3/5 Larriesha G. 6 months ago on Google
My
experience
at
this
hotel
could
have
been
better
if
my
plans
weren’t
changed
for
me.
I
reserved
a
Jacuzzi
room
third-party
on
the
ninth
called
the
hotel
to
confirm
the
reservation
and
the
manager
told
me
OK.
I
will
see
you
in
two
days
which
would
have
made
my
reservation
on
the
11th.
The
manager
told
me
that
I
was
assigned
a
room
and
that
she
was
sad
that
I
wouldn’t
see
her
face
which
I
thought
was
lovely
since
she
had
helped
me
confirm
my
reservation.
But
when
I
get
to
the
hotel
and
try
to
check
in
we
came
into
an
empty
desk
&
when
the
clerk
gets
to
the
desk
she
is
standoffish
and
has
an
attitude.
I
proceeded
to
tell
her
that
I
had
a
reservation
and
she
did
not
see
my
reservation
because
it
had
been
changed.
Ended
up
having
to
spend
an
extra
$60
on
a
room
that
I
did
not
book
and
that
was
not
what
was
confirmed
to
me
and
was
miserable
almost
the
whole
night
because
she
put
us
next
to
a
yapping
dog.
In
the
middle
of
the
night
tried
to
come
down
and
find
eating
utensils
that
way
I
could
finish
my
leftover
dinner
and
I
find
the
front
desk
clerk
was
playing
pool
with
the
guest
and
didn’t
ask
if
I
nee
needed
help
finding
anything
with
an
I’ll
be
back
sign
at
the
front
desk.
Didn’t
tell
us
about
breakfast,
check
out
time,
or
even
which
way
to
get
to
our
room.
The
rating
I
gave
was
based
off
of
the
room
and
the
service
I
got
at
this
location.
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