I'm so happy, the service was great and I enjoyed the whole process of getting my new glasses🤓 Would definitely go back again!

Excellent service from the staff. They showed professionalism and were willing to help with patience also. Thankyou

Very professional and efficient. Got the best customer service I'd recommend anytime

First I liked the reception, services and more importantly time taken to process my equipment. Great.

Excellent and effective service delivery, was served by Sharon not forgetting all the other staff members that I interacted with.

The service was excellent and fast paced.

Very impressed by the services at Kaunda branch! Will now be my default branch going forward. They were fast and efficient in their delivery and the staff were friendly too!

Very fast, efficient and the warranty card! Don't loose it. It'll save you a lot.

Great experience and nice customer service.

Thank you soo much. I like their service . More efficient,good customer care

I'm so happy to be one of your customers because you don't disappoint, your service are so effective, timely and accurate.

Very fast...in 2 days I received my lenses. The customer service is also awesome

Good service from all staff.Well done and keep up

The services were super quick and the team at Kaunda Streef are soo professional with good customer service. I recommend anyone to visit Optica Kaunda Street anytime.

Awesome awesome experience! The staff here are the true ambassadors of good customer experience. I particularly like Sharon,is she single and wants to settle? 😊 I want her as a full package..

I love the service I get from this branch , I can’t go to another one Betty has kept me coming back👏👏👏 good job every one!

The service was exemplary and the staff especially Betty Wakio - were very helpful and friendly! I ended up purchasing 2 pairs of glasses!

Excellent services. Betty at Kaunda street branch was very helpful.

Excellent service by the entire staff.

Very good service! Fast and efficient!

Optica Kaunda Street have such good customer service. Value for your money!! Kudos to Jackline for being so accommodating and attentive to the clients.

Optica offers the best services to their customers, it's a nice place to visit incase you need help concerning your eyes

They have been very kind. I appreciate your services

They have the best customer service.😍😍.I must go back.

George from Kaunda street branch saw through my service. I was served well by all staff generally. They're very friendly.

Great service. Friendly attendants. Fast service .

Excellent service

I feel very satisfied with work done to me. It is very well done and it looks very professional. Thanks.

The service at optica IPS branch is excellent. Professional service by staff especially Dr Malathi who was patient with me assisting with choosing if a perfect frame. There is also variety of frames ranging from customer friendly prices to high end designer frames. Good stuff and good job. Keep it up ❣️

The services were excellently! Not only today by all the time I visited IPS branch. Kudos🙏

I just received the glasses as promised. First class customer service by Dr Malathi and excellent quality glasses. Well done!!

Very pleasant customer service was given very good service, never before experienced in any optica store, the staff here are passionate of their work. Was given so much advise on maintance and specs care by the optician, I do really appreciate the service thank you and keep up the good work.

I really enjoyed the experience and the customer care was great . The person who was helping me choose the frame was very patient with me and very accomodative. I would definitely recommend the store

Great customer service. Staff answers all your queries to your satisfaction 👏🏽👏🏽

Professional services with affordable prices. I loved it.

It's very beautiful and welcoming

I loved the care and hospitality I was accorded by optometrist Mathila (hope I got the name right) and Catherine Wambui. 💪

Quick service, friendly customer care

Great and efficient customer service. Very helpful with my search for a new pair of glasses.

Great & prompt service by the staff especially Catherine,loved their variety of frames. Keep up the service

Fast and friendly services at the branch.zincewse also on variety

Well guided and advised by Optician Malathi.

Great service, warm staff with very friendly Doctor.

I was served very well byCarherine. Excellent reception. Keep it up. Rose Omoko.

1. Customer service is excellent. All the staff are friendly and very helpful to clients 2. Order satisfaction is excellent 3. Great turnaround time on orders 4. Not crowded, clean and no queues at this branch. Minimal waiting time

Wonderful Service at Optical Kaunda street from Betty and her Team. I have been coming here for years and Betty has always been Great! She is Super helpful , fantastic with my child and has Excellent customer service. This is our favourite Optical shop. Keep up the Fantastic work!

1. very amicable customer care services 2. fast service- it took few hours to pick up my glasses which is what every customer likes 3. Quality services from really welcoming and friendly attendants. Looking forward to coming back once again.

Great and friendly customer service,smooth process and affordable (pocket friendly) services and products.

Very good customer service from Caro. Extremely helpful and patient.