderfully, can hardly see the scar after a month or so, very happy patient.


Call +61 2 6686 8799 Open on Google Maps

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