Featured Reviews


Frequently mentioned in reviews: service (9) services (7) rooms (7) clean (7) cool (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Lucyline C. 10 months ago on Google
    Excellent view , safety, services,food and drinks. It's the most peaceful and friendly place to vacate. Thank you Roswam for your great services.😍😍
    1 person found this review helpful πŸ‘

  • 5/5 Bella K. 2 years ago on Google
    Stayed in a Deluxe room and it was very nicely done to say the least. Great return for your money. The extra star is for the additional amenities eg Large Swimming Pool, Rooftop Bar and Variety of Accomodation (will try the Cottages next)
    1 person found this review helpful πŸ‘

  • 2/5 Arch S. M. 1 year ago on Google
    No value for money. Too expensive for nothing. Majority of items on the menu are unavailable. Rude waitresses, not to mention 30- 45min of waiting your order to be processed.
    1 person found this review helpful πŸ‘

  • 3/5 Elijah M. 2 years ago on Google
    The rooms are okay. Well maintained. However the food is very basic. How do you offer tasteless baked bananas for breakfast? With only two waiters to serve in the restaurant? Plus they have attitude! The rooms are good but the customer service is very poor.
    1 person found this review helpful πŸ‘

  • 5/5 DERICK O. 1 year ago on Google
    I can rate this site hundred times. I'm delighted especially with the service you are providing. Last time I did my video shoot, I can assure you that the environment is so beautiful. Congratulations πŸŽ‰. I can't wait to come and swim again and again
    1 person found this review helpful πŸ‘

  • 4/5 GUURU M. 10 months ago on Google
    Value for money! Cleanliness is 5⭐ Affordable... Staying in one of the Basic Rooms (no breakfast) for ksh.1,500 and I have zero complain. It is a walking distance to the KERUGOYA STADIUM 🏟️ where I am playing football
    1 person found this review helpful πŸ‘

  • 5/5 ANDREW M. 1 year ago on Google
    Accommodative services are offered here, luxurious services are available, special and quality meals are available and a friendly workers and conducive environment. Welcome all.
    1 person found this review helpful πŸ‘

  • 5/5 T B. 6 months ago on Google
    this is wonderful Hotel.. clean, Modern, comfortable bed, amazing pool. the Goat stew was excellent and the staff is very pleasant and attentive to guest. I will stay only here when I return.

  • 4/5 Kate K. 1 year ago on Google
    Checked in yesterday..good food as wished and expectedπŸ˜‹ ,modern rooms and of high quality hygiene and very cool environment. Looking forward for more visits at Roswam Hotel

  • 2/5 melanie m. 1 year ago on Google
    Roswam is one of the best hotels in kerugoya a miss not .It has a cool green serene environment ,a cool view of the town ,club and swimming pool .What I loved most is the nyama choma juicy.

  • 4/5 PHILIP K. 11 months ago on Google
    It is cool, silent, affordable it is a nice, also suitable for family outing.

  • 1/5 Maureen M. 9 months ago on Google
    The worst experience ever ...they barely acknowledged us and made us wait two hours and thirty minutes for our food all while serving other customers .They have the worst customer service .Don't waste time going there.

  • 5/5 IRENE S. 5 months ago on Google
    I saw both the rooms and cottages and opted to spend in a cottage. The space is quiet, clean and spacious. During dinner and breakfast the service staff were "cool". Doing their job. The food is alright. The location is straightforward just off the main road in Kerugoya. I would spend it here again.

  • 4/5 Benson M. 5 months ago on Google
    Cool place to conduct your personal activities πŸ˜€ Chilling, bonding etc

  • 5/5 Sam Wafula The T. 5 months ago on Google
    This place is more than what you expect. Despite the fact that it's hidden in the remote, the services and rooms are of a 4 star hotel. I would recommend this place to anyone anytime.

  • 1/5 Dorcas N. 8 months ago on Google
    Worst service in such a big establishment. We had to wait for hours for the food. Worse still, The Tilapia we ordred was not fresh. IT GAVE US FOOD POISONING WE ENDED UP IN HOPITAL!!! Not such a clean environnement, sickly looking cats hoovering around you as you eat.. Alot needs to be done otherwise customers will DIE from your badly handled food. Public health officers should raid the place for further investigation. Eat here at your own pΓ©ril!

  • 5/5 james m. 7 months ago on Google
    The security of that place is perfect and the food is tasty , enjoying a beer at the rooftop bar is awesome as you enjoy a clear view of mt kenya

  • 5/5 Dj S. 6 months ago on Google
    I really enjoyed it, services were top notch πŸ’―

  • 5/5 Jolyne M. 1 year ago on Google
    It's a clean establishment ever since I was young it has been a go to n I have seen it evolve through the years n now am glad I can enjoy moments with my young. The only thing I didn't like they took a little longer to bring the food. They were apologetic about the delay, the lady who served us was very pleasant and mindful to my boy they whipped up some fries for him as we awaited our order. I love using their pool every time am there except this time it was freezing. The Pool is usually very clean loved the fish, they have a play area so that kept my boy busy. Overal it's a Clean establishment the staff make it feel very warmly & homly.

  • 4/5 Samuel N. 1 year ago on Google
    This hotel is excellent it has workers with humility i love it

  • 5/5 vitalis w. 1 year ago on Google
    It's nice, clean, cool and even the security guards are most kind compared to other hotels for me coutersy is the first impression

  • 4/5 Njeru N. 1 year ago on Google
    Quiet in rooms and others not so quiet due to facing the road .. very nice pool bar

  • 1/5 Maisha Business V. 1 year ago on Google
    Service is *extremely poor* it takes too long to get meals. We waitedso looooong before we got our meals esp for big groups.

  • 5/5 Alexander Muhoro M. 1 year ago on Google
    Classy hotel, nice for wedding photo session...good Custer service...ample parking area...nice breeze esp on the restaurant on the balcony ❀️

  • 5/5 Andrew L. 1 year ago on Google
    Inspirational building, both the new and the old. Poignant just standing in the ruins and imagining the horror of wars: such a powerful monument to the futility of conflict. The modernist new cathedral invites you to freely wander around, and runs a number of secular and religious community events. The ruins are often used for major cultural events to, e.g. Digbeth dining club roadshow or music concerts and arts

  • 4/5 Faith L. 1 year ago on Google
    Well I visited it yesterday and for sure I really loved their service. To be more specific I really loved the buffet section it was the best. If you want a place to take your kids its a great place to go.. The location, service and meals are great.

  • 5/5 EC S. 1 year ago on Google
    It is a great place.Would recommend.Ample parking space.Swimming pool,rooftop dining area,very leafy and cool environment. Great services from the staff and delicious pork chops.

  • 1/5 Ric H. 1 year ago on Google
    Poor service, it took more than 2hrs to get our meals. Breakfast was supposed to be β€œbuffet” but was met by a gloomy waitress who served small portions. It was my first time here and I would not recommend it to anyone, sorry. The accommodation was rather pleasant.

  • 5/5 Bashar B. 1 year ago on Google
    The place is well organised.everything is perfect. I was suggesting that during Christmas you invite the buruklyn to perform ...a lot of youths will attend and it will also be fun

  • 4/5 Adili M. 1 year ago on Google
    The hotel is good. Not too expensive. Enjoyed their breakfast the most.

  • 4/5 Kenyann 1 year ago on Google
    It's a really lovely place with the best food and rooms. Also very clean

  • 4/5 Martin N. 1 year ago on Google
    Got this place last minute and for Kerugoya, I must admit I was impressed by the facility, size of the room and beds, simple ambience and affordability. The breakfast menu could be improved but then it isn't a 5-star.

  • 3/5 Chip K. 1 year ago on Google
    Not only is this hotel located in Kenya where some of the world's best coffee is grown, but it is also located in Kirinyaga County where the best of the best coffee come from. Yet, the only coffee one gets here is instant! This defies logic!


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